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Answered

email I send to gmail is going to spam

cgema 11 months ago in Email Troubleshooting 0
Email that I send to gmail users are going to their spam. Since this is often times a new client, I have no way of knowing if it is going to their spam and I'm loosing business because of it. I have contacted support many times about this issues and it still persists. I don't know what else to do.
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Answered

smtp;550 SPAM id= "xxxxxx"

Pooja123 11 months ago in Email Troubleshooting 0
When I am trying to send email continuously receiving the response as " smtp;550 SPAM id= xxxxxxxxxxxxxx ". What that it means ? could you guys plz help?
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Answered

Spammed with emails claiming my account has been hacked

The emails appear to come from my own email account, and claim the hacker has my password. They want either money or Bitcoin. I have changed my email password, and my main CPanel password, but I am still getting the emails. Does anyone know how I can block these emails?
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Answered

Problem sending email to Yahoo

10_ray 1 year ago in Email Troubleshooting 0
Email sent to @yahoo addresses are being returned to our inbox. Other domains can receive our emails just fine.
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Answered

SMTP data timeout (message abandoned)

Hi, I maintain a mail server in nocser.net network ( 42.0.28.0/22 ) and it seems I am getting "SMTP data timeout (message abandoned)" errors for all incoming emails from inmotionhosting networks, resulting in undelivered emails. How can I get help from inmotion network/email support to troubleshoot this? Sample exim logs:- 2019-02-17 15:32:07 SMTP data timeout (message abandoned) on connection from elite1202.inmotionhosting.com [173.247.253.192]:37808 F= Thanks.
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Answered

I cannot access any Webmail accounts

lbox 1 year ago in Email Troubleshooting 0
I cannot access any Webmail accounts. After trying to access all of the accounts, we were welcomed by an 404 error page for each. We recently added the Cloudflare CDN to our site. We followed the inmotion directions, but obviously, something went awry... Any help would be appreciated.
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Answered

I get a 404 error when I log into my Webmail

lbox 1 year ago in Email Troubleshooting 0
I get a 404 error when I log into my Webmail. I have tried all of the email accounts on my domain and all suffer the same error.
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Answered

Horde Shared Address Book

WebShamash 1 year ago in Email Troubleshooting 0
I have added an address to the Shared Address Book, but it is not available to other accounts.
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Answered

email whitelist not working

rick85251 1 year ago in Email Troubleshooting 0
Hello,
I notice my email filters and whitelist does not seem to work well. I consistently see emails ending up as identified as spam even though I have them set up as a whitelist and a filter to accept. Advice appreciated.
Kind Regards,
Rick
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Answered

Why does my client report so many blocked emails?

cwfeldmann 1 year ago in Email Troubleshooting 0
I have one client who forwards me blocked emails all the time. It's not a matter of wrong email either. In the details of the email it reports: host mail3.statefarm.com [205.166.218.186] SMTP error from remote mail server after RCPT TO:<••Redacted••>: 554 5.7.1 Service unavailable; Client host [70.39.234.131] blocked using ASHB2VH2LBAJDLPVLNZ7XFLPCMMA4HP.r.mail-abuse.com; Mail from 70.39.234.131 blocked using Trend Micro Email Reputation database. Please see I've gone through the process of requesting removal from the block list but I feel that this is a case of DejaVu. Any thoughts on how to prevent this?