How to Setup your SpamExperts MX records

In this guide we will show you how to set your MX records for SpamExperts. This will allow you to protect your email from being inundated by spam messages. We will also show you how to access the SpamPanel in cPanel, and disable (or bypass) the spam filter if you do not want to use it.

Note: You’ll need to contact our live support to enable SpamExperts before continuing below. However, the below is only needed for inbound emails. Outbound emails already use the below by default.

What MX Records do I use?

The following are the correct MX Records to use for SpamExperts filtering service. Keep in mind Shared/Business, and Reseller accounts have different MX settings.

Business/Shared Accounts:

  • mx1.inmotionhosting.com (10)
  • mx2.inmotionhosting.com (20)

Reseller Accounts

  • mx1.servconfig.com (10)
  • mx2.servconfig.com (20)

How to Set your MX Records in cPanel

  1. Log into your cPanel.
  2. Click the MX Entry button.
    spamexperts mx entry

  3. If you have multiple domains, select the one you want to modify from the drop-down menu. If you do not have multiple domains, skip to the next step.
    spamexperts select domain

  4. Ensure the Local Mail Exchanger option in the Email Routing section is checked. Click the Change button if necessary.
    spamexperts local mail

  5. Under Add New Record enter 10 in the Priority section, and mx1.inmotionhosting.com in the Destination section (or “mx1.servconfig.com” if you are a Reseller). Then, click the Add New Record button.
    spamexperts add new record

  6. Under Add New Record enter 20 in the Priority section, and mx2.inmotionhosting.com in the Destination section (or “mx2.servconfig.com” if you are a Reseller). Then, click the Add New Record button.
    spamexperts add new record2

  7. You can then delete any other MX Records you see listed, by clicking the Remove link next to it.
    spamexperts remove

How to Disable SpamExperts in cPanel

If you do not want to use this service, you can disable the SpamExperts filter by pointing your MX records elsewhere. For example, you can point them to example.com, or mail.example.com. This will allow you to continue hosting your mail on our server, but bypass the SpamExperts filter. Be sure to set your Email Routing to Local.

JB
John-Paul Briones Content Writer II

John-Paul is an Electronics Engineer that spent most of his career in IT. He has been a Technical Writer for InMotion since 2013.

More Articles by John-Paul

Thoughts on “How to Setup your SpamExperts MX records

  • MX Records does not appear on the email section of my cPanel. Can you please help me troubleshoot this problem?

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