Upgrading Moodle Using Softaculous

Important: Issues have been reported with upgrading Moodle using Softaculous. Due to this, we recommend upgrading using the steps outlined in the official Moodle Documentation.

Moodle continually updates its software versions as a continued effort to bring the best and most secure version of Moodle. When a new version comes out, you can upgrade your existing version by using Softaculous. This article will teach you how to upgrade your Moodle software through Softaculous.

Steps to upgrade Moodle

  1. Login into your cPanel. Navigate to Softaculous in the Software / Services section of your cPanel.
  2. Upgrading Moodle with Softaculous

    Click the Moodle link in the Softaculous application. In the list of Moodle installations, click the Upgrade button seen in the snapshot to the right.

    Note! If you do not see your Moodle installation in the list of installations, you can import the Moodle software into Softaculous using the Import option.

  3. Upgrading Moodle click upgrade

    Click the Upgrade button to begin the software upgrade.

    Checking Upgrading Moodle


    Wait for the Data to be submitted.

  4. Admin area for Upgrading Moodle

    When finished, click the admin link to visit your Moodle site. You will need to go to the admin section of your Moodle site to complete the upgrade.

  5. Server Checkes Upgrading Moodle

    The Server will go through a series of checks. Click continue.

  6. Database Upgrading Moodle

    You will have a confirmation screen asking of your want to upgrade Moodle. Click Continue.

  7. Database now Upgrading Moodle

    You will see a list of the plugins. At the bottom, click the “Upgrade Moodle database now” button.

  8. Success Upgrading Moodle

    The Database tables will update and show you a list of success messages for each table update. Click the Continue button at the bottom of the page.

  9. Save the changes Upgrading Moodle

    You can change the settings for your Moodle in this section. You can leave them at the defaults and simply click the Save Changes button at the bottom.

    Final view in Softaculoous Upgrading Moodle


    Now if you go back into your Softaculous installation program and look in the Moodle section you can see the version up to date in the Current Installations..

Alyssa Kordek Content Writer I

Alyssa started working for InMotion Hosting in 2015 as a member of the Technical Support team. Before being promoted to Technical Writer, Alyssa developed expertise in the fields of server hardware, Linux operating systems, cPanel, and WordPress. She now works to produce quality technical content featuring cutting-edge topics such as machine learning, data center infrastructure, and graphics card technology.

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Thoughts on “Upgrading Moodle Using Softaculous

  • I currently have two installations of Moodle, one installed last year and one installed last month. The one installed last year I upgraded to 2.9 without a problem. However, the recently installed one is stil 2.0 with no option to upgrade. I followed the instructions in this guide but there is no option at all to upgrade, even though I have a 2.9 installed!!! How can I upgrade my 2.0 installation?

    • Did you install Moodle via a tool like Softaculous? If so, it should have an upgrade option for each installation.

  • Hello!

    The screens look very different now, but I think I’m on step 2. When I click install, it says I get this error: 

    • The maximum number of databases you can create has been reached, so installation cannot proceed.
    • Hello Davis,

      Sorry for the problems with the databases. Unfortunately, if you’ve reached your database limit, then you may need to upgrade your hosting account. You can upgrade/downgrade an account in AMP. If you don’t want to upgrade the account, then you would need to delete an existing database.

      If you have any further questions or comments, please let us know.

      Arnel C.

  • You show me with graphics how to upgrade Moodle, but you don’t present the option when I login.  You say import, but it only allows import of the current version, nothing newer in the last several years.  I called your support person, he was completely useless.  So, until you do something, I cannot use the software!!

    • Hello Rich,

      The upgrade is done via the Softaculous software, not as you log into the Moodle, so there is not an option when you log into Moodle. You will need to visit the Softaculous tool and view the list of Moodle instances you have on your account to upgrade it.

      As for importing, that is for when you have a moodle instance that was not installed by the Softaculous. The import simply enters it into the Softaculous. It does not change anything else such as version. Once imported, it will display in the Softaculous and you can then use the upgrade feature.

      The current version of Moodle is 2.7 and is listed in the Softaculous. This version was released on 12th May 2014.

      If you do not mind providing your domain name (I can protect it from being seen publicly) I can check into your individual issue to see if I can understand it better.

      Kindest Regards,
      Scott M

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