Email error 554
A 554 email error is sometimes thought of as a catch-all of email errors. It is generally used when there is a generic delivery failure that another email error code doesn't directly define a problem for.
Some mail servers also use a 554 error even if there is a specific error code that defines what went wrong all ready.
You should receive a bounce-back message from the server with a variation of email error 554 in the subject, and the body should contain your original message that you attempted to deliver.
Example bounce-back message
Delivery-date: Sat, 13 Oct 2012 04:40:30 -0700
Received: from mailnull by biz32.inmotionhosting.com with local (Exim 4.77)
for sender@YourDomain.com; Sat, 13 Oct 2012 04:40:30 -0700
From: Mail Delivery System <email@example.com>
Subject: Mail delivery failed: returning message to sender
Date: Sat, 13 Oct 2012 04:40:30 -0700
recipients. This is a permanent error. The following address(es) failed:
SMTP error from remote mail server after RCPT TO:<firstname.lastname@example.org>:
host mail.RemoteDomain.com [188.8.131.52]: 554 Invalid recipient
Received: from Admin by biz32.inmotionhosting.com with local (Exim 4.77)
for recipient@RemoteDomain.com; Sat, 13 Oct 2012 04:40:28 -0700
To: Recipient <email@example.com>
X-Loop: Recipient group <firstname.lastname@example.org>
From: "sender" <email@example.com>
Subject: Auto Reply: Out of Office
Date: Sat, 13 Oct 2012 04:40:28 -0700
Common variations of the 554 email error
- 554 5.7.0 Message Size Violation
- 554 5.7.1 Message blocked due to spam content in the message
- 554 5.7.1 [P4] Message blocked due to spam content in the message.
- 554 5.7.1 <firstname.lastname@example.org>: Relay access denied
- 554 5.7.9 Message not accepted for policy reasons. See http://postmaster.yahoo.com/errors/postmaster-28.html
- 554 RLY:B1
- 554 delivery error: dd This user doesn't have a ymail.com account
- 554 Denied (Mode: normal)
- 554 Invalid recipient
- 554 Malformed mail denied!
- 554 Message is not RFC compliant; missing "Date" header
- 554 Message not allowed - [PH01] Email not accepted for policy reasons. Please visit http://postmaster.yahoo.com/errors/postmaster-27.html 
- 554 Message permanently rejected
- 554 Message refused
- 554 no valid recipients, bye
- 554 rejected due to spam content
- 554 rejected due to virus
- 554 <email@example.com>: Relay access denied
- 554 Sorry, no mailbox here by that name.
- 554 Spam detected
- 554 Spam violation, the content of your e-mail contains illegal characters, re-sent after examination
- 554 Transaction Failed Spam Message not queued.554 Virus found, message permanently rejected (#5.3.0)
Resolving a 554 email error bounceback
Because errors in the 554 series don't always bounceback for a common reason, they could be either a hard or soft bounce. To better understand soft and hard bounces, and general email bounceback errors you can read why does email bounce, bounceback, or error?
In our example bounce-back error above the reason the message has failed is because an auto-reply was trying to be sent to an account that didn't exist. So the RemoteDomain.com mail server responded back with a 554 Invalid recipient error.
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2014-12-04 1:42 am
This message was created automatically by mail delivery software.A message that you sent could not be delivered to one or more of itsrecipients. This is a permanent error. The following address(es) failed: firstname.lastname@example.org SMTP error from remote mail server after initial connection: host mx01.cloudzimail.com [184.108.40.206]: 554-secure.logix.in 554 IP blacklisted in http://www.senderbase.org------ This is a copy of the message, including all the headers. ------Return-path: <email@example.com>Received: from [220.127.116.11] (port=2124 helo=ashok)by usa1.my-linuxserver.com with smtp (Exim 4.82)(envelope-from <firstname.lastname@example.org>)id 1Xw9ZS-00021C-KA; Wed, 03 Dec 2014 18:31:57 +0530Message-ID: <000b01d00ef9$5e80f6a0$3501a8c0@ashok>From: "Vivek" <email@example.com>To: "Rajeshwari" <firstname.lastname@example.org>,"'GP'" <email@example.com>References: <firstname.lastname@example.org>Subject: Re: test mailDate: Wed, 3 Dec 2014 18:32:16 +0530MIME-Version: 1.0Content-Type: multipart/mixed;boundary="----=_NextPart_000_0007_01D00F27.770F3190"X-Priority: 3X-MSMail-Priority: NormalX-Mailer: Microsoft Outlook Express 6.00.2900.2180X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180This is a multi-part message in MIME format.------=_NextPart_000_0007_01D00F27.770F3190Content-Type: multipart/alternative;boundary="----=_NextPart_001_0008_01D00F27.770F3190"------=_NextPart_001_0008_01D00F27.770F3190Content-Type: text/plain;charset="iso-8859-1"Content-Transfer-Encoding: quoted-printableThanx & RegardsVivek R BiradarGiriraj Packaging98862 91023 ----- Original Message -----=20 From: Rajeshwari=20 To: 'GP' ; 'Vivek'=20 Sent: Wednesday, December 03, 2014 6:29 PM Subject: test mail =20 =20 =20 Best Regards Rajeshwari.V Ext#137 =20
2014-12-04 11:31 am
The message you provided indicates that the IP address of the server you are sending from is in a blacklist checked by the recipient. You will want to alert your mail provider to let them know their IP is in a blacklist so they can work to get it removed. You may want to provide them with the full bounceback message you provided here.
