Now that you have installed the bulk import/ export tool for OpenCart, you can begin using it to add or modify products in your OpenCart store. The first step is to export your existing products so you know how the spreadsheets work. Then you can add products to the spreadsheet offline and upload the file once you have finished. 

  1. Log into the OpenCart Dashboard
  2. Go to System > Export/ Import
  3. opencart_import_1

  4. Click “Export” to download an Excel spreadsheet of your current products
  5. opencart_import_2

  6. Open the spreadsheet with the appropriate software such as Open Office or Microsoft Excel
  7. opencart_import_3

    Notice at the bottom of the spreadsheet, there is 7 separate sheets to work with (categories, products, options, attributes, specials, discounts, and rewards)

  8. Once you are done adding the products you want to add, in the correct format as your current products are laid out on the spreadsheet, save the file
  9. Now, go back to your OpenCart dashboard to: System Export/ Import
  10. Choose the file you just saved on your local computer by clicking the “Choose File” button next to “Import from spreadsheet file:
  11. Once you save selected a file, click “Import
  12. opencart_import_4

Once you have successfully imports your categories and products you will get a message on the top of your screen letting you know it has completed.

opencart_import_5

If you need further assistance please feel free to ask a question on our support center.

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Ask a Question
2013-05-16 10:21 am
is it import function working properly in in extenstion
Staff
8,284 Points
2013-05-21 10:18 am
Hello munafa1,

It sounds like you are having trouble using the import function. We are happy to assist you, but we need more information, such as the exact error you are receiving, what type of browser you are using, what version of OpenCart you are running.

Also, could you provide a the specific steps you are taking, so we can attempt to replicate the issue, such as where you are clicking?

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
2013-05-21 12:12 pm
Hey Tim, great article. One question: When you add your new items, ones that aren't yet in the OpenCart database, do you also add the fields that opencart populates, like _id, time_created, etc?
Staff
16,017 Points
2013-05-21 2:08 pm
Hello Naught,

Thanks for your question. Yes, when you import data into another database, it needs to match the fields, otherwise the import will fail because of the data mismatch. It's important to note that the field data should match. For example, in OpenCart, the product id is a NUMERICAL value. This means that you cannot use text in the ID.

I hope this clarifies the issue . Please let us know you require any further assistance.

Regards,

Arnel C.
2013-06-19 8:02 am
am getting an error sitename.product_tag doesnt exists in excel file , after i downloaded it. although this table exists
Staff
8,284 Points
2013-06-19 11:30 am
Hello sheenagupta78,

We are happy to assist you, but we need additional information to provide a specific answer. Please provide specific steps you are taking, and include information such as the full error message and version of OpenCart you are using.

This way we can attempt to replicate the problem that is occurring.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
2013-06-20 12:39 am
i have installed opencart 1.5.5, then opencart1.5.3.x export import 11
i made all changes as specified , changes in 3 files , along with changes in user group
import/export option appeared in system
but in chrome export button didnt gave me any response , and export option in firefox worked but excel file didnt contained any data but gave following error
<b>Notice</b>: Error: Table 'sitename.product_tag' doesn't exist<br />Error No: 1146<br />SELECT p.product_id, pd.name, GROUP_CONCAT( DISTINCT CAST(pc.category_id AS CHAR(11)) SEPARATOR "," ) AS categories, p.sku, p.upc, p.location, p.quantity, p.model, m.name AS manufacturer, p.image AS image_name, p.shipping, p.price, p.points, p.date_added, p.date_modified, p.date_available, p.weight, wc.unit, p.length, p.width, p.height, p.status, p.tax_class_id, p.viewed, p.sort_order, pd.language_id, ua.keyword, pd.description, pd.meta_description, pd.meta_keyword, p.stock_status_id, mc.unit AS length_unit, p.subtract, p.minimum, GROUP_CONCAT( DISTINCT CAST(pr.related_id AS CHAR(11)) SEPARATOR "," ) AS related, GROUP_CONCAT( DISTINCT pt.tag SEPARATOR "," ) AS tags FROM `product` p LEFT JOIN `product_description` pd ON p.product_id=pd.product_id AND pd.language_id=1 LEFT JOIN `product_to_category` pc ON p.product_id=pc.product_id LEFT JOIN `url_alias` ua ON ua.query=CONCAT('product_id=',p.product_id) LEFT JOIN `manufacturer` m ON m.manufacturer_id = p.manufacturer_id LEFT JOIN `weight_class_description` wc ON wc.weight_class_id = p.weight_class_id AND wc.language_id=1 LEFT JOIN `length_class_description` mc ON mc.length_class_id=p.length_class_id AND mc.language_id=1 LEFT JOIN `product_related` pr ON pr.product_id=p.product_id LEFT JOIN `product_tag` pt ON pt.product_id=p.product_id AND pt.language_id=1 GROUP BY p.product_id ORDER BY p.product_id, pc.category_id; in <b>/home/content/30/9520830/html/India2bharat11/system/database/mysql.php</b> on line <b>50</b>

