What is Reseller Hosting?
Reseller hosting allows you to re-package and re-sell server resources as if they were your own. You can use your allocated hard drive space and bandwidth to host websites on behalf of other companies and individuals. So basically, it gives you the ability to serve as your own web hosting company. You have your own clients, under your own brand, and you have the ability to set any price you choose.
InMotion Hosting's Reseller Program handles everything on the backend: server management, hardware and software upgrades, load balancing, etc., allowing you to focus on expanding your business. With anonymous name servers our Reseller Hosting accounts are completely white label, giving you full branding capabilities.
Am I responsible for providing support to my customers?
You, the reseller, are responsible for providing support to your customers. InMotion Hosting will provide you with 24/7 U.S. based support via email, live chat, and telephone. You also have access to our Support Center of articles, tutorials, and more.
Will you transfer my Reseller Hosting account from my existing web host?
Yes, we will transfer your site for you. If you look at our Website Transfer Checklist, you will see that we just need some basic information from you before we perform the transfer for you.
We also have a guide on how to perform your own website transfer if you’re in a hurry or would like to do it yourself.
Can I determine the resources my customers receive?
Yes, you have complete control over the amount of resources that each of your customers receive. You have the ability to assign as much or as little disk space, bandwidth, domains, etc. as you like. You are only limited to the amount of resources on your reseller hosting plan.
How do I automate the management of my clients?
InMotion Hosting’s reseller hosting includes FREE WHMCS which is a comprehensive billing interface that helps you manage, automate, and invoice your customers. It gives you a detailed overview of all your accounts, whether paid, overdue, or cancelled.
I am not sure which plan to choose, can I change my plan later?
Yes, you can do this at any time. If you choose the wrong plan, do not hesitate to contact us and one of our reseller hosting specialists will be happy to help.
How will I register Domains for my customers?
All of our reseller hosting plans come with a free eNom Domain Reseller account which will allow you to register .com’s, .net’s, .org’s and all the other top-level-domains for your customers.
Do you provide nightly backups?
Yes. Just in case a client deletes something important, we perform automatic backups of your data every 24-36 hours. This ensures you will always have a copy of your latest data.
Can I have a Custom Nameserver?
As a reseller, you have the ability to use your own custom nameservers, which can help you in branding your reseller accounts. For example, instead of having them point to our default nameservers, you can have them point to:
We also have a guide on how to use your own custom nameserver.
How long does it take to get accounts setup?
Setting up new accounts is a fairly simple process. Just fill in a few details and you’re good to go. All-in-all it takes about 5 minutes.
We also have a guide on how to setup a new account in your reseller hosting account.
How do we compare to our competition?
Have a detailed look into a comparison with HostGator and SiteGround, as well as the Compare Us tab for other competitors.
Does InMotion Hosting offer SSL?
Yes, we offer a Comodo SSL for $99/year that can be purchased through your AMP login. For more information on how to buy and set up your SSL, see How to Purchase/Cancel SSL from AMP.
Where are our servers located?
We have servers on the East and West coast of the United States. Click here for more details.
What is the difference between the data centers?
Our west coast data center in Los Angeles is connected through One Wilshire, also known as the "most connected building" in the world according to Wired magazine. InMotion Hosting is also connected to four tier-1 ISP's via BGP. We also have a BGP route optimizer to ensure only the fastest routes are used for your data.
Our Herndon, Virginia data center includes two tier-1 ISP's via BGP, route optimization and a carrier-grade network core.
A more comprehensive outline of the specific system specs can be found here.
Do you offer support for my clients? Or is that my duty as a Reseller Host?
We provide YOU the Reseller Hosting client 24/7/365 customer support, as well as access to our Support Center with more than 1,000 articles and videos. It is your duty as a reseller hosting to provide your clients with support. That's a benefit though, as providing localized support is your competitive advantage as a Reseller Host.
Also see our Everything Reseller page.
I'm an international customer - how fast will my website be on your servers?
It's best to check out our File Download Test and test which center you can download our test file from faster. That will give you a better idea of our server speeds.
What happens when I outgrow my Reseller Hosting plan?
Whether you start out with the R-1000S and upgrade up the ladder to a R-3000S - we have room to grow with you. If you ever outgrow the Reseller Hosting plan that you're on, you can always move to VPS, Dedicated Servers or our Commercial Class Servers.
Uptime Guarantee? What is the server uptime guarantee?
We have a 99.9% uptime guarantee. Here at InMotion Hosting we believe in offering you not only the most reliable network possible, but also the fastest. This is why we have our exclusive Max Speed Zones, which include a choice of data centers for our Business Hosting and VPS solutions.