2014-12-12 11:22 am
Could you possibly find the issue here? We've been trying all morning and other emails that are not Yahoo can get through via respondin . But the bounce back isn't stating blocked that I can see.
Sorry, we were unable to deliver your message to the following address.
Remote host said:
554 Denied [4830b845.0.508071.00-2318.907745.p01c12m117.mxlogic.net] (Mode: normal)
--- Below this line is a copy of the message.
Received: from [127.0.0.1] by nm50.bullet.mail.gq1.yahoo.com with NNFMP; 12 Dec 2014 15:02:27 -0000
Received: from [18.104.22.168] by nm50.bullet.mail.gq1.yahoo.com with NNFMP; 12 Dec 2014 14:59:27 -0000
Received: from [22.214.171.124] by tm4.bullet.mail.gq1.yahoo.com with NNFMP; 12 Dec 2014 14:59:27 -0000
Received: from [126.96.36.199] by tm13.bullet.mail.bf1.yahoo.com with NNFMP; 12 Dec 2014 14:59:27 -0000
Received: from [127.0.0.1] by omp1052.mail.bf1.yahoo.com with NNFMP; 12 Dec 2014 14:59:27 -0000
Received: (qmail 77117 invoked by uid 60001); 12 Dec 2014 14:59:27 -0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s1024; t=1418396367; bh=e4ZWpsgtCvRgSPnORIBtMaqHqrZy+IsoHVfyA1ZSKuA=; h=Message-ID:Date:From:Subject:To:In-Reply-To:MIME-Version:Content-Type; b=vD0bf86u/jGHBkxgtRlEFScNFY79DYXxFRCyeSndK6FLB4GzfSYt5UcYru6YVGuE0GVf55S9JCsE/ah0mgu/g81QGG1EUUnaAKNs9AyfnyJ0mnojFwXjsBZbwbJ03fk2te6+JU2IPiqXPpPwtAupqiA+LEgvLYyn4NTraxGlbEw=
Received: from [188.8.131.52] by web141603.mail.bf1.yahoo.com via HTTP; Fri, 12 Dec 2014 06:59:27 PST
X-Mailer: YahooMailAndroidMobile/4.7.2 YahooMailWebService/0.8.203.740
Date: Fri, 12 Dec 2014 06:59:27 -0800
From: Jennifer Nicol <email@example.com>
Subject: Re: test
To: Joseph Bartolotta <firstname.lastname@example.org>
Content-Type: multipart/alternative; boundary="-221842591-1898802818-1418396367=:67956"
Content-Type: text/plain; charset=us-ascii
Sent from Yahoo Mail on Android
Content-Type: text/html; charset=us-ascii
<table cellspacing="0" cellpadding="0" border="0"><tr><td valign="top"><p dir="ltr"><font size ="2"><font size ="2">Trying</font></font><font size ="2"><font size ="2"> </font></font><u><font size ="2"><font size ="2">again</font></font></u></p>
<p dir="ltr"><font size ="2"><font size ="2"><a href="https://overview.mail.yahoo.com/mobile/?.src=Android">Sent from Yahoo Mail on Android</a></font></font></p>
<table cellspacing="0" cellpadding="0" border="0"> <tbody> <tr> <td valign="top"> <div style="font-family:Roboto, sans-serif;color:#7e7d80;">From:"Joseph Bartolotta" <email@example.com><br/>Date:Fri, Dec 12, 2014 at 9:57 AM<br/>Subject:test <br/><br/></div>
<p class="MsoNormal">Try again</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thank You,</p>
<p class="MsoNormal">Joe Bartolotta</p>
<p class="MsoNormal">Artisan Design</p>
<p class="MsoNormal"> </p>
</td> </tr> </tbody> </table></td></tr></table>
2014-12-12 11:27 am
While Yahoo has not provided a specific reasoning as to why the email is blocked, it could potentially be due to a blacklist. If sent from an InMotion Hosting server, I recommend sending the bounceback within a ticket to technical support for further investigation.
