InMotion Hosting Support Center

ICANN domain transfer policies have changed as of 1 December 2016. Updates to whois information are considered a change of ownership and may warrant a 60-day transfer lock.

Please be aware that if you do not complete the steps for transferring your domain away in OpenSRS then the domain will remain under the management of InMotion Hosting.

Transferring a domain away from InMotion Hosting requires several steps. InMotion Hosting is a reseller of domain registrations using a domain registrar named OpenSRS. We will walk you through the steps of transferring a domain away from our registrar below. Please make sure all DNS changes are final before attempting a transfer.

Requirements for Transferring a Domain to another Domain Registrar

A domain transfer will only process when all of the requirements have been met. A common need that is often forgotten is the access to the administrator email address. Insure that you can see the emails sent to this email address before transferring a domain. Here is the list of requirements for transferring a domain away from our domain registration:

  • A domain cannot be transferred within 60 days of initial registration
  • A domain cannot be transferred within 14 days of its expiration date
  • Domain privacy must be removed before the transfer can be processed
  • You must have access to the administrator address listed with the domain's WHOIS information

The official ICANN (Internet Corporation for Assigned Names and Numbers) documentation for these requirements is located here.

Steps to Transfer Domain away from InMotion Hosting

After you confirm that you meet the above requirements, please go through the following steps for your domain transfer:

  1. Contact our live Customer Service to unlock your domain before it can be transferred.
  2. We'll assist you if Domain Privacy is enabled or domain registrant information needs to be updated. Afterwards, an email will be sent to the new domain owner for verification. If no changes are needed, continue to step 4.
    domain verification email
  3. Click the link in the email to open a webpage showing the updated full name and email address. If the information is correct, click Verify Information.
    verify contact info contact info verified
  4. If all necessary requirements are met, OpenSRS will email you the domain registration Authorization Code from support@inmotionhosting.com. Provide your new registrar with the authorization code.
    authorization code email

This completes the process of transferring a domain away from InMotion Hosting. Please note that domain transfers may take 7-10 business days to complete.

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n/a Points
2018-05-10 8:56 pm

I currently have an inMotionHosting account for my club's wordpress site.  My texas-corvette-association.com domain is updated through inMotion Hosting (whatever registrar you use (tucows.com) I belive.     I am going to be POINTING my domain to a new club management sevice next week (Club Express) where my website will now be hosted.

My question:  If I do not plan to renew my hosting plan and my domain will be  pointing somewhere else, SHOULD I go through the steps to TRANSFER the domain to someone else.  Or can I just keep my inMotion Hosting account active with you for the sole purpose of paying for my domain?  I don't want to risk the domain expiring.

Staff
3,686 Points
2018-05-11 11:26 am
If you are using another host for your website, you can continue with what's known as a "domain only" account. To keep your domain registered and you will be able to maintain just the name servers (for pointing to the website host), however, you will not have access to cPanel, if you cancel your hosting plan--separate from your domain registration. cPanel would allow you to host emails and DNS records, for example, if you keep your hosting and registration, then you can use cPanel to host your emails and use cPanel to maintain the DNS records to ONLY host the website with the other host. Depending on what services you're utilizing, those are the main things to consider. I hope this helps!
n/a Points
2017-02-14 10:27 am

I received the first email -- "Domain Management Rights Released - InMotion Hosting, Inc." -- but have yet to receive the second which allows me to set my password. Two days have passed since I received the first email. When will I receive the second?

2,858 Points
2017-02-14 1:37 pm
Kevin, if you have not received the 2nd email, please let our Support Team know, and they should be able to re-attempt.
n/a Points
2019-01-21 1:33 pm

Isn't it true that one can make a name server change and then later make a registry transfer after the 60 day ICANN restriction passes?

Staff
3,686 Points
2019-01-21 5:11 pm
According to the new transfer policy only "making any change to the first name, last name, organization field, or email within the registrant contact object" would cause a change of ownership and warrant a 60-day transfer lock. For full details, be sure to check out OpenSRS's new transfer policy to learn more about our registrar's policies.

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