2013-06-20 2:31 am
copy the query into your phpmyadmin and make correction what errors there...
2013-06-20 2:46 am
Table 'sitename.product_tag' doesn't exist
should i rename the table product to product_tag
2013-06-20 3:03 am
i created another table product_tag , by using query create table select * , but now error is
Error: Unknown column 'pt.tag' in 'field list'<br />Error No: 1054<br />
Staff
16,017 Points
2013-06-20 3:57 pm
Hello Sheenagupta78,

It appears you're still trying run an export using existing OpenCart code that do not include the tables that you have added. The problem may be that even you added the table, that you're still missing some dependencies. If you're using an an add-on that has created the extra tables, then I would recommend not including it in order to get the bulk of the data exported and then imported into your newer version. You may need to consult with OpenCart (forum.opencart.com - their forums are great for issues like this), on the best way to include the extra data. You may have to rebuild it. OpenCart will only be responsible their tables and structures. If you're adding something, they will not be aware of it or it's affect on import export operations. If you're using an add-on then you should speak with the developer that has caused the extra table to be added. If you have added it yourself, then again, the best thing to do in this case is to simplify and remove the table until you can complete the export or import operations. Then add to the new database. Otherwise, you would be better off consulting with OpenCart directly for the database operations that are not operating correctly.

Apologies that we cannot provide a direct answer for the matter. Please let us know if you still have any further questions.

Regards,
Arnel C.
n/a Points
2014-07-04 3:15 am

Hello sheenagupta78, Did you got solution for the problem that you were geeting previously --- "Table 'sitename.product_tag' doesn't exist "   ??? As I am getting this error... so i'm stucked .. Please help me .. Thank you in advance .. 

Staff
9,962 Points
2014-07-04 3:30 am
Hello Anupam,

Be sure that you are using the correct version of the Export/Import Tool extension for the version of OpenCart that you're running. Usually if you start running into problems with the export it can be caused by the different changes that happened to OpenCart and the extension between various versions.

- Jacob
n/a Points
2014-07-04 3:40 am

Hello Jacob, Thank you brother ... got solution .. was using wrong version of that tool as you mentioned .. Thanks alot for your help and quick response ... 

Staff
9,962 Points
2014-07-04 3:42 am
Hello Anupam,

No problem, doing a Google search for that error relating to OpenCart it seems to be a common oversight that a lot of people have.

Let us know if you had any further questions at all.

- Jacob
2013-09-02 5:15 pm
Hi,

I'm running OC v1.5.6 and downloaded opencart-1-5-6-x-export-import-16.zip, extracted the files and dropped them as instructed into my root folder using Filezilla. I then selected the 'tool/export' options in the Top Administrator section of User Groups in both Access and Modify Permission tables. However once saved down I am not getting the 'Export/Import' option appear in the System menu.

Please let me know what you suggest my next step is.

Thanks!
Staff
9,962 Points
2013-09-05 1:54 pm
Hello timwilcox, and thanks for your comment.

The System > Export / Import menu option should display even prior to you giving the User Groups permission to it, you'd just get a permission denied message.

It sounds like possibly you might have missed the step about installing vQmod for OpenCart. As prior to uploading the admin, system, and vqmod directories from the opencart-1-5-6-x-export-import-16.zip file, there should already be a vqmod directory on the server.

If you do already have vQmod installed, there might be another issue at hand but it would be a bit hard to guess at what that was without taking a look at the site.

