I forgot / How to reset Moodle 2.3 username or password

The previous article in the Getting Started with Moodle course on how to log in to Moodle explained the login process. If you forgot the username and/or password for the Moodle administrator login, Moodle has a built in Forgotten your username or password? feature. This allows the administrator to obtain the username and password for the site.

Reseting the Moodle username or password

  1. moodle-forgot-password-username-admin-user

    Visit the Moodle login page.

  2. moodle-forgot-username-password-link

    Click the Forgotten your username or password? link on the Moodle login page.

  3. moodle-forgot-username-password-search-by-email

    On this page, the username or the email address can be used to recover the login information that is needed. In this case, the Search by email address will be used. Enter the email for the Moodle admin and click “Search”.

  4. moodle-forgot-username-password-continue

    Next will be a Confirmation page. Click Continue.

  5. moodle-forgot-username-password-confirm-email

    Next there will be an email sent called Change Password Confirmation. The email will look like the following Screen shot. There will be a link that resets the password for the login. Click the link.

  6. moodle-forgot-username-password-confirm-email

    Next there will be a page that says “Thank you for Confirming the change of Password”. Click Continue.

  7. moodle-forgot-username-password-continue

    Finally, an email called Changed Password will be sent with the Login information needed for logging into Moodle.

The next article will outline how to change the username and/or password for your Moodle Login.

Alyssa Kordek Content Writer I

Alyssa started working for InMotion Hosting in 2015 as a member of the Technical Support team. Before being promoted to Technical Writer, Alyssa developed expertise in the fields of server hardware, Linux operating systems, cPanel, and WordPress. She now works to produce quality technical content featuring cutting-edge topics such as machine learning, data center infrastructure, and graphics card technology.

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