Welcome to the InMotion Hosting
Community Support Center!

It's time to get an answer! Our Customer Community Team monitors questions between 9am - 5pm ET, Monday - Friday!


Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

0
Answered

How do I update my webpage?

lauragourlay 4 days ago in Website / How To updated by Alyssa K 3 days ago 1

I need to change information on my webpage, which was originally created by someone else, but I am not in charge of the page.  I do not know how to access the page for changing information and updating.

Answer
Alyssa K 3 days ago

Hello lauragourlay, 

Thank you for your question regarding updating your webpage. Unfortunately, without more information it is hard for me to provide specific advice. Ultimately, how you update your site will depend on how it was built and where it is being hosted. If the site is being hosted by InMotion, you will need to contact our Customer Service team to discuss account retrieval. 

If your site was hosted elsewhere, you will likely need to get in touch with their Customer Service to retrieve your account. If your site was built using WordPress or Joomla! then there may be a username and password that will allow you to login to the dashboard and edit the site as you see fit. You will likely need to get that information from the person that built the site. 

We do hope this helps, please let us know if you have any further questions. 

Best Regards, 

Alyssa K. 

0
Answered

Point my domain to another server while keeping email as is.

luker@blueskylandexpress.com 11 months ago in Website / How To 0
I wish to point my domain to squarespace, but do not want my email system to be changed to squarespace or google. Which cname records and A records do I need to update and which do should not be altered in order to configure accordingly. thank you.
0
Answered

How do I forward from one domain to another?

whmeade10 1 year ago in Website / How To 0
How do I forward from one domain to another? I have an old website that when users put in that address it forwards them to the new website. This should be pretty easy but haven't found where to do it. Thanks!
0
Answered

Stage or Swap Website?

fblittle 1 year ago in Website / How To 0
I want to change my Theme from the Enfold Theme that I am now using to using the DIVI theme, however, it requires me to re-write each page if there is any change to the page because it looks like the content on each page must be built by only one editor or things won't work right on the modified pages. I would like to "Stage" this website so that I can modify my web pages then restore the modified Pages to my site without disrupting my site for the visitors. What is the best way to do this?

Can I build and then transfer another website on my Inmotion account to my primary site?

My Second Question is: Is there a generic domain that I can use to stage a website then transfer it to my primary website? Do I have to buy another domain just to test a website?

From my questions, you can probably understand what I am trying to do. If you have any advice or suggestions, please let me know what I need to do to get there and what the best, easiest, way of doing this at inmotion?
0
Answered

How can I access a domain i added in cpanel without updating dns

maarteno 1 year ago in Website / How To 0
I can access the domain name with the files in public_html via http://vps####.inmotionhosting.com/~[cpanel username]/ If i add a domain, say example .com it sits in /example.com/ Is there a way for me to access that via e.g. http://vps####.inmotionhosting.com/~[cpanel username]/example.com ? I'd like to be able to migrate my site, see if it all looks good and only then change the DNS settings.
0
Answered

PHP output buffering info

CBranco 1 year ago in Website / How To 0
Hello, I am a inmotion hosting customer with a reseller hosting plan.
I would like to turn on PHP output buffering. Can I do it at the cpanel or WHM level?
0
Answered

Approve new users on PHP-Nuke

Habbers 2 years ago in Website / How To 0
I set the forum in php-nuke so the admin has to approve new users but in the php nuke side its self it still auto approves the users. I do not see anything in the admin menu to fix this. how can I set it so I have to approve anyone who signs up for my site?
0
Answered

Use composer commands in inmotion hosting

ascentnepal 2 years ago in Website / How To 0
Inmotion hosting provides Laravel installation through Softaculous. But how do we install and use composer and it's command which are must for Laravel in order to install and remove packages necessary during laravel app development. And how do we run php artisan commands as well.

Providing instructions or video to overcome this issue would really help Inmotion hosting would really help to stand out among hosting companies.
0
Answered

Change Connect Key for BoldGrid

firear19 2 years ago in Website / How To 0
I now have premium BoldGrid account and in my cPanel it states my old BoldGrid Connect Key, how can I change this?
0
Answered

Migrating primary and addon domain to separate accounts

puchok 2 years ago in Website / How To 0
I have a domain and addon domain in the same shared account (business Power), I want to migrate both sites to separate accounts under Reseller Hosting. it is doable? I own both accounts (business Power and Reseller). Please let me know what if is possible and what steps should I take.