You can let us know what your website is here publicly, or if you'd prefer, you can send an email directly to us at support@inmotionhosting.com asking for more specific help to your website.

- Jacob
2013-09-25 7:27 pm
Hi,
I'm running OC v 1.5.5.1. When I click on the export button I just get taken to a white screen and nothing happens (both in Chrome and IE).
Any suggestions?
Appreciate any help provided!
Staff
16,017 Points
2013-09-25 8:34 pm
Hello Rozhawk,

I'm sorry to hear that you're having problems. The white screen is very general - do you get any specific errors? I looked on your account and did not see an Opencart installation. If you have it elsewhere with InMotion can you please provide a URL? It's difficult to say what's causing the error, without seeing the files. Check out this post for info on this type of error: blank white pages.

I hope this helps to get you pointed in the right direction. If you can provide more information we would be glad to investigate the issue further.

Regards,
Arnel C.
2013-10-27 9:55 pm
Followed all instructions in the Bulk Import Export tutorial for opencart. Received the following error after I downloaded the excel file:
Fatal error: Class 'ZipArchive' not found in /home/gremilli/public_html/system/PHPExcel/Classes/PHPExcel/Writer/Excel2007.php on line 234
Staff
9,962 Points
2013-10-28 7:27 pm
Hello mgremillion09, and thanks for your comment.

What version of OpenCart are you running, and which version of the OpenCart Export/Import Tool are you running?

When I downloaded opencart-1-5-4-x-export-import-13.zip and took a look at the /system/PHPExcel/Classes/PHPExcel/Writer/Excel2007.php file on line 234 there is no mentions of a ZipArchive class. It sounds like possibly you don't have all of the files uploaded, or have the improper version for your version of OpenCart.

Let us know if you had any other questions.

- Jacob
2013-11-13 7:14 am
Hi, i already success installs extension Bulk import/export but when I export files from my opencart my excel sheet cannot open? Has some error appear when I try open excel file... " Excel cannot open the file'backup_product. xlsx because the file format or file extension is not valid. Verify that the file has not been corrupted and that file extension matches the format of the file." i used word 2007.

Anyone can help me?
Staff
8,050 Points
2013-11-13 8:51 am
.XLSX files are typically not a format in which you would be able to open them up in Word and would require Excel which is also part of the Microsoft Office suite. It is also possible that the file may not be in a compatible format for your version of Excel if you have tried it that way as well. Try the Excel viewer that is provided by Microsoft which may also help.
2013-11-14 4:26 am
Thx jeffMa for your answer, i has download and install Excel viewer but my excel still cannot open. But I find some error in Error Log at opencart. It mentions " Class 'ZipArchive' not found See also 'System > Error Logs' for more details."
do you have any idea about my problem?
Staff
9,962 Points
2013-11-15 3:50 pm
Hello farahh,

Do you see anymore specific details when you navigate to System > Error Logs as mentioned?

It's sounding like the server your website is hosted on does not have the ZipArchive PHP class which comes with the PHP Zip extension.

If you're hosted with us, please find your server name in cPanel and let us know what it is and we can see about having our system administration team ensuring that is available for you on that server.

- Jacob
2013-11-17 10:15 pm
Thank you JacoblMH for help me. I have already contacted my server to install ZipArchive and my Excel success to open. But when i wanted import file excel i already edited in opencart, it mentions "Success: you have successfully imported you categories and products!" but the product i add not appear on my website. And Error Logs mention "Export/Import: Invalid header in the Attributes worksheet".
Staff
8,050 Points
2013-11-18 11:20 am
Hello farahh,
It sounds like your Excel file is not in the correct format that OpenCart expects. Withing your Excel file, you will need the required headers over each entry that determines what each field is. Within the readme.txt file inside the extension, you will see an explanation on what each of these are.
2013-12-05 2:23 am
Hi jeffMa thank you for helping me to fix my problem. And i have another problem i cannot export file excel and this error appear