2015-06-30 7:39 am
SMTP error from remote mail server after initial connection:
host mx1.ksk.co.in [184.108.40.206]: 554-mx1.ksk.co.in
554 Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means.
------ This is a copy of the message, including all the headers. ------
Received: from [220.127.116.11] (port=2432 helo=MAILSERVER)
by iduna.lunarpages.com with esmtpa (Exim 4.80)
for firstname.lastname@example.org; Tue, 30 Jun 2015 03:25:45 -0700
Received: from EXCISE ([192.168.2.203]) by MAILSERVER (602LAN SUITE 2004) id 3f3014ca for email@example.com; Tue, 30 Jun 2015 15:54:46 +0530
From: "excise" <firstname.lastname@example.org>
To: "'ganesan_n'" <email@example.com>
Subject: RE: Expected Power Consumption - June 2015
Date: Tue, 30 Jun 2015 15:30:13 +0530
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157
This is a multi-part message in MIME format.
anybody help me how to remove the spam
2015-07-01 12:54 am
It seems that you may currently be spoofed by another server. Please follow the guide on how to fight spam and prevent spoofing. If you are indeed sending an email to firstname.lastname@example.org then you will need to contact our support department so we may resolve the issue on the server.
2015-07-28 5:33 pm
mails are not reached to yahoo id so please help for this.
Please find the below detail of the bounce back
This is the mail system at host mail.nlayerz.com.I'm sorry to have to inform you that your message could notbe delivered to one or more recipients. It's attached below.For further assistance, please send mail to postmaster.If you do so, please include this problem report. You candelete your own text from the attached returned message. The mail system<email@example.com>: host mx3.hotmail.com[18.104.22.168] said: 550 SC-002 (SNT004-MC4F15) Unfortunately, messages from 22.214.171.124 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL FROM command)
2015-07-28 10:58 pm
This states that the email was not able to be sent to an outlook account. It may be refusing email from your mail server due to spam complaints. However please make sure you are using DKIM/SPF as they can help prevent these emails to fail. I would also suggest contacting your host to see if they can do anything on their end.
2015-09-14 3:56 pm
here is my err:Hi. This is the qmail-send program at yahoo.com.I'm afraid I wasn't able to deliver your message to the following addresses.This is a permanent error; I've given up. Sorry it didn't work out.126.96.36.199 failed after I sent the message. Remote host said: 550 permanent failure for one or more recipients
2015-09-14 4:16 pm
The error you are receiving says that you are using a banned file attachment. This means your attachment is of a file type that they do not allow on that server.
2015-12-31 4:58 am
When trying to deliver your message, the mail server at host encountered problems with the following addresses:
Open (188.8.131.52) Error 1sec (554 IP blacklisted in http://www.senderbase.org 554-bkc3.logix.in) Open (184.108.40.206) Error 1sec (554 IP blacklisted in http://www.senderbase.org 554-bkc3.logix.in)
For a more detailed explanation see http://netwinsite.com/surgemail/deliver_failed.htm
2015-12-31 12:04 pm
We will need to see the full bounceback message including all headers to analyze the issue further. I suggest contacting your mail host for further troubleshooting.
You could also try pasting the full bounce in our Bounce Back Parser tool:
2016-01-06 11:33 am
Your error is pretty straight forward. Yahoo responded saying the user firstname.lastname@example.org does not exist. You need to check to be sure that the email address is correct. There's nothing more to do to solve this error.
2016-01-14 2:46 pm
Got bounced back email sent to a client I have emailed for years with no problem. what's the problem now?
