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I set up an FTP account with an original domain and everything worked properly. I then decided to change my primary domain and now I can't establish a connection to the FTP server via FileZilla. Despite many attempts. Any advice?
Connecting to my domain via Filezilla. Entered hostname, specify port 21, username/password, etc. into server manager. Getting "Unknown certificate" message. "Hostname does not match certificate" What do I need to do to resolve the warning?
Hi Tony! The error occurs because the security certificates on Shared Hosting plans that your Filezilla checks use the server name instead of your domain name. While the mismatch won't usually prevent you from using Filezilla if you accept/continue/ignore the warning, I know that unresolved warnings like that can be annoying.
To resolve the warning, you will need to find your server name in cPanel or AMP. Then, you'll use the server name for the hostname instead of your site's domain name. It will usually be something like biz###.inmotionhosting.com, with the numbers replaced with your site's actual server number. Hope that helps!
Status: Connecting to 22.214.171.124:21...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Customer support service by UserEcho