InMotion Hosting Support Center

In this tutorial:

Webmail is a tool that allows you to send and receive email from your web browser. The tutorial below will explain the basics of webmail.

Accessing webmail from your browser

To access your webmail, you will need to do the following.

  1. First visit Please be sure to replace with your actual domain name.
  2. When you access this page, it will then prompt you for a username and password.

    Important!The username will be the FULL email address of the account you want to log into, and the password is the password you created for that email account when it was initially created within cPanel.

  3. If you do not remember this password, you can reset it by logging into the Email Accounts section of your cPanel and clicking the Change Password link next to the email account in question.

For additional information, see our full guide on How to log in to Webmail.

Webmail program options

Once you have logged in successfully, you will see three options:

  • Horde
  • SquirrelMail
  • RoundCube

These three webmail applications allow you to send and receive email. They all show you the same email, but several different webmail applications are provided as a convenience.

All three webmail applications have a different look and feel to the way they work, and some users prefer one over the other. SquirrelMail is the more basic application of the three, while Horde and RoundCube give you more tools to work with.

Webmail AutoLoad

Webmail includes an AutoLoad option. If you find yourself using the same Webmail interface each time you check your email, such as SquirrelMail, you can enable that particular Webmail interface to load automatically the next time you log into Webmail.

To enable AutoLoad, click "Enable AutoLoad" under the Webmail interface of your choice (Horde, SquirrelMail, or RoundCube). You will then be asked to enter the number of seconds to wait until that Webmail interface is loaded the next time you log in.

Note! If you enter 5, for example, the initial Webmail page will show for 5 seconds until your chosen Webmail interface auto loads.

To cancel the AutoLoad, click the "Stop" button when you see the message that states your selected Webmail interface is about to load, and then click Disable AutoLoad.

Flash tutorial for Webmail

We have several flash video tutorials available at the following link for more assistance with working with your webmail:

Was this article helpful?

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Support Center Login

Our Login page has moved. Please click the button below to be redirected to the login page.

n/a Points
2018-05-25 2:16 pm

I'm using Chrome for webmail. A very annoying thing is that if I switch away from my webmail tab for just a couple minutes, it logs me out. I don't see any mention of help for that issue in InMotion support.

3,686 Points
2018-05-25 2:57 pm
I have not seen Webmail log out of the session in Chrome without one of the following conditions:

-Clearing of the cache
-Sign into cPanel/Webmail for another account

Are you experiencing this logging out when you are using another browser?
n/a Points
2015-04-19 2:03 pm

Your training in creating email account and related steps are informative.

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

3 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!