"2013-12-05 13:52:06 - PHP Warning: Cannot modify header information - headers already sent by (output started at /home/stylewed/public_html/styleweddingsmy.com/system/PHPExcel/Classes/PHPExcel/CachedObjectStorage/CacheBase.php:155) in /home/stylewed/public_html/domain name/admin/model/tool/export.php on line 50
2013-12-05 13:53:28 - PHP Fatal Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 1048576 bytes) in /home/stylewed/public_html/domain name/system/PHPExcel/Classes/PHPExcel/CachedObjectStorage/CacheBase.php on line 155"

i hope you can help me to fix my problem.
Staff
8,050 Points
2013-12-05 8:44 am
I looks like PHP is trying to use more memory than an allotted in your php.ini file. To fix this issue, increase your PHP memory limit via the following instructions:

Fixing the Allowed memory size exhausted error
2013-12-10 6:08 am
Thank you for helping. I have already increased PHP memory limit but i cannot export many data at excel file.
2014-01-13 12:26 am
hi i tried to export but the file is said to be corrupt everytime.. anyone can help me with this

Opened up the error log and the message shown below:-
2014-01-12 16:36:30 - PHP Warning: Cannot modify header information - headers already sent by (output started at /home/dsiqncom/public_html/dsignhaus2013/system/PHPExcel/Classes/PHPExcel/CachedObjectStorage/CacheBase.php:155) in /home/dsiqncom/public_html/dsignhaus2013/dh1611/model/tool/export.php on line 50
Staff
16,752 Points
2014-01-13 10:54 am
Hello designhaus,

The error you are receiving may not have anything to do with your import file. It is working with the CacheBase.php file, which means it may be in the site caching. You may want to clear the OpenCart cache and then try.

The error itself occurs when the program has already started to format output for the screen and then receives header information, this would not really occur when importing a spreadsheet, but may occur when OpenCart is trying to put something on the screen.

Kindest Regards,
Scott M
2014-01-14 12:36 am
hi scott,

thank you for your reply. But my main problem is when i was exporting the excel file with the extension .xlsx . There is an output for backup_categories_products.xlsx . But when i try to open up the file with Microsoft Excel, it says that the file is corrupt. I have tried clearing the cache but i am still facing the same problem.
2014-01-14 1:16 am
hi scott,

finally i found the solution ... the problems come from the memory exhausted issue... so i follow the steps to increase the memory from 64M to 512M by following the steps here and set it recustive mode http://www.inmotionhosting.com/support/website/php/recursive-php-ini ... thank you very much ... this website has help me lots and its free
n/a Points
2014-03-01 5:40 pm

 

Hi.

How can i add new fields to the excel sheet?

I want to add filters to my products using the import extension. It's almost impossible to do that one by one in opencart. It's frustrating. How can i add Filters Field to the Excel sheet?

I didn't find solution on google.

Thank you

Staff
8,050 Points
2014-03-03 11:01 am
Hello rostom,
It appears that we have already answered your question at the following:
Adding fields to import export tool
n/a Points
2014-03-05 11:25 pm

The best solution I found online seems to be this: creating product_tag table below:

CREATE TABLE `product_tag` (
  `product_tag_id` int(11) NOT NULL AUTO_INCREMENT,
  `product_id` int(11) NOT NULL,
  `language_id` int(11) NOT NULL,
  `tag` varchar(32) COLLATE utf8_bin NOT NULL,
  PRIMARY KEY (`product_tag_id`),
  KEY `product_id` (`product_id`),
  KEY `language_id` (`language_id`),
  KEY `tag` (`tag`)
) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_bin;
n/a Points
2014-03-20 7:53 am

Hello Jacob,

Im having the below error. Ive adjusted the memory_limit to 512M, ive also done a recursive php on htaccess. But im still having the same errors.

Please your assistance would be great importance.

Thanks

 

Fatal error: Out of memory (allocated 417857536) (tried to allocate 72 bytes) in /home3/dayo/public_html/system/PHPExcel/Classes/PHPExcel/Style/Supervisor.php on line 123

Staff
8,050 Points
2014-03-20 8:36 am
Hello dayo_b,

From looking at the error you have posted, it looks like your memory_limit is not being successfully set, either because it is not successfully set as recursive, or due to something else. Check to ensure that it is indeed correctly set to recursive and if it is, I recommend contacting technical support as they will be able to make changes within your account for you if needed.
n/a Points
2014-04-02 6:26 am

Hi all,

 

Can anybody upload a downloadable exported .xlsx file?

