Mac Mail – Cannot Send Message Using the server

Email Client: Mac Mail
Error Message: Cannot send message using the SMTP server

mac-ssl-error

Solution: You will need to update the SMTP server settings – most likely you’re dealing with a port 25 blocking issue. If you are using a SSL on your site you can use the SSL port 465. Make sure the box to use SSL is checked. If not, you can use port 587 and leave the box unchecked.

The correct ports are below:

Non-SSL outgoing SMTP: 587

SSL enabled outgoing SMTP: 465

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Carrie Smaha
Carrie Smaha Senior Manager Marketing Operations

Carrie Smaha is a Senior Marketing Operations leader with over 20 years of experience in digital strategy, web development, and IT project management. She specializes in go-to-market programs and SaaS solutions for WordPress and VPS Hosting, working closely with technical teams and customers to deliver high-performance, scalable platforms. At InMotion Hosting, she drives product marketing initiatives that blend strategic insight with technical depth.

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