| Issue: | An email was returned/rejected/bounced back to you. |
|---|---|
| Status: | We are actively monitoring our mail servers for blacklisting |
| Who is impacted? | At this time we are not aware of a specific blacklisting. |
Do you have an email that was returned (or bounced back) with a message that you are blacklisted?
It’s not very uncommon for a server’s mail IP address to temporarily end up on a public blacklist, especially if you’re on a shared server. It could be because of the overall volume of mail that is coming from that server, messages seem to have characteristics of spam in them, or a few other factors as well.
Here is a helpful tool that can help you get more information about the returned email, or determine the cause:
We also have a full article that explains why mail servers get blacklisted.