In this tutorial:

In this guide we will show you how to setup Email Forwarders in your cPanel, and also in Webmail. Then, we will show you how to forward all email for a domain.

What is an Email Forwarder?

Email forwarders allow you to send a copy of an email from one email address to another email address automatically. If you have multiple email addresses for you business one good use for email forwarders to to have all the messages forward to one account. So if you have a sales@yourdomain.com, service@yourdomain.com, and support@yourdomain.com email addresses all of them can be sent to one account such as customers@yourdomain.com. That way, you will no longer have to check all the email accounts. You will only need to check the customers@yourdomain.com account. Setting up email forwarders can be done through cPanel or through your webmail login page:

Before creating the forwarder in webmail, we will explain how to set up the forwarder through cPanel. The following steps will explain how to do this

Creating a Forwarder in cPanel:

  1. Log into the cPanel.
  2. Click Forwarders in the Mail section.
  3. On the Forwarders page, click Add Forwarder.
  4. On the Add a New Forwarder page, fill in the following sections. Below is a brief Description of the options:
    Option Description
    Address Type the email address username in the Address to Forward: field, and select the domain from the drop-down box.
    Destination Type the full email address that you want to forwarder emails to in the text box, and click Add Forwarder.
  5. Click the Add Forwarder button, then you will see a message similar to this: "All email sent to email@yourdomain.com will now be copied to your@email.com." Congratulations, the email forwarder was created in the cPanel, now let's setup a forwarder through Webmail.

Creating a Forwarder through Webmail:

  1. Login to your webmail. Remember, you can log in to webmail by visiting yourdomain.com/webmail. Also be sure to use the full email address as the username and the password associated with the email account you are logging into.
    Webmail-login
  2. Now, you will need to verify you are logged into the correct email address and click "Forwarding Options"
    webmail-forward
  3. This screen shows you currently have no forwarders set up. Click the "Add Forwarder" button 
    add-forward
  4. Fill in the field with the address to forward to and click "add forwarder"
    forward-fill-out
  5. Now, go back to "forwarding options" and verify that your forwarder is set up properly!
    forward-complete

Forward All Email for a Domain

  1. Log into the cPanel.
  2. Click Forwarders in the Mail section.
  3. Click the Add Domain Forwarder button.
    forwarding domain in cpanel
  4. Select the Domain you want to forward email from, in the drop-down box. Then, enter the domain you want to forward to. The official cPanel documentation notes: "Domain forwarding takes place only when a delivery is not successful. For example, a user sends an email to john@example1.com. If john@example1.com is an existing email address or auto responder, then the email will not be forwarded. The email will be forwarded if john@example1.com is not an existing email address or auto responder."
  5. Click the Add Domain Forwarder button.
    cpanel domain forwarder setup page

    You are finished when you see a message similar to: "File updated '/etc/vdomainaliases/example.com' All email sent to example.com will now be copied to domain.com"
    domain forwarder successfully created in cpanel

Congratulations, now you know how to create an email forwarder in your cPanel and Webmail! Please check the next article on Import Email Accounts/Forwarders in cPanel. If you missed our previous article, please see the Creating an Autoresponder in cPanel tutorial. For more information on this course please visit Using Email.

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