Train Spam Experts – Email Not Spam Updated on May 13, 2024 by InMotion Hosting Contributor 1 Minutes, 4 Seconds to Read In this article: Learn how to Train Spam Experts for Emails Not Spam Occasionally, you may be anticipating emails that should not be classified as spam. Spam Experts can be trained so that it does not filter those emails. The process requires that you have a copy of the email saved as either a .eml or .msg file format. This tutorial will walk you through the steps to use the Train not spam option within Spam Experts. Looking for an affordable solution for your first website? Check out InMotion’s Linux Shared Hosting plans for secure, high performance servers that grow as your business grows. Train Email as Not Spam Log into your SpamExperts account dashboard. Click on the Train not spam under the General section of the Spam Experts menu (displayed in the left column). Click on the browse field to select the email that you’re going to use to train Spam Experts. Click on the Upload button. After the file is uploaded you should get a green confirmation message saying it was successfully uploaded. At this point, Spam Experts will have been trained to recognize your spam email as not spam. Click on this link to learn about the Spam Experts Quarantine Tool. For the opposite problem, see our guide on training email as spam. Share this Article InMotion Hosting Contributor Content Writer InMotion Hosting contributors are highly knowledgeable individuals who create relevant content on new trends and troubleshooting techniques to help you achieve your online goals! More Articles by InMotion Hosting Related Articles How to Log into Spam Experts How to Setup Your SpamExperts MX Records Spam Experts – Train Email as Spam How to use the Spam Experts Spam Quarantine Tool How to Create a Shortcut to the Spam Experts Login Train Spam Experts – Email Not Spam How to set an Email Size Limit in SpamExperts How to set Email Attachment Restrictions in SpamExperts How to Whitelist or Blacklist in SpamExperts How to Add an Email User in SpamExperts
this article is incomplete as it does not address what information is needed in the uploaded eml file. We have gotten an error stating that the eml file does not have the information needed for training. And we have actually saved the eml file from messages pulled from the inmotion webmail page
Thanks for letting us know, Sandy! We’re always trying to keep our articles up to date. I’ve informed the team and we’ll be taking a look at this one and updating it accordingly.