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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

0
Answered

Do you block any of the smtp ports for your vps solutions?

Mark Holtzhausen 3 days ago in General Information updated by Alyssa K 3 days ago 1

I would like to set up a discourse server where a local community can talk to each other. It does need access to an SMTP server for the purposes of account registration, password recovery and forum notifications. I don't want to use a separate service for this and want to set up a small smtp server on the box for that.


Do you block any of the standard (or extended) smtp ports: (25, 2525, 587,465) or any of the pop ports (110, 995 etc)?

Answer
Alyssa K 3 days ago

Hello Mark, 

Thank you for your question regarding SMTP ports. If you purchase a VPS Hosting plan, you will have full control over which ports you have open or closed on your server.  

Please let us know if you have any further questions, we are happy to help. 


Best Regards, 

Alyssa K. 

0
Answered

I would like to ask about you hosting

lin.diana6 3 days ago in General Information updated by Alyssa K 3 days ago 1

I would like to ask about you hosting. I have website build using ASP.NET C# with SQL Server. Are your hosting is suitable for such website? Please let me know so I can buy the hosting.

Answer
Alyssa K 3 days ago

Hello lin.diana6, 

Thank you for your question regarding our hosting services. As ASP.NET software typically requires a Windows environment, our hosting would not be ideal as all of our servers are Linux-based. 

Please let us know if you have any further questions, we are happy to help!

Best Regards, 

Alyssa K. 

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Answered

My InMotion server, ecbiz262, crashed several weeks ago and I have done my best to remember and reset all the Cpanel settings I lost (my Cpanel was reset back to day1). When will the promised "post-mortem" on the ecbiz262 failure be forth-coming???

JimmyB 4 days ago in General Information updated by Alyssa K 3 days ago 1

Will any additional "lost data" be recovered od have all recovery efforts been abandoned at this point???

Answer
Alyssa K 3 days ago

Hello JimmyB, 

Thank you for your question regarding ecbiz262. If you would like to get more information about Data Recovery efforts I recommend contacting our Technical Support team as they will be able to provide account-specific advice regarding your data: 

https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support/


Please let us know if you have any further questions, we are happy to help! 

Best Regards, 

Alyssa K

0
Answered

Cannot login to my bluehost account

bhavik4114 1 month ago in General Information updated by Alyssa K 1 month ago 1
Answer
Alyssa K 1 month ago

Hello bhavik4114,

Thank you for contacting the InMotion Hosting Support Center, I am happy to help you with this today. After a brief Google search, I was able to locate the following guide that will help you log in to your Bluehost account:

https://my.bluehost.com/hosting/help/log-in-to-your-control-panel

I hope this information helps you log in to your Bluehost account without further issue.

Please let us know if you have any further questions and we will be happy to help!

Best Regards,

Alyssa K

0
Answered

caldav support?

yambu 7 years ago in General Information 0
I'd like to be able to initiate or accept caldav (iCal) meeting invitations from my inmotion hosted email address. That is, when I create an invitation on my calendar in iOS or iCal on the mac and send it to an invitee, I'd like the "from" address to be my email address hosted by inmotion. I'd also like to be able to accept invitations and have the acceptance message come from the same email address.

Right now, I'm stuck with doing this from my gmail calendar. That calendar supports caldav, so I can initiate and accept invitations from my devices using my gmail address -- but others see them as coming from my personal email address. In some cases, I can't accept others' invitations sent to my inmotion hosted address, because they can only be accepted by the recipient they're intended for, and inmotion provides no way to accept invitations.

Until inmotion decides to support caldav, Is there a way to use an external service for this -- e.g., a caldav hosting service? I've tried fruux, which works sort of, but my invitees see the invite coming from fruux.com, even though my inmotion hosted email address is listed as the meeting organizer.
0
Answered

Deleting Website and Files from Addon

jimii 7 years ago in General Information 0
I used my account to draft / develop an initial website concept and content. Its no longer needed as Ive set it up as a separate account with you folks. All files backed up and would like to now simply delete the addon url and wp files. Am i correct to do the following: In Cpanel Delete the Site's / URL's directory in Public HTML and then delete the addon in the cpanel addon account panel? Is that it?
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Answered

Can I buy a static IP address for my website>

chengdupaulyin 7 years ago in General Information 0
I'm told that there are two IP addressed included in my VPS account. But these two IPs are for me only, or shared with other websites?

If theses are shared IPs, can I buy extra static IP addresses for my websites?

Thank you very much!
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Answered

2 x wordpress installations to 2 different domains.... have I done this correctly?

Paul_Haze 7 years ago in General Information 0
Hi there,

So this is my first time attempting this and I wanted to make sure I was going about it right before I go too far down the track.

I am attempting to setup 2 websites - hazyshots.com (for my photography) and hazybeats.com (for my music productions). I have registered both names with namecheap.com and have updated namecheaps DNS Servers to point to inmotions DNS.

Now this is where I am a teensty bit confused. Hazyshots.com is my 'main' domain, and hazybeats.com is an add-on domain. I have installed wordpress in both the main directory AND within the hazybeats directory. Now, once the DNS servers have been updated and hazyshots and hazybeats are pointing to inmotion, will it automatically know which site to head to? And is it a case of simply uploading the themes that I want into their respective directories and away I go?

Apologies if some of my terminology is out. It seems a lot of the help regarding adding domains on the site is geared towards domin names bought through inmotion, which is why I am a little confused as I have bought my domains elsewhere. Thanks for any help......
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Answered

How do I add a Site/domain name to my existing Power web hosting Account?

Aqmike 7 years ago in General Information 0
How do I have multiple sites with different domain names.
0
Answered

PWB7

cadman 7 years ago in General Information 0
I find readable tutorials at the support tutortial site but WHERE are the videos. I want to see how it's done and read when necessary