How to Move files after a Primary Domain Change Updated on August 16, 2021 by InMotion Hosting Contributor 2 Minutes, 48 Seconds to Read After you have completed the request to have your primary domain changed to another domain name, you still have the task of removing the old primary domain files, transferring the new website files, or simply building a new website. The following instructions use the file manager within the cPanel to illustrate the location of the files. If you are going to be transferring files, it is highly recommended that you transfer the files using an FTP client. Before beginning this process, it is highly recommended that you create a complete website backup if you have not already done so. Before you move your files What is the PUBLIC_HTML folder? By default, the primary domain or main domain of your account is located in the PUBLIC_HTML folder. If you have requested that the folder for the document root(folder where primary domain website files are located; also called the web root) be changed to something else, then you should be looking in that folder for your primary domain website files. The following instructions use the PUBLIC_HTML as the document root of the website. ADD-ON Domains If you have already added a website as your primary domain, then there will be website files in the public_html folder. CAUTION: If you have set up add-on domains, then the folders containing the website files for the add-on domains would be in the same location. Use the cPanel Add-on or subdomains options in order to locate the folders that you may want to keep. Moving and Transferring files for you Primary Domain Change To REMOVE or MOVE the old primary domain files: Login to the cPanel Go to the File Manager and navigate to the root directory of the primary domain (by default, this is public_html) Select the files that you wish to move or delete, then move/delete the files. You are ready to move in the new files or create new ones by building a new website when all of the older files have been removed or transferred. To TRANSFER THE WEBSITE FILES: Launch your FTP client and then login to your FTP account Navigate to your root folder (default is public_html) Make sure that the old files and folders are removed as per the instructions for removing/moving files above Upload the new files and folders for your website Building a new website If you are building a new website, then first make sure that you have removed the old files, then go about the business of building your new website to that location. Just make sure that you are saving or publishing your files to the document root folder. If you are using a blog, content management system, ecommerce software, or any other program that normally requires configuration during its installation phase, then please be aware that there may be other steps involved to make sure that your program will operate properly after a primary domain change. For example, you may need to edit your configuration files in order to account for the change in location. We cannot provide the specific steps as this need may vary from installation to installation depending on the software and the change that has been made. This completes the tutorial for moving/removing your files for a primary domain change within InMotion Hosting. For more information see Changing the Main Domain. Share this Article InMotion Hosting Contributor Content Writer InMotion Hosting contributors are highly knowledgeable individuals who create relevant content on new trends and troubleshooting techniques to help you achieve your online goals! More Articles by InMotion Hosting Related Articles How to Transfer a Domain Name to InMotion Hosting SPF and DKIM Records: Combating Spam How to Add/Cancel Domain Privacy in AMP Registering a New Domain Name How to Park a Domain in cPanel How to Change Your Domain Nameservers in AMP How To Fix the “DNS Server Not Responding” Error on Windows and Mac Wildcard Subdomains and DNS How to Create a Subdomain in cPanel How to Change Nameservers in Google Domains