Information for customers experiencing 500 errors Jeff MatsonUpdated on August 16, 2021 1 Minute Read Due to recent upgrades on some of our shared servers, some customers may be experiencing 500 errors on their sites. We are working to resolve these issues across all accounts, however, you may need to apply a new fix temporarily. To resolve the issue, please use the cPanel File Manager to edit your .htaccess file located in your home folder to include the following: Within the cPanel File Manager, be sure that you have the “show hidden files” checkbox enabled as your .htaccess file will not be seen otherwise. # Use PHP 5.3 as default AddHandler application/x-httpd-php53 .php These lines will cause your account to use PHP 5.3 instead of the server default which is PHP 5.4. If you have any issues with this, feel free to leave a comment here on this article or to reach out to Technical Support in which we will be happy to further assist you. Share this Article Related Articles How to Fix the Insecure SSL Error due to SHA-1 Deprecation MySQL Error 1064: You Have an Error in Your SQL Syntax MySQL Error 1044 Access Denied Troubleshooting: Fixing the “localhost Refused to Connect” Error HTTP Error Codes: What They Mean and How to Fix Them How to Fix the 504 Gateway Timeout Error 500 Internal Server Error How to Fix the “550 No Such User Here” Email Error Email Error – Mailbox Quota Exceeded Resolving DNS_PROBE_FINISHED_NXDOMAIN Errors
