How to resolve database connection errors affecting some customers

Our System Administration team is aware that some customers are experiencing error messages related to database connectivity due to MySQL databases requiring repair. While our systems administrators are diligently working to repair any corrupted databases, there are some steps you can take to quickly repair your database on your own for faster resolution.

How do I know if I am having database issues due to this?

The majority of customers with large databases on the affected servers may be experiencing database connection errors. If you are receiving a database connection error within your website, you may have been affected.

How do I resolve the issue?

The issue may be resolved using a simple database check and repair within cPanel. To complete this, you may review the steps in the following article:

How to Check and Repair a Database

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