<<This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of itsrecipients. This is a permanent error. The following address(es) failed: email@example.com host acemetal.com.inbound10.mxlogic.net [220.127.116.11] SMTP error from remote mail server after end of data: 554 Denied [4bae7965.0.1074450.00-2325.2135769.s12p02m014.mxlogic.net] (Mode: normal)------ This is a copy of the message, including all the headers. ------Return-path: <firstname.lastname@example.org>Received: from [18.104.22.168] (port=55691 helo=76-14-91-15.sf-cable.astound.net)by biz130.inmotionhosting.com with esmtpa (Exim 4.85)(envelope-from <email@example.com>)id 1aJml6-0043Gu-VRfor firstname.lastname@example.org; Thu, 14 Jan 2016 10:36:36 -0800From: Denise Corcoran <email@example.com>Content-Type: multipart/alternative; boundary="Apple-Mail=_59C75D22-D826-4D22-8690-47669F5D46F5"Message-Id: <15B64794-964C-4287-B431-8DF01DA92936@empoweredbusiness.com>Mime-Version: 1.0 (Mac OS X Mail 6.6 \(1510\))Subject: Re: Thank you! & Happy New Year!Date: Thu, 14 Jan 2016 10:36:33 -0800References: <897BC0AB-70FB-46C1-AEE9-E6C452BA4BF6@empoweredbusiness.com> <78C88105682C6E42B1924FB895129F0601037683@UC2-EXMBX16-N1.UC2.Chicago.Hostway>To: Deb Benning <firstname.lastname@example.org>In-Reply-To: <78C88105682C6E42B1924FB895129F0601037683@UC2-EXMBX16-N1.UC2.Chicago.Hostway>X-Mailer: Apple Mail (2.1510)X-OutGoing-Spam-Status: No, score=-2.9>>
2016-01-15 12:34 pm
This means your email is being delivered successfully to the recipient server, but it is being denied with a "554 Denied" error.
This could be a possible Greylisting. Typical messages due to greylisting will usually refer to an email message being "deferred." Greylisting is a methodology utilized by some mail servers to deter spam. If you send a message to a server that uses greylisting and you are not on that server's whitelist the receiving server will "temporarily reject" that message and will often return a message that is formatted very similar to a bounce back but will list the error as temporary instead of permanent. The sending server will attempt to resend the message at a later time, but the recipient will experience a delay in receiving the message. The best way to avoid greylisting is to ask anyone who uses greylisting on their server to add you to their whitelist so they can receive messages from you without delay.
2016-01-17 6:06 pm
Thanks so much for taking the time to educating me about my 554 error message.
Can you help me understand in that very long, greek-sounding error message what told you it was a possible grey listing issue?
or in general, how to distinguish an email with 554 error message was received on other end vs when completely denied?
2016-01-18 11:34 am
John-Paul was giving an educated guess on the greylisting. 554-Denied are pretty general in that they do not give a lot of information like the other 554s may. While John-Paul may be correct, I believe that this email was denied for an unknown reason. Unfortunately, the only way to be sure of the reason would be for someone on the receiving end to take a look and then tell you what their server log says.
2016-01-18 11:48 am
Thank you for contacting us. In addition to what Scott has stated.
Specifically, the following lines provided the information:
SMTP error from remote mail server after end of data: 554 Denied
Here is a breakdown:
"SMTP error from remote mail server after end of data" - This means the error is coming from the "remote mail server" meaning the recipient server. The "end of data" indicates it completed sending the mail data to that server.
554 Denied: This error is coming from the recipient server, meaning the server you are sending to. Since error messages can be customized on each server, they would have to look on their server to get specific clues into what exactly triggered the error message.
I suspect a greylisting, but it could also be blocked for other things such as suspicion of being spam. You may want to check the content of the email and ensure it does not contain too many spam words.
2016-01-19 4:04 pm
We are getting this error when trying to send. Any hints? GoDaddy claims we are not on thier blacklist, but everything I'm seeing would lead me to believe we are. Any hints?
An error occurred while sending mail: The mail server sent an incorrect greeting: p3plsmtpa09-08.prod.phx3.secureserver.net ESMTP No Relay Access Allowed From 22.214.171.124.
2016-01-19 7:26 pm
You may check to see if you are only getting this message from attempting to send to one recipient or to many. If it is just one then it is likely an error on their end. Judging from similar errors I have seen they sometimes resolve themselves.