Create email account error: No such file or directory
This error occurs when the etc folder was deleted or renamed inside your home directory of your files.
How to fix the No such file or directory error
- First, contact tech support to see if you can have your files restored from a backup.
If support does not have the files in the backups, proceed to step 2.
- Login into your cPanel.
- Go to the File Manager. Select the Home directory and click Go.
- Check for the following Necessary files for your server to function. The following are the files you need for your server.
If any of these are missing, you can just recreate them in the file manager. Once you have the etc and/or the mail folder created, your will be able to create email addresses again.
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2013-11-13 7:04 am
thanks. i recreate the etc folder, and recreate my email account but all my previous message in the inbox are empty why?
2013-11-13 8:53 am
If you made any modifications to the mail directory or had previously removed the email account in question, it will cause any email messages to be removed. I recommend requesting a restore from backups as one may be available for you.
2014-11-06 11:38 am
You guys are my new best friends!
you are right, I was missing the files, because I ditched a theme that was ticking me off. That will teach me to stay calm. I put the files back in home folder, however Im not sure if I put them in the correct place.
Thank you for this assitance. Your help is amazing I would have never found the problem by myself whew!
I'm faving this site.
2016-04-25 7:13 pm
Thanks! I have had so many issues with this. After spending three hours on it, it turns out it is a two minute fix :)
2016-05-12 5:56 pm
Thank you so much! you saved my life! only took a couple of minutes and it totally fixed the errors
2016-07-07 6:23 pm
Thanks, that really helped, I was only creating the etc folder and could not create emails. Once I created the mail folder it worked like a charm.