If your email from your domain is hosted with InMotion Hosting, you can check it on your Android device. With Android devices, many different email clients are available to check your email.  When you first begin using your Android device, it will request you to add your gmail account. To receive email with your Android, you can add your website email to your Gmail account. Then when you check your gmail you will automatically check your website email as well. For more information, check out our article on accessing your website email through Gmail. With this method you are unable to send email from your website email, only from your Gmail.

However, you can also add your website email as a separate account on your Android device.  This will allow you to send and receive email from your website email address instead of your GMail account.  We will discuss the basic information in this article but your client may be slightly different as Android OS can be customized by your provider. These steps were written with the HTC Incredible, an Android phone,  using the default client.

1. Click on the "Mail" icon on the front screen of your phone. If the "Mail" icon is not available on the Home Screen you can find it on the Applications screen as well. 

2. On the Mail screen, click on New account

3. Select Manual setup

4. Next we will fill in your incoming server settings:

  • Email Address: This is your full email address, for example tims@inmotiontesting.com
  • Username: Here you will put in your full email address again, this is very important to use the full email address.
  • Password: This is the password for your email address.  It will not necessarily be the same as your cPanel password.
  • POP Server: If your domain is pointed to us, put in mail.yourdomain.com (with your domain).  If your domain is not pointed to us, put in your server (for example, biz108.inmotionhosting.com)
  • Security Type: None (default)
  • Server Port: 110 (default)

Once you have put in your information, click "Next".

5. Now we will fill in your outgoing server settings:

  • SMTP Server: If your domain is pointed to InMotion Hosting, enter mail.yourdomain.com (with your own domain).  If your domain is not pointed to us, put in your server (for example, biz108.inmotionhosting.com)
  • Security Type: None (default)
  • Server Port: 587 ( or port 25 however many Providers block port 25 to reduce Spam)

Click Next.  On the final screen you can name the account what you want.  You may choose "work email" or just use the actual email address. This is just a method so you can identify the account for yourself.  You will also get an option to choose if this is your default email account.  Once you are done, click Finish setup.

Congratulations!  Your email is now set up on your Android device.

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Related Questions

Here are a few questions related to this article that our customers have asked:
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2012-05-22 8:27 pm
This was a big help. Great instructions. Thank you!
n/a Points
2014-02-26 6:19 pm

I'm trying to set up a POP account on my Android phone. I put in the same settings outlined in webmail-configure mail client (that subsequently worked in Thunderbird) but get an error message stating: Cannot safely connect to server. Could not validate certificate signature. Thoughts? Are there different settings for my phone?

9,968 Points
2014-02-27 5:07 am
Hello Lauren,

More than likely your Android phone is defaulting to using a SSL (Secure Socket Layer) connection to check mail over port 995, and is having issues with a certificate mis-match.

If this is the case, and you're using mail.example.com as your POP server. You'll instead want to use your server's secure hostname. You can find your server name in cPanel, and if your server was biz104.inmotionhosting.com your secure hostname would be secure104.inmotionhosting.com.

The other option would be to turn off SSL encryption on the POP connection by using the default port 110 instead.

Please let us know if you're still having any issues after giving one of those a shot.

- Jacob
n/a Points
2014-03-05 2:22 pm

Got it! Thanks :)

9,968 Points
2014-03-05 3:19 pm
No problem!

- Jacob
n/a Points
2014-07-21 2:20 pm
my question IS - i have used my android Samsung galaxy note 2 to receive my outlook EMS which I also receive on my laptop for close to 1 year now. all of a sudden, the moment I erase my EMS, 25 OLD Ems come up. the moment I erase those then the day before those old ones, more come up.
in my phone I totally ERASED the em and reset up hoping this would solve. no go. thoughts?
23,972 Points
2014-07-21 3:08 pm
Hello Eric,

Do these emails display when you log into the webmail? Are you seeing the same emails on both devices? How do you have outlook and your android set up? Is it IMAP?
If you are one of our customers you may want to contact our Live Support team so they can walk through the issue with you since it is out of scope for the article and could be an individual issue.

Kindest Regards,
Scott M
n/a Points
2014-07-26 11:45 pm
pictures so I can make sure I'm at the same place....my set up and yours didn't match
23,972 Points
2014-07-27 11:56 am
Hello Carol,

This article was written 3 years ago, so it is possible it may need to be updated a bit. As far as images, we can work on that, but I am not sure they will be exactly the same due to different brands and versions of Android out there. If you can explain where you were when you got stuck, we may be able to guide you from there if you wish.

Kindest Regards,
Scott M
n/a Points
2014-07-27 5:12 pm

I was able to get to most of the steps but once I tried to connect with the server it would crash, told me the server was not supported.  Am I missing something?  I have a S3 (will be upgrading in August to the S5 and hope it will transfer flawlessly)


23,972 Points
2014-07-28 7:47 am
Hello Carol,

That is interesting. I tested a shared account with an S3, S4, and Note 2 and all connected fine. In this case, you may want to contact our Live Support team and let them walk through the process with you to see if there is something specific in your settings as the instructions and testing indicate it should work for you.

Kindest Regards,
Scott M
2014-10-14 11:28 pm
Am having problems with this settings on my Aquamail Android app
21,572 Points
2014-10-15 9:58 am
Hello Lamkingsleyf,

Sorry to hear you're having problems with the setup. We loaded it here and it works with no problem. Can you please give us more details on how you are setting it up? We need the settings you're using.

Provide us some further information and we would be happy to help.

Kindest regards,
Arnel C.
n/a Points
2014-10-22 12:25 pm

Good afternoon, I'm trying to link this email to my existing email w my apple device. Can ou walk me through it if possible. 

Thank you, 


21,572 Points
2014-10-22 1:19 pm
Hello Chris,

Thanks for the question. We do have tutorial for configuring an iPhone/iPad for email that should help. If you require further assistance. please let us know.

Arnel C.
n/a Points
2015-02-23 11:50 am
set up process for samsung s5 could not be completed. server not found
13,697 Points
2015-03-09 9:19 am
Hello Ben,

Thank you for contacting us. We are happy to help, but will need some additional information, such as the server name you are using.

Thank you,
n/a Points
2015-03-09 8:46 am

Tried all diffenrent combo's with ssl / tls, port #'s and Mail. v.s. domain address. still won't work on my GS5

13,697 Points
2015-03-09 9:17 am
Hello Bill,

Thank you for contacting us. If your email settings are not working with your galaxy phone, make sure your domain is pointed to our servers.

If your problems persist, contact Live Support so they can review the email logs in real-time, while you are connecting.

Thank you,

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