I use a 1.5.6.1 opencart, but the php safe mode is active.

So I cannot export:S

 

Staff
8,050 Points
2014-04-02 9:32 am
I've exported a sample .xlsx file for you to use. It is just an export of a default OpenCart installation. You may find it at the following:
OpenCart exported Excel file
n/a Points
2014-04-03 5:53 pm

I am on reseller hosting with hostgater and get the following when trying to import --- any advise ?

 

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 3145728 bytes) in /home/macnaugh/public_html/system/PHPExcel/Classes/PHPExcel/Worksheet.php on line 961

Staff
9,962 Points
2014-04-03 6:22 pm
Hello Marius,

It looks like your PHP memory_limit setting in your php.ini file is set to 64MB. Which is what the 67108864 bytes exhausted... part of your error is saying.

You should simply be able to increase your memory_limit setting to something higher like 256M in order for OpenCart to have enough memory for it to export everything.

Please let us know if you had any other questions at all.

- Jacob
n/a Points
2014-04-07 5:05 pm

I try to restore my file..but get this message:

Notice: Error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'PK' at line 1Error No: 1064

n/a Points
2014-04-07 5:11 pm

Even stranger.. I did another BACKUp.  Well..this downloaded as a Text file!  So I just turned around and restored it, and voila.. it worked.  Except it didnt do anything.  DUH..what am I missing?

Staff
9,962 Points
2014-04-07 5:18 pm
Hello David,

It sounds during the process of your exporting your OpenCart settings, and then editing them in a Spreadsheet program, that the fields no longer match up with what the server is expecting when you attempt to import the file. It's important that you maintain the exact same correct format of your previous products for any new products you're adding.

What spreadsheet editor are you using to make your edits? If you simply export your settings, are you able to import them again without making any adjustments in a spreadsheet editor?

For us to be able to troubleshoot this further, we'd need to take a look at your exported OpenCart file. Please upload this file to your home directory, and then let us know the name of it and we can take a look for you.

- Jacob
n/a Points
2014-04-07 5:21 pm

Whoa.. I am using KINGSOFT free spreadsheet.. my Microsoft Excel has issues.  Wont let me register 'cos it says I have registered it too many times.  So I dl'd Kingsoft.  When I saved it in MS Excel 2007 format- it worked.  OpenCart accepted it.  It is funny when I backed up a few minutes ago, it saved as a TEXT file.. I will try again just to see what happens.  Just tried it.. it did it again!  Saved it as a SQL file.  This is mysterious.  BUT not as MYSTERIOUS as that maddening "Captcha" thingy.   That thing is driving me nuts.

n/a Points
2014-04-07 5:24 pm

Man...it keeps wanting to back up as a TXT file, a SQL file. 

Staff
9,962 Points
2014-04-07 5:26 pm
Hello David,

A .sql file is essentially just a .txt file they just have different extension names.

- Jacob
n/a Points
2014-04-07 5:34 pm

WHOA.. I just tried it again..and it backed up as a XLSX.  Correct.  Wonder what gives? Lemme try to restore it..or better yet, edit it and restore it.

n/a Points
2014-04-07 6:23 pm

Well.. got it working and I am very pleased.  I was going to buy lots of extensions.  Now that I've got it sorted out, it is very easy to work with.  I'll bet there are lots of tools for these spreadsheets to speed things up even further.  I used the KINGSOFT spreadsheet.  Just remember to save it as Excel 2007 that worked for me.  I am very pleased with InMotion hosting.. you have been first rate, I could not ask for better support.  Dunno what the mysterious "text file" thing was though!  Where it backed up as a Text file, a SQL file.  But all's well that ends well.

Staff
9,962 Points
2014-04-07 6:32 pm
Hello David,

Glad to hear that you were able to get things working now!

- Jacob
n/a Points
2014-04-22 9:34 am

Is it possible to change the output format of a field to text so the export module will not chop off zeros in the model number and seo keyword fields so excel will play nice

Staff
8,284 Points
2014-04-22 10:12 am
Hello Keith,

Unfortunately, there is no "built-in" way to change the output format, so you would have to have a developer code a solution.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-06-24 4:02 am

when i am going to export below error occurred. 

