Many customers have their own developer (or designer) and wish to give them access so their site can be created and edited. If a site needs databases, this usually requires cPanel (Control Panel) access so that databases and database users can be created and modified as needed.

If you need to email your developer information on how to transfer your site, please review our article: Helping your designer transfer your website.

Give your developer the right access:

By default, your cPanel password is the same password as your Account Managment Panel (AMP) password. The concern here is that someone could potentially log into your AMP account as well. Most customers will want to give their developer access to their cPanel without giving them access to AMP. This way, you still control your account with us while allowing your developer the access they need to build your site.

The best way to do this is to change your cPanel password and give them the cPanel username and new cPanel password. This way, they can log into cPanel, but will not have access to AMP.

To remove access at anytime

1. Reset your cPanel password
2. Review your FTP accounts area in cPanel and either change the password for any FTP accounts or delete the accounts.
3. Log into your cPanel and check the email address in your cPanel contact information, change if needed.
4. If an email address was created in cPanel for your developer, you can either delete the email address or if you want to keep the email account up, change the email account password in cPanel .
5. If you added your developer as a second point of contact in AMP, update your contact information in AMP.