What Is SSL and Why Does It Matter for Your Website?

What is a SSL

An SSL certificate encrypts traffic between a visitor’s browser and your web server, so passwords, payment details, and form submissions cannot be read by anyone watching the connection. This guide explains what SSL actually is today, how the handshake works, the difference between free and paid certificates, and what to configure after installation so your site loads without mixed content warnings.

What Is an SSL Certificate?

An SSL certificate is a data file issued by a certificate authority that binds a cryptographic key pair to your domain and proves your server is who it claims to be. Once installed, it lets your server negotiate an encrypted session with a visitor’s browser so the rest of the conversation is unreadable to anyone sitting between them.

The name is mildly misleading. Original SSL (Secure Sockets Layer) was designed by Netscape in the mid-1990s and was fully deprecated by the IETF in 2015. What your “SSL certificate” actually does today is enable TLS (Transport Layer Security), the successor protocol. TLS 1.2 and TLS 1.3 are the current standards. The industry still calls the certificates “SSL certificates” because the habit stuck, but the wire protocol is TLS.

One certificate, one responsibility: prove your domain’s identity and hand the browser a public key to start an encrypted session.

How Does the SSL/TLS Handshake Actually Work?

When a visitor types https://yoursite.com, a short negotiation happens before any page content moves:

  1. The browser sends a ClientHello with the TLS versions and cipher suites it supports.
  2. Your server replies with a ServerHello, its chosen cipher, and its certificate.
  3. The browser validates the certificate chain against its trusted root store. If anything is expired, self-signed, or mismatched, the connection aborts with a warning.
  4. The two sides exchange key material using Diffie-Hellman (or ECDHE in TLS 1.3) and derive a shared symmetric session key.
  5. From that point on, every request and response is encrypted with that session key.

TLS 1.3 compresses this into a single round trip, which shaves roughly 100 milliseconds off the initial connection compared with TLS 1.2. That sounds small until you remember the handshake runs on every cold connection, and over mobile networks the latency is noticeable on first paint.

Infographic showing how the SSL/TLS Handshake works

How Can You Tell if a Site Is Using SSL?

Three quick checks tell you whether a connection is encrypted:

  • The URL begins with https:// rather than http://.
  • A lock icon or tune icon appears in the address bar. Clicking it reveals the certificate details.
  • The certificate panel shows the issuing authority, the covered domain names, and the expiration date.

If the certificate is expired, the domain does not match, or the chain is broken, browsers replace the lock with a full-page warning. Most visitors close the tab at that point, which makes certificate health a direct conversion issue.

What Types of SSL Certificates Exist?

Certificates differ in two dimensions: what they prove about the owner, and how many names they cover.

By validation level:

  • Domain Validation (DV). The certificate authority confirms you control the domain, usually through a DNS record or email challenge. Issuance takes minutes. DV is the default for Let’s Encrypt and most free SSL.
  • Organization Validation (OV). The CA verifies your business exists and is registered. Issuance takes one to three business days. Useful when visitors want a named company on the certificate.
  • Extended Validation (EV). The CA performs a deeper legal check before issuance. Browsers used to display a green bar for EV; most have since removed that treatment, though EV still appears in the certificate details.

By coverage:

  • Single-domain. Covers one hostname, like www.example.com.
  • Wildcard. Covers a domain and all of its first-level subdomains, like *.example.com. Useful for sites running many subdomains.
  • Multi-domain (SAN). Covers several unrelated hostnames on one certificate.

For a marketing site or blog, DV is almost always fine. A high-value ecommerce checkout or a financial portal may warrant OV so customers can see the business name on the certificate.

Why Does HTTPS Matter for SEO and Performance?

Google confirmed HTTPS as a ranking signal in 2014. The weight is small relative to content quality, but it acts as a tiebreaker and gates access to features that do move rankings.

Performance is the bigger story. Modern protocols that speed up page loads are only negotiated over TLS:

  • HTTP/2 multiplexes many requests over a single connection. Every major browser requires TLS to use it.
  • HTTP/3 runs over QUIC, which has TLS 1.3 baked directly into the transport layer.
  • Service Workers, which power offline caching and push notifications, refuse to register on http://.

Running without HTTPS keeps a site on HTTP/1.1 and locks it out of features that help Core Web Vitals scores. For an ecommerce store measuring checkout conversion in single-percentage points, that compounds fast.

When Is SSL Legally or Practically Required?

A few cases where running without it is not really optional:

  • Processing card payments. PCI DSS 4.0 requires strong cryptography on any transmission of cardholder data across public networks. That means TLS 1.2 or later with approved cipher suites.
  • Login forms and session cookies. Without TLS, credentials travel as plain text and session cookies can be stolen from any network the visitor uses.
  • Webhooks and APIs. Stripe, PayPal, and most SaaS platforms refuse to post webhooks to non-HTTPS endpoints.
  • Forms collecting personal data. GDPR and similar privacy frameworks treat unencrypted transmission of personal data as a control gap.

If a site collects any information beyond a visitor’s IP address, HTTPS is the baseline, not an upgrade.

What Is the Difference Between Free and Paid SSL Certificates?

Free SSL, in practice, means Let’s Encrypt. It is a nonprofit certificate authority that issues DV certificates through an automated protocol called ACME. Certificates are valid for 90 days and renew automatically. On a cPanel server, this is handled by AutoSSL, which runs in the background and reissues before expiration.

