Before you can login to your server, you need to ensure the following prerequisites are met:

  1. Your account has ssh access.
  2. Your IP address has been added to the firewall.
  3. You have a SSH client.

In this tutorial, we're going to be using PuTTY to connect to our server via SSH. If you don't already have an SSH client, we recommend that you download PuTTY.

Before we open PuTTY, you'll need the following settings:

Note! Your hostname and username can be found in the Technical Details of your AMP home page.

Host Name: As your hostname, you can use either your server's ip address, your domain, or your server name (as in
Username: Use your cPanel username.
Password: Use your cPanel password.

How to connect using PuTTY

In this tutorial, I am using as the host name, "brad" as the cPanel username, and the ******** as the password.

  1. Open Putty.
  2. open-putty-and-enter-your-hostname-then-click-openEnter your hostname.
  3. Click "Open".

    Can't connect? Getting an error message Network Error: Connection timed out? Be sure to add your ip address to the firewall.

  4. click-yes-to-the-putty-security-alertIf you get a "PuTTY Security Alert", click yes to continue (If you read the message, this is your server so you should trust it).
  5. putty-login-as-prompt-is-asking-for-your-usernameYou will see "Login As". Please enter your username and then hit Enter.
  6. enter-your-password-into-puttyYou will then see's password:. Enter your password and hit enter. For security reasons, PuTTY will not show anything when you type your password, this is normal.
  7. When you have successfully logged in, you'll see [~]#.

    Note! If you get an error stating Shell Access is Not Enabled on your server, you will need to contact tech support to have our higher level of support enable the shell access. If you can access your WHM, you can enable SSH through your WHM.

Congratulations, you have now successfully logged into your server via SSH!

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