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There are many different features found in Web Host Manager (WHM) that are useful in maintaining your dedicated server. However, not all of them are available to the default user you were given when you signed up. Determining what requires root access can be complicated. We take the guesswork out of that with the chart below. It lists the features found in the WHM and whether or not you need root access to use it. The list order follows the default listing of categories found in the left hand menu of the WHM. Keep in mind, if you're not logged in as root, you will not see all the options below.

NOTE: Root access is included (at no extra charge) with our Dedicated Server, VPS, and Reseller VPS Hosting plans.

Category Feature Requires Root Access
Server Configuration

Basic cPanel & WHM Setup

Change Root Password Yes

Configure cPanel CronJobs Yes

Initial Quota Setup Yes

Server Time Yes

Statistics Software Configuration Yes

Tweak Settings Yes

Update Preferences Yes


Grant cPanel Support Access Yes

Legacy Configure Customer Contact

Support Center Yes

Networking Setup

Change Hostname Yes

Resolver Configuration Yes

Security Center

Apache mod_userdir Tweak Yes

Compiler Access Yes

Configure Security Policies Yes

cPHulk Brute Force Protection Yes

Host Access Control Yes

Manage External Authentications

Manage root's SSH Keys Yes

Manage Wheel Group Users Yes

ModSecurity Configuration Yes

ModSecurity Tools Yes

ModSecurity Vendors Yes

Password Strength Configuration Yes

PHP open_basedir Tweak Yes

Security Advisor Yes

Security Questions Yes

Shell Fork Bomb Protection Yes

SMTP Restrictions Yes

SSH Password Authentication Tweak Yes

Traceroute Enable/Disable Yes

Two-Factor Authentication

Server Contacts

Contact Manager Yes

Edit System Mail Preferences Yes


Change Ownership of an Account Yes

Change Ownership of Multiple Accounts Yes

Edit Reseller Nameservers and Privileges Yes

Email all Resellers Yes

Manage Reseller's IP Delegation Yes

Manage Reseller's Shared IP Yes

Reseller Center Yes

Reset Resellers Yes

Show Reseller Accounts Yes

View Reseller Usage and Manage Account Status Yes

Service Configuration

Apache Configuration Yes

Bandmin Password Yes

Configure PHP and sUEXEC Yes

cPanel Log Rotation Configuration Yes

cPanel Web Disk Configuration Yes

cPanel Web Services Configuration Yes

Exim Configuration Manager Yes

FTP Server Configuration Yes

FTP Server Selection Yes

Mailserver Configuration Yes

Mailserver Selection Yes

Manage Service SSL Certificates Yes

Nameserver Selection Yes

PHP Configuration Editor Yes

Service Manager Yes


Configure Application Locales

Copy a Locale

Delete a Locale

Edit a Locale

Locale XML Download

Locale XML Upload

View Available Locales


Backup Configuration Yes

Backup Restoration Yes

Backup User Selection Yes

Configuration File Rollback Yes

Legacy Backup Configuration Yes

Legacy Restore Backups Yes

Legacy Restore Multiple Backups Yes

Restore a Full Backup/cpmove file Yes


Configuration Center Yes

DNS Cluster Yes

Remote Access Key

System Reboot

Forceful Server Reboot Yes

Graceful Server Reboot Yes

Server Status

Apache Status Yes

Daily Process Log Yes

Server Information

Server Status

Account Information

List Accounts

List Parked Domains Yes

List Subdomains

List Suspended Accounts

Search Accounts

Show Accounts Over Quota

View Bandwidth Usage

Account Functions

Change Site's IP Address Yes

Create a New Account

Email All Users Yes

Force Password Change

Limit Bandwidth Usage

Manage Account Suspension

Manage Demo Mode

Manage Shell Access Yes

Modify an Account

Modify Suspended Account Page

Password Modification

Quota Modification

Raw Apache Log Download Yes

Raw FTP Log Download Yes

Rearrange an Account

Reset Account Bandwidth Limit Yes

Show Active and Inactive Accounts Yes

Skeleton Directory

Terminate an Account

Unsuspend Bandwidth Exceeders Yes

Upgrade/Downgrade an Account

Web Template Editor

Multi Account Functions

Change Multiple Sites' IP Addresses Yes

Modify/Upgrade Multiple Accounts

Terminate Multiple Accounts


Convert Addon Domain to Account

Copy an Account From Another Server Yes

Copy and Account From Another Server With an Account Password Yes

Copy Multiple Accounts/Packages From Another Server Yes

Review Transfers and Restores Yes

Transfer Tool Yes


Change WHM Theme

Theme Manager Yes


Add a Package

Edit a Package

Delete a Package

Feature Manager

DNS Functions

Add a DNS Zone

Add an Entry for Your Hostname Yes

Delete a DNS Zone Yes

Edit a DNS Zone Yes

Edit MX Entry

Edit Zone Templates

NS Record Report Yes

Park a Domain Yes

Perform a DNS Cleanup Yes

Reset a DNS Zone Yes

Set Zone Time To Live (TTL) Yes

Setup/Edit Domain Forwarding Yes

Synchronize DNS Records Yes

SQL Services

Additional MySQL Access Hosts Yes

Change MySQL User Password Yes

Database Map Tool Yes

Manage Database Users Yes

Manage Databases Yes

Manage MySQL Profiles Yes

MySQL Root Password Yes

phpMyAdmin Yes

Repair a MySQL Database Yes

Show MySQL Processes Yes

IP Functions

Add a New IP Address Yes

Assign IPv6 Address Yes

Change a Site's Address Yes

Configure Remote Service IPs Yes

IP Migration Wizard Yes

IPv6 Ranges Yes

Rebuild the IP Address Pool Yes

Show IP Address Usage Yes

Show or Delete Current IP Addresses Yes

Show/Edit Reserved IPs Yes


EasyApache 3 Yes

EasyApache 4 Yes

Install a Perl Module Yes

Install an RPM Yes

Module Installers Yes

MySQL/MariaDB Upgrade Yes

Rebuild RPM Database Yes

System Update Yes

Update Server Software Yes


Greylisting Yes

Mail Delivery Reports

Mail Queue Manager Yes

Mail Troubleshooter

Repair Mailbox Permissions Yes

Spamd Startup Configuration Yes

View Mail Statistics Summary Yes

View Relayers Yes

View Sent Summary Yes

System Health

Background Process Killer Yes

Process Manager Yes

Show Current Disk Usage Yes

Show Current Running Processes Yes



Change Log

Install cPAddons Site Software Yes

Manage cPAddons Site Software Yes

Manage Plugins Yes

Modify cPanel & WHM News

Reset a Mailman Password Yes

Synchronize FTP Passwords

Upgrade to Latest Version Yes

x3 Branding


Generate an SSL Certificate and Signing Request

Install an SSL Certificate on a Domain

Manage SSL Hosts

Purchase and Install an SSL Certificate Yes

SSL Storage Manager


Market Provider Manager

Restart Services


FTP Server (ProFTPd/PureFTPd)

HTTP Server (Apache)

IMAP Server

Mail Server (Exim)

Mailing List Manager (Mailman)

SQL Server (MySQL)

SSH Server (OpenSSH)


x3 Plugin File Generator Yes

Apps Manage by AppConfig Yes

cPanel Development Forum

cPanel Plugin File Generator Yes

Manage Hooks Yes

Software Development Kit


Add IP to Firewall

Google Apps Wizard Yes

Softaculous - Instant Installs

At this point, you should understand what functions within WHM require root access. If you need root access, please review our article on how to request root access.

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