Thoughts on “How to Log into BoldGrid

  • I have tried setting up BoldGrid but I get “Error 404 File Not Found” when I follow the link.  This would be for expertfamilytravel.com (working offline/temporary site).

     

    • I do not see a 404 error when going to that link, however, a 404 error means that the file path you are looking for does not exist on the server you are looking at. I would ensure you have the domain pointed to the right server and that your .htaccess file is correct as some URLs in BoldGrid/WordPress will not work if the .htaccess is invalid.

  • I’m having trouble logging into BoldGrid. I receive a message saying “this site cant be reached”

    I appreciate your help!

    • Try checking with the domain registrar to make sure the domain is properly pointed to the name servers where you are hosting your BoldGrid website.

  • I get the following error, please help

    404: Page not found This error is generated when there was no web page with the name you specified at website.

    • I recommend checking with your domain registrar to make sure the domain is properly pointed to the server/name servers where you are hosting the BoldGrid/WordPress website.

  • I am unable to login to BoldGrid.  It seems to recognize my email address as the Username but not the password.  It pre-installed so I do not know what password would be assoiciated with WordPress.  The password I use for AMP does not work.  I tried the forgot password function and nothing arrives in my inbox.

  • I follow the instructions on how to login to boldgrid and i get this error

    why is this happening?

     

    404: Page not found 
    This error is generated when there was no web page with the name you specified at the web site.

    Troubleshooting suggestions:

    Ensure the page you are linking to exists in the correct folder.

    Check your file name for case sensitivity . Index.htm is not the same as index.htm!

    Temporarily disable any rewrite rules by renaming your .htaccess file if it exists.

    • It sounds as if BoldGrid did not install properly. Whats your domain name and we’d be happy to look into it further for you.

  • Hi John-Paul,

    Thanks for the information about the .htaccess file.  My main page works correctly with it renamed, or with its original name. 

    I don’t see any files or folders corresponding to the BoldGrid test area though, so my gut feel is that the installation tool didn’t complete correctly.  What I might try next is moving my main page into a sub-account, then setup the Bold-Grid area as the main account and see if that works.

    Lorry

  • I already have a website on the domain and would like to keep it running while I try creating a site with BoldGrid.  To do this, I used the BoldGrid testing option which is supposed to operate in a sub-domain on the site.

    The installation looked like it went ok, but when I try to login using mydomain.org/wp-admin I get a 404 not found error.  I’m not sure if the installation failed or if the login is not working.

     

    Thanks

    Lorry

     

    • I recommend testing your .htaccess file, since it handles rewrites and redirects. This is easily tested by renaming your current htaccess file. Often, during troubleshooting, I’ll simply rename the .htaccess to .htaccess.old and now I’ll reload the website. If the site loads I then know the issue resides in my configuration of the .htaccess file. If it does not fix the issue I was having, I’ll rename the htaccess by removing the .old I added to the end. That way, it won’t affect my website after I resolve the issue.

      Thank you,
      John-Paul

  • My web browser says that the log in is not secure and suggests that I do not log in this way. How do I secure the connection so that my log in info is not vulnerable?

    • You would need to have an SSL certificate associated with your site. SSL is used to encrypt connections between the server and the client (your computer attaching to the server). Check out this article for more detail.

      If you have any further questions, please let us know.

      Kindest regards,
      Arnel C.

  • Please fix the following problem so I can login securely to BoldGrid and update my website.  My security software is indicating that the   /wp-admin  BoldGrid login is not secure evenn though boldgrid has https:    I ran your URL through  whynopadlock.com  and it took awahile for results  last line of results read:

     dev.boldgrid.com is an invalid URL/domain

    Please fix this so I can securely log in to update my website. 

    Thank you.

  • How about a simple “old school” flow chart to show how to get into BoldGrid.  I have found several different posts but after trying each I still am not able to get to where I can actually start designing a website!  The online videos (one that proposes to represent InMotion) shows things that are not actually on InMotion at the present.

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