InMotion Hosting Support Center

In this tutorial:

In SpamAssasin you have the ability to Blacklist (block), and Whitelist (allow) email address. In this guide we will show you how to Whitelist/Blacklist email address in SpamAssassin, which is included in cPanel.

Whitelist an Email Address:

  1. Login to cPanel.
  2. Click the Spam Assassin button in the Mail section.
    accessing SpamAssassin
  3. On the SpamAssassin settings page, click the Configure SpamAssassin button.
  4. Next to the whitelist_from option, enter the email address you want to Allow, then click the Save button.
    white listing email address

    You will then see a message stating "Your settings have been saved!"

Blacklist an Email Address:

  1. Login to cPanel.
  2. Click the Spam Assassin button in the Mail section.
  3. On the SpamAssassin settings page, click the Configure SpamAssassin button.
  4. Next to the blacklist_from option, enter the email address you want to Block, then click the Save button. You will then see a message stating "Your settings have been saved!"

Congratulations, now you know how to Blacklist and Whitelist email addresses using SpamAssassin!

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Related Questions

Here are a few questions related to this article that our customers have asked:
Why Are We Limited to Five Entries on Spam Assassin White List
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n/a Points
2015-10-23 12:57 am

HI 

I have a question

When we add a DNS blacklist to the spamassassin like zen.spamhaus.org. Does it stores all the blacklisted domains locaaly onto the databade 

or

does it goes to online every time it receives an email and check! which will be slower.

If someone can answer this, i will really appreciate him/her

Staff
8,135 Points
2015-10-23 9:11 am
Hello Sukhpal,

Unfortunately it does not work like that. If you add zen.spamhaus.org to your Spam Assassin blacklist then no one could email you from email@zen.spamhaus.org. If you wanted to use zen.spamhaus.org as a RBL you would need root access to WHM to make that change.

Best Regards,
TJ Edens
n/a Points
2015-10-24 2:09 am

Hello Guys,

 

when i try to block an email from spam assasin i get this error;

 

Apache SpamAssassin™ Configuration

You can not call this page directly.

 

Help pliz

Staff
33,905 Points
2015-10-26 9:05 am
Hello Emma,

Are you trying to add an email address to the blacklist like it says above?

Kindest Regards,
Scott M

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