Locked Out of AMP? Here’s How to Reset Your Password

If you forgot your Account Management Panel (AMP) password, you can reset it in a few steps using the email address on file. No support ticket required — unless that email address is no longer accessible.

What is the Account Management Panel (AMP)?

AMP is your central dashboard for managing everything tied to your InMotion Hosting account: billing, subscriptions, domain registrations, and account contact information. It is separate from cPanel, your hosting control panel, and from WordPress admin. Each has its own login credentials.

If you have forgotten your AMP password specifically, this article covers how to recover access.

How Do I Reset My AMP Password?

Follow these steps to reset your password through the self-service recovery form:

1. Open your browser and go to: https://secure1.inmotionhosting.com/index/forgot
2. Enter the email address associated with your InMotion Hosting account and click Submit.
3. Check your inbox for an email with the subject line containing password reset instructions. Check your spam folder if it does not arrive within a few minutes.
4. Open the email and click the Reset Password button.
5. Before entering anything, confirm that the page URL contains secure1.inmotionhosting.com. This verifies you are on InMotion’s secure portal and not a phishing page.
6. Enter your new password and click Log In to complete the reset.

Once you are logged in, save your new password in a password manager. Tools like Bitwarden or 1Password store credentials securely and generate strong passwords, which reduces the risk of account compromise from reused or weak passwords.

What If My Email Address Does Not Work?

If the email address on your account is outdated or no longer accessible, the self-service form cannot reach you. In that case, contact InMotion Hosting technical support directly. A support agent can verify your identity and update the email address on file before issuing a reset.

Still Having Trouble Logging In?

If you complete the reset but still cannot log in, double-check that:

• You are using the email address tied to your InMotion account, not a personal or alternate address
• Your browser is not autofilling an old saved password
• Caps Lock is not on when entering the new password

If none of those resolve it, reach out to InMotion Hosting 24/7 support. Account access issues are handled quickly and do not require a ticket queue.