Mac Mail – Cannot Send Message Using the server

Email Client: Mac Mail
Error Message: Cannot send message using the SMTP server

mac-ssl-error

Solution: You will need to update the SMTP server settings – most likely you’re dealing with a port 25 blocking issue. If you are using a SSL on your site you can use the SSL port 465. Make sure the box to use SSL is checked. If not, you can use port 587 and leave the box unchecked.

The correct ports are below:

Non-SSL outgoing SMTP: 587

SSL enabled outgoing SMTP: 465

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Carrie Smaha
Carrie Smaha Senior Manager Marketing Operations

Carrie Smaha is a digital strategy, web development, and SEO leader with 20 years of experience. She built her foundation in fast-paced agency environments before moving in-house to InMotion Hosting, where she leads go-to-market programs, agency initiatives, and technical product marketing that connects product capability to real customer decisions.

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