I am using opencart 1.5.6.4

 

Parse error: syntax error, unexpected $end in /home/zhampakc/public_html/system/PHPExcel/Classes/PHPExcel/Calculation.php on line 2926Fatal error: Class 'PHPExcel_Calculation' not found in /home/zhampakc/public_html/system/PHPExcel/Classes/PHPExcel.php on line 151

can you help me?

 

Staff
8,050 Points
2014-06-24 8:34 am
It appears that you may have not either copied all of the correct folders over, or you may have used the incorrect version of the extension. I recommend copying over all of the files again, ensuring that you are using the correct version of the extension.
n/a Points
2014-06-25 2:25 am

I have copied all files once again. I am using Export/Import Tool for OpenCart 1.5.6.x - 17 version.  still same problem.

Staff
16,752 Points
2014-06-25 9:07 am
Hello Devdatt,

In testing with the same version of OpenCart and using the same version of the extension, we are able to import and export without error. The error message you are getting specifically addresses a function in the PHPExcel set of files. This set of files is included with the extension. It seems it can find the files but is not recognizing one of the functions. I have no idea why that would be.

If you haven't already you may want to try another copy of the extension (same version, just re-download it) to see if that helps.

Kindest Regards,
Scott M
n/a Points
2014-06-25 12:28 pm

Hello Sir,

Thanks for help. I tried on my laptop and its working. so i think problem on server. I am using shared hosting plan. Can you suggest me some points regarding this problem, so i will ask to my service provider.

Thanks for your help.

 

With warm regards,

Devdatt

Staff
16,752 Points
2014-06-25 12:41 pm
Hello Devdatt,

I spoke with one of our designers who use OpenCart and they said it may be a memory related issue. You may want to ask your host if they can increase the amount of memory your php uses. As your store grows, your export file will get larger using up more memory when attempting the export. They did say that over time, even increasing the php memory will not work.

The designer did suggest another module you may want to consider for the future, though it does cost. It is the Smart Export/Import module.

Kindest Regards,
Scott M
n/a Points
2014-08-20 3:54 pm

Hi Sir,

The module works extremely well and I am finding extremely useful.  I just have one issue with import and hopefully you are able to assist.  I have a module that adds option images to each product when selecting different options in color along with a thumbnail next to it.  I do however see that the exported file, under worksheet "Options" there is a image header with the path to the actual thumbnail pertaining to my actual options selections.

When I do the initial import, the option pictures dissapear from all imported products and then I have to click browse to link them again to show up on each product.  Could it be that the import does not read the header (image) on the options worksheet correctly?

Your response is greatly appreciated!

Regards,

Mario

Staff
16,017 Points
2014-08-20 4:16 pm
Hello Mario,

Sorry to hear about the problem with the module. We unfortunately will not be able to fix that module for you. However, let's go through what's happening.

  • You noted that your module adds option images to products that are in the database in OpenCart

  • The exported file under worksheet options includes a path to the actual thumbnail

  • However, AFTER importing the file, the image disappears, and you have to go back in and link it again



My guess at this point is that the import function does NOT include the graphic path. Your best fix for this would be to contact the module author to see if they have a work around that you can apply to the function related to the import process used by OpenCart.

I hope that helps to lead you to your solution! Please let us know if you have any further questions.

Regards,
Arnel C.
n/a Points
2014-08-20 4:40 pm

Hi Sir,

I received you e-mail and thank you kindly!  Before I contact the other author is there no way that you could tell me if the import feature could take the path from the options worksheet image column and add it to the a sql table "oc_product_option_value" column "option_image" ?  Perhahps a change in a config file or similar?

Thank you again!

Regards,

Mario

Staff
16,017 Points
2014-08-20 5:04 pm
Hello Mario,

Thanks for the question and your patience. The problem has to do with the function (in PHP or MySQL) that is being used to run the import. It would need to include that value in the transfer. It may be a simple code change that you can make, but I am not sure where this value would need to be included. The author of the plugin, or OpenCart support should have an idea of where the change would required for the import function. I do apologize that I cannot give you those specifics.

Regards,
Arnel C.

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