Email forwarding is a way to sending an email that is delivered to one email address to a different email address.

What is an Email Forwarder?

Email forwarders allow you to send a copy of an email from one email address to another email address automatically. If you have multiple email addresses for you business one good use for email forwarders to to have all the messages forward to one account. So if you have a sales@yourdomain.com, service@yourdomain.com, and support@yourdomain.com email addresses all of them can be sent to one account such as customers@yourdomain.com. That way, you will no longer have to check all the email accounts. You will only need to check the customers@yourdomain.com account. Setting up email forwarders can be done through cPanel or through your webmail login page:

Before creating the forwarder in webmail, we will explain how to set up the forwarder through cPanel. The following steps will explain how to do this

Creating a forwarder in cPanel

1. Log into the cPanel.
2. Navigate to the Mail > Forwarders section.
   
3. On the forwarders page, click Add Forwarder.
   
4. On the Add a New Forwarder page, Fill in the following sections

   Address: Type the email address username in the Address to Forward: and select the domain from the drop box the user name is for.

   Destination: Type the full email address that you want to forwarder emails to in the text box.

   Click Add Forwarder.

   Now the Add a New Forwarder page should show:

   All email sent to email@yourdomain.com will now be copied to your@email.com.

Congratulations, the email forwarder was created in the cPanel mail forwarders. Now when going to the Email Account Forwarders page, the forwarder will show up on the list. Now let's see how we can set up a forwarder through Webmail.

Creating a forwarder through Webmail

Start by logging in to webmail. Remember, you can log in to webmail by visiting yourdomain.com/webmail. Also be sure to use the full email address as the username and the password associated with the email account you are logging into.

Now, you will need to verify you are logged into the correct email address and click "Forwarding Options"

This screen shows you currently have no forwarders set up. Click the "Add Forwarder" button 

Fil in the field with the address to forward to and click "add forwarder"

Now, go back to "forwarding options" and verify that your forwarder is set up properly!

Please check the next article on Import Email Accounts/Forwarders in cPanel. If you missed our previous article, please see the Creating an Autoresponder in cPanel tutorial. For more information on this course please visit Using Email.