InMotion Hosting Support Center
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ICANN domain transfer policies have changed as of 1 December 2016. Updates to whois information are considered a change of ownership and may warrant a 60-day transfer lock.

Please be aware that if you do not complete the steps for transferring your domain away in OpenSRS then the domain will remain under the management of InMotion Hosting.

Transferring a domain away from InMotion Hosting requires several steps. InMotion Hosting is a reseller of domain registrations using a domain registrar named OpenSRS. We will walk you through the steps of transferring a domain away from our registrar below. Please make sure all DNS changes are final before attempting a transfer.

Requirements for Transferring a Domain to another Domain Registrar

A domain transfer will only process when all of the requirements have been met. A common need that is often forgotten is the access to the administrator email address. Insure that you can see the emails sent to this email address before transferring a domain. Here is the list of requirements for transferring a domain away from our domain registration:

  • A domain cannot be transferred within 60 days of initial registration
  • A domain cannot be transferred within 14 days of its expiration date
  • Domain privacy must be removed before the transfer can be processed
  • You must have access to the administrator address listed with the domain's WHOIS information

The official ICANN (Internet Corporation for Assigned Names and Numbers) documentation for these requirements is located here.

Steps to Transfer Domain away from InMotion Hosting

After you confirm that you meet the above requirements, please go through the following steps for your domain transfer:

  1. Contact our live technical support team to unlock your domain for a domain transfer to another domain registrar.

  2. Unlock domain and get EPP key

    Technical support verifies that requests for a domain release meet the necessary requirements. Upon verification, they unlock the domain and send you an email titled, "Domain Management Rights Released - InMotion Hosting, Inc."

  3. Search for domain to transfer

    You will also get an email to reset the password used to log into the OpenSRS interface for their authorization code. Reset the password as necessary.

  4. Manage your domain

    When the password has been reset, log in to the OpenSRS interface at this URL -

  5. Domain extras

    When you are in the OpenSRS interface, click on Domain Extras.

  6. Enter Domain Auth code

    Next, you will either approve a pre-entered code or input your authorization code in the Domain Authorization Information field. The domain authorization code is obtained when you follow the directions for releasing the domain.

  7. Click on Save Configuration after you have completed making your changes. If you need to stop the process, then click Cancel Changes.

This completes the process of transferring a domain away from InMotion Hosting. Please note that domain transfers may take 7-10 business days to complete.

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n/a Points
2017-02-14 10:27 am

I received the first email -- "Domain Management Rights Released - InMotion Hosting, Inc." -- but have yet to receive the second which allows me to set my password. Two days have passed since I received the first email. When will I receive the second?

2,858 Points
2017-02-14 1:37 pm
Kevin, if you have not received the 2nd email, please let our Support Team know, and they should be able to re-attempt.

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