Free certificates use the same underlying cryptography as paid ones. A TLS 1.3 connection secured by Let’s Encrypt is just as strong as one secured by a $300 paid certificate.

Paid certificates earn their price in three specific cases:

  • You need OV or EV, which Let’s Encrypt does not offer.
  • You want a warranty from the CA in case of a mis-issuance. Most paid certificates include one.
  • You need custom SAN configurations, code-signing certificates, or support contracts that sit outside the free model.

For most WordPress sites, brochure sites, and small ecommerce stores, free SSL through AutoSSL is enough. For a regulated business or a brand that wants its legal name on the certificate, a paid OV certificate is the sensible choice.

How Do You Install an SSL Certificate?

On a cPanel-based plan, the mechanics are short.

For free SSL (AutoSSL) – AMP Method:

  1. Log into AMP.
  2. Click on the icon for Manage Free Basic SSL.
  3. Toggle the Enable Free SSL switch to the ON position.
  4. Click the blue Run Check Now to automatically add SSLs to any valid cPanel account.

For free SSL (AutoSSL) – cPanel Method:

  1. Log into cPanel.
  2. Open SSL/TLS Status.
  3. Confirm that AutoSSL is enabled for the domains you want covered.
  4. Wait for the next run, or click Run AutoSSL to force one.

For a paid certificate:

  1. Generate a Certificate Signing Request (CSR) in cPanel under SSL/TLS > Generate CSR.
  2. Submit the CSR to the issuing CA and complete their validation steps.
  3. Receive the signed certificate and intermediate chain.
  4. Install both under SSL/TLS > Manage SSL Sites.
  5. Verify the chain is complete using an external test like SSL Labs.

InMotion Hosting plans include a free SSL on every domain, and the cPanel interface handles most installations without a support ticket. For servers without cPanel, tools like Certbot automate the same process against Let’s Encrypt.

What Are the Most Common SSL Mistakes?

Three issues show up repeatedly after an install looks successful.

Mixed content. The page loads over HTTPS, but images, scripts, or stylesheets are still referenced with http:// URLs. The browser either blocks them or shows a “not fully secure” warning. Fix: update hardcoded URLs in your theme, database, and CDN settings. On WordPress, plugins like Better Search Replace can rewrite references in the database in bulk.

Missing HTTP-to-HTTPS redirect. Both versions of the site resolve, duplicating content and confusing analytics. Fix: add a 301 redirect from HTTP to HTTPS in your .htaccess or server config, and enable HSTS to tell browsers to remember the preference.

Broken intermediate chain. The leaf certificate installs, but the intermediate CA certificate does not. Desktop Chrome may show the site as fine because it has the intermediate cached, while mobile Safari throws a warning. Fix: install the full chain, not just the leaf. SSL Labs will flag this explicitly.

How Do You Renew and Monitor SSL Certificates?

Let’s Encrypt certificates expire every 90 days. Paid certificates typically run for 397 days, the maximum browsers currently accept, with some CAs moving toward shorter defaults. Whichever you use, set up a check.

  • AutoSSL on cPanel handles renewal automatically and emails warnings when it cannot complete one, usually because of a DNS record that blocks validation.
  • Certbot schedules itself via cron or systemd and behaves the same way.
  • External uptime monitors can track certificate expiration and alert at a threshold of 7, 14, or 30 days before expiry.

A certificate that expired at 2 AM on a Sunday is a more common cause of outages than most site owners expect. It is cheap to prevent.

Making SSL Part of Your Site’s Baseline

Encryption has moved from a premium feature to table stakes. Browsers flag unencrypted sites, payment processors block them, search engines demote them, and performance protocols refuse to negotiate without them. An SSL certificate is no longer a competitive advantage. It is the starting line.

Every InMotion Hosting plan includes a free SSL certificate with automatic installation and renewal through AutoSSL. If you need OV or EV validation, wildcard coverage, or a warranty-backed certificate, paid options are available through AMP. Either way, the technical work of binding a certificate to your domain takes minutes, and the downstream benefit, every visitor’s trust, shows up on every page load.

Ready to get your site secured? Explore InMotion Hosting’s Shared Hosting plans, which include free SSL on every domain, or contact our support team if you need help choosing the right certificate type for a regulated workload.

Share this Article
Carrie Smaha
Carrie Smaha Senior Manager Marketing Operations

Carrie Smaha is a Senior Marketing Operations leader with over 20 years of experience in digital strategy, web development, and IT project management. She specializes in go-to-market programs and SaaS solutions for WordPress and VPS Hosting, working closely with technical teams and customers to deliver high-performance, scalable platforms. At InMotion Hosting, she drives product marketing initiatives that blend strategic insight with technical depth.

More Articles by Carrie

3 thoughts on “What Is SSL and Why Does It Matter for Your Website?

  1. Thanks for helping me learn more abotu SSL. I actually didn’t know that having an SSL certificate can help create an encrypted connection. I’m kind of interested to learn if the level of encryption can be customized or if it’s generally the same for anyone that has the certificate. 

    1. There are differences in the validation of SSL Certificates but not necessarily “security”. For instance, some SSLs will validate the actual business is the owner of the domain. The browser really only looks to ensure that your SSL is (at the very least) Domain Control Validated, not expired, and authorized by a valid provider.

  2. Yes, InMotion charges a $25 installation fee for installing a third party SSL. However, you can purchase an SSL directly from InMotion for around $100 which renews yearly. I suggesting contacting our support department for more information.

Comments are closed.