West Coast Data Center Moving To State-Of-The-Art Facility

InMotion Hosting West Coast Data Center Moving To State-Of-The-Art Facility

As part of our continuous commitment to thrill our customers by offering the best technology and latest innovations in the hosting industry, InMotion Hosting will be moving its West Coast data center to a new state-of-the-art facility in downtown Los Angeles. 

Relocating the servers will impact all accounts hosted at InMotion Hosting’s West Coast data center, but these moves will be performed in waves and outside of regular business hours so as to minimize downtime. 

Customers will be notified of their designated move date via email. We will also be sending out multiple reminders in the days leading up to their move date. Any customers hosted on multiple servers will receive an email notification for each wave they are involved in. 

Upon completion of the moves, every server will enjoy enhanced benefits such as faster uplink speeds upstream, advanced network switching, newer PDUs, superior reliability, and other world-class improvements. The data center also includes increased redundancy, network enhancements, and more power overall. All backed up by more powerful generators to ensure your server always receives the required power. 

The goal of this move is to accelerate our modernization efforts allowing us to operate more effectively in meeting your technological needs, both now and in the future. 

What to Expect

This event impacts all hosting accounts housed at our West Coast data center. 

In order to minimize downtime, these moves will take place in waves over the course of several weeks, and will be performed outside of normal business hours.

Each server will be securely relocated by a member of our data center operations team. Our personnel will stay with your server during the transition to the new facility until server connectivity is fully restored. 

Due to the logistics involved with transporting these servers, we are not able to honor requests for specific move dates or timing. If you have any questions about the move or would like to inquire about a more precise timeline for your server move, please contact [email protected]

About The New Facility

On top of a safer and more reliable infrastructure, the new West Coast data center also features physical connection points to one of the world’s most prominent telecommunications networks and backbones, One Wilshire. 

One Wilshire is located just blocks away from the new facility. It is considered the premier telecommunications hub of the Western United States and is noted within the international telecommunications industry as the most important point of connectivity between the United States and the Pacific Rim. 

Additionally, this transition continues to reduce InMotion Hosting’s ecological footprint by moving our West Coast data center to a facility that has been recognized for its sustainability efforts as an L.A. Green Business. 


Overall, this upgrade adds to InMotion Hosting scalability and presents opportunities to enhance our network infrastructure. By doing so, we can continue providing you with fast, reliable, and secure hosting services that exceed your expectations.   

If you have any questions or concerns, please contact us. Our Customer Service and Technical Support teams are available 24/7/365. 

Sam Brown
Sam Brown Content Writer II

Sam is a Content Marketing Writer at InMotion Hosting. He covers a wide range of topics but focuses primarily on WordPress, thought leadership, and help articles for bloggers and small businesses.

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19 Comments

  • My website was working fine last week, but when I went to check last night and today, it is suddenly down where all I get is a blank page instead of the content. I have checked the files on my computer and tested them on my computer’s browser before uploading them. There have not been any changes to the coding so I have no idea why it has suddenly gone down.

    • Hello friendlycomputerhelp – Apologies that your website is only displaying a blank white page. Since you posted on the West Coast Data Center moving article, you may have been affected by the move. If your site was moved, then you should have received an email stating that your site would be moved. If that is the case, then please contact our live technical support team (888-321-HOST (4678) x2) for immediate assistance. They will be able to help you resolve that issue immediately. Sites that are moved should be operating normally after the move.

  • my client are already upset by my service their site is down please speedup the process. thank you

    • Hello, and sorry to hear that you are experiencing issues during the recent server move.

      First, I wanted to emphasize that the migration is supposed to be carried out for only certain servers, at night Pacific Time. Any outages should only last for a brief period. If you are experiencing sustained outages, repeated outages, or outages outside the expected hours of the server migration, please reach out to our Live Technical Support team to make sure there is not another issue.

      If you need to access site files, or work on the site during the downtime, I would suggest ‘restoring’ a backup to run on localhost on your computer. Also, it may be helpful to prepare a social media post in advance so that you can post it if needed regarding the brief migration. I hope that helps!

    • Hello Vic – sorry if it feels like the migration is taking some time. In general, these migrations should be taking less than a day. When the migration is complete then you will receive a confirmation email of the move. If you have any persisting issues, or you have not received confirmation of the completion of your migration, then please contact our live technical support team for immediate assistance (https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support).

  • Interesting I never recieved an emails from Inmotion regarding the transition. I checked my junk mail and nothing there also.

    • Hello Colin – We apologize if you didn’t receive notice of the migration. This may occur if your email is different from the one on the account. You will receive a confirmation email of the move when it is complete. If you have any persisting issues, or you have not received confirmation of the completion of your migration, then please contact our live technical support team for immediate assistance (https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support).

    • Hello Jeremy – Thanks for your question about the IP addresses. No IP addresses will be affected by the server migration. Email server settings, DNS settings, and SSL certificates should also be okay.

      If you have any persisting issues, or you have not received confirmation of the completion of your migration, then please contact our live technical support team for immediate assistance (https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support).

      If you have any further questions or comments, please let us know.

  • Will I have to change my incoming and outgoing server settings in email? Or will there be any other settings that I will need to change manually at my end? Maybe things like MX records?

    • Hello Paulantico! Thanks for your question about your email server settings. DNS settings (including email settings), IP addresses, and SSL certificates should also be okay.

      If you have any persisting issues, or you have not received confirmation of the completion of your migration, then please contact our live technical support team for immediate assistance (https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support).

      If you have any further questions or comments, please let us know.

  • Is this going to be a disaster like the last time you made changes to the server I am on? I had email problems for weeks afterwards with little help from your tech support team or management.

    • Sorry to hear about your previous experience, but this should result in very minimal downtime. Once moved, the new data center will provide a more secure, reliable, and advanced infrastructure for your server.

      • It is almost obvious but just to confirm, will the emails be down as well? We host our emails on the server.

      • Hello Edward – thanks for your patience. Yes, emails will also be taken into account with the move. You will receive a confirmation email of the move when it is complete. If you have any persisting issues, or you have not received confirmation of the completion of your migration, then please contact our live technical support team for immediate assistance (https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support).

  • Thanks for the info. Will there be an explanatory ‘down for maintenance’ notice displayed when someone tries to visit a site that’s down for this? Something with an estimate of when to check back maybe?

    • Hello Mari, there won’t be any downtime notices, but in my experience with similar migrations in the past, the downtime is relatively short and usually at particularly slow times of day in terms of traffic relative to the server location. If you are trying to plan ahead and need more specific information though, please do contact the team in charge at the email provided in the article.

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