Reset Login

Avatar
Anonymous
  • updated
  • Answered

When we try to login we get an authentication code sent to our email address but the email doesn't exist anymore. How can we reset the login email?

Pinned replies
Avatar
0
Josh Green
  • Answer
  • Answered

Hello, depending on what software you're trying to log into and your familiarity with MySQL databases, you would be able to change your password through the database, however some technical experience is required for that.

Alternatively, we can assist, however you'll need to reach out to our support department directly at 1-757-416-6575 M - F 9 a.m. to 9 p.m. ET. You can also reach us through chat at https://inmotionhosting.com or by email at [email protected]

Replies 1
Avatar
0
Josh Green
  • Answer
  • Answered

Hello, depending on what software you're trying to log into and your familiarity with MySQL databases, you would be able to change your password through the database, however some technical experience is required for that.

Alternatively, we can assist, however you'll need to reach out to our support department directly at 1-757-416-6575 M - F 9 a.m. to 9 p.m. ET. You can also reach us through chat at https://inmotionhosting.com or by email at [email protected]