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The Primary Domain name is the domain name you originally signed up your hosting account under. There can be times when knowing the primary domain name is important, for example when you need to contact the Live Support department. If you have forgotten or cannot find it, this article will help you locate it either within your AMP (Account Management Panel) or the cPanel dashboard.

Finding your Primary Domain Name in the cPanel

  1. Log into your cPanel admin dashboard.
  2. Look to the left hand side menu. Click on the second icon down labeled Statistics. You will see the primary domain name in the right column to the right of the GENERAL section. The primary domain name will be in the top right hand box. The screenshot below shows the domain as EXAMPLE.COM.

    main domain under stats in cpanel

Finding your Primary Domain Name in the AMP

  1. Log in to your AMP (Account Management Panel).
  2. Find your hosting plan, and click the Account Technical Details button below it.
    Viewing your Primary Domain in AMP

    You will then see your Primary Domain listed next to the Domain section.
    Primary Domain

You know are able to locate your primary domain name with both the cPanel and the AMP!
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n/a Points
2018-01-05 1:47 pm

Thank you for sharing and solving my problem as i was stuck with dot tk domain name.

3,737 Points
2018-01-05 2:15 pm
Glad we could help! Let us know if there's anything else you need assistance with.
n/a Points
2017-10-13 8:28 pm

I registered for two domains, but I do not have access to the other one. I cannot locate the second domain in my account management panel and in my cPanel. Can anyone here to please help me on this?

3,737 Points
2017-10-13 8:50 pm
If you registered your domain with InMotion Hosting, then the domain registration would be listed in your Account Management Panel (AMP).

If you registered the domain else where you will not see the domain listed in AMP or cPanel. In this case, you will need to manually add the domain to your cPanel. Our guide on How to Add an Addon Domain in cPanel will walk you through that process.
n/a Points
2017-02-01 1:58 pm

I want to transfer my email from another company to Gmail. I need to give them the "name/host/alias" so they can verify the domain. Where can I find that?

42,829 Points
2017-02-02 6:21 am
Hello Marcia,

Per Google's Documentation: How do I verify?
We recommend that verify your domain through your domain host (typically where you purchased your domain name). Your domain host maintains records (DNS settings) that direct internet traffic to your domain name.

G Suite gives you a verification record to add to your domain’s DNS settings. When G Suite sees the record exists, your domain ownership is confirmed. The verification record doesn’t affect your website or email.

Need help with verification? Contact Google Support for fast, free, personalized help.

n/a Points
2016-01-13 3:50 am

I don't have a "Tools and Resources" section in AMP. Have you guys changed things around?

31,539 Points
2016-01-13 1:01 pm
Hello Jesse,

Thank you for contacting us and bringing this to our attention. The "Account Technical Details" button is now on the main AMP page.

I have updated the article to reflect the changes in AMP.

If you see any other issues, or have any questions feel free to let us know.

Thank you,
n/a Points
2015-10-09 2:01 pm

I'm concerned I've lost my Domain registration for I've updated the credit card just now, but how can I re-access that registration?



43,761 Points
2015-10-09 3:09 pm
Hello Pete,

I did a public WHOIS search on the domain and am showing it is registered until 2016. The record appears to have been updated today, so you are good for another year.

Kindest Regards,
Scott M
n/a Points
2015-10-02 11:56 am

Does it cost any thing to change my domain name in inMotion!. I already have an existing one that i would like to change, changing the URL name but not the content on the web page.

31,539 Points
2015-10-02 1:12 pm
Hello Dur,

Thank you for contacting us. There is no charge for changing your primary domain name with InMotion. You can request a Primary Domain change from AMP.

Please note that the cPanel software was not designed for the main domain name to be easily switched around. The domain name can be changed, but the files that go along with it are not moved.

Here is a link to our helpful guide on How to Move files after a Primary Domain Change.

Thank you,
2015-08-10 3:53 pm
I'm trying to change my main domain or add a new one in word press is that possible?
43,761 Points
2015-08-10 4:48 pm
Hello Bmiesse,

Yes, you certainly can change the site URL for your WordPress.

Kindest Regards,
Scott M
n/a Points
2015-07-23 6:49 am


n/a Points
2014-09-29 4:45 am
I am trying to set up an ipad for my wife - I am trying to find her email access domain (whatever that is).

31,539 Points
2014-11-19 3:11 pm
Hello Jon,

Thank you for contacting us. You can view your email settings in cPanel at any time.

We also have a helpful walk-through guide on setting up an iPad.

Thank you,

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