Welcome to the InMotion Hosting
Community!
Ask questions, search for answers, and connect with community members from around the globe! Our forums are open 24/7/365, however, our dedicated InMotion Hosting Community Team monitors questions between 9 am - 5 pm ET, Monday - Friday!
We welcome new discussions and questions. Before posting we do ask that you do a quick search first to see if your topic has already been addressed.
Please keep in mind that your question will be public, so please do NOT post any sensitive information, such as email addresses, usernames, or passwords. Learn more about how to make the most out of our Community Support Center.
Check out these related questions for an answer.
Don't see an answer to your question? Click the Ask this Question button to submit it to the Community forum for review.
I need to know what status is my website in
My site brucemorris.com was on epowhost and I want to move it to inmotion but I simply cannot access their support pages. Their pages just do not work. Is their any way I can change the name server info without actually going to epowhost?
Thanks for the additional information. Here's our guides on changing nameservers in Account Management Panel (AMP) and updating A records.
Can I set a specific login and password for our developer?
why is my temporary domain name not secure?
Need help restoring website
How to transfer ownership
I am the new Executive Director for the London Family Health Team. Jayne Graham has retired but she had communicated with your company about changing the email from the old execdir@londonfht.ca to my email alee@londonfht.ca.
However, I have no AMP login information. Would you be able to help with the transfer from Jayne to me? Thanks.
Hello Amy Lee,
Thank you for your question regarding account ownership. For something like this you will need to contact our Customer Service team for direct assistance with this issue:
https://www.inmotionhosting.com/support/amp/how-to-contact-customer-service/
Best Regards,
Alyssa K.
It is my first question: What pieces of software do I need to create a website that is going to copy my YouTube Channel? All I need are: 1) Ability to add videos (thumbnails are here, videos are on YouTube), 2) Ability to add comments for every video?
Hello mark,
Thank you for your question regarding password protected directories. In order to do this, you will need to login to cPanel. If you are unable to login to cPanel using the Account Management Panel, you can log in via one of the alternate methods in the following article:
https://www.inmotionhosting.com/support/edu/cpanel/how-to-log-into-cpanel/
Once logged into cPanel, you can set up a password protected directory as follows:
https://www.inmotionhosting.com/support/edu/cpanel/how-do-i-password-protect-a-directory-in-my-control-panel-cpanel/
Best Regards,
Alyssa K.
I have issue in domain name of the wordpress website.
when i choose the domain name for my wordpress website. it shows that it is available. but after this it does not accept it.
my php code is not working..any recent updates?? my php.ini shows a date of July 2020
Hi Gladys! Apologies on the delay, I was trying to narrow it down to something that may have caused it but nothing presented itself as a clear cause.
Certain plugins can affect the php.ini, but the most likely guess is a change in the PHP version your site was running. Switching to another version of PHP, even if you switch back after, can sometimes reset the php.ini back to default.
Even if it did not actually change the contents of your php.ini, the file itself may still show that recent date just because of a PHP update that went through. If you're on the latest version of PHP and automatically updated to a new release, that could explain it!
That said, this is just a guess based on what usually causes the issue. If it continues to happen, please get in touch with our 24/7 Technical Support team for more direct assistance on your account. Hope that helps!
Customer support service by UserEcho
