InMotion Hosting Support Center

Domains purchased through Godaddy are fully supported on InMotion Hosting servers. To get a Godaddy domain working with us, the nameservers have to point the domain to our DNS server while making sure to add it to your cPanel if it isn't your primary domain. It's a quick process so let's get started!

Not currently an InMotion Hosting customer? This tutorial shows you how easy it is to make the switch on the backend. Get started today with a VPS Hosting account.

Changing the Nameservers at GoDaddy

  1. Log into GoDaddy accountLog into your GoDaddy Account
  2. Manage GoDaddy domainSelect the domain you want and click Manage
  3. Additional settingsUnder Additional Settings click Manage DNS
  4. Scroll down to the Nameservers section and click Change
  5. Switch the dropdown from Default to Custom and under Nameservers fill in the InMotion Hosting Nameserver information: ns1.inmotionhosting.com and ns2.inmotionhosting.com
  6. Click Save

Congratulations, now you know how to update your Nameservers with GoDaddy to point to InMotion Hosting!

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n/a Points
2018-06-27 2:10 am

At Godaddy, I would like to point nameservers to seprate to particulars ips, what steps to take in managing DNS,What should be the way of adding entries.

Staff
42,519 Points
2018-11-28 2:42 pm
You will probably need speak with GoDaddy technical support if you're trying to specify IP addresses for domain name. It typically requires a change in the DNS. If you're not familiar with making those changes, then you should rely on the technical support team to help you properly make that change. If you're talking about placing IP addresses for custom nameservers, that's a different thing and you will need to speak with your host in order to properly assign the address.
n/a Points
2018-06-03 4:54 am

I have GoDaddy domain and i have followed these steps but its showing the following eror "We can't display your DNS information because your nameservers aren't managed by us."

It has been upto 48 hours but the domain hasnt been transfered yet inmotion hosting

Staff
42,519 Points
2018-06-04 9:37 am
Domain transfers from a different domain registrar can result in issues that only the existing registrar can fix. Please contact your current registrar in order to review the domain transfer and determine what may be preventing the transfer.
n/a Points
2018-05-24 4:29 am

Hi, I changed my name servers on godaddy to inmotionhosting but its been three days and this is what I get when I try to go to it "Thank you for visiting Deckmaster Fine Decks Ezines. This website is used solely for the purpose of viewing the online version of electronic newsletters. It is not a working website" why is it going to this instead and how do I fix it?

Staff
42,519 Points
2018-05-24 9:28 am
We would need to see the domain name in order to check it. Also, make sure that you have
cleared your browser cache. If you didn't, then you might be seeing something that your browser cached awhile back. If you continue to have problems please contact our live technical support team with the domain name you're trying to use.
n/a Points
2018-03-20 11:42 pm
I have granted access to site. but when I change the Nameservers says, "Using custom nameservers" Nameserver- why??? how to fix this??

Staff
42,519 Points
2018-03-21 10:09 am
Sorry for the issue with the name servers. If you are an InMotion Hosting customer you can contact our live technical support team (via the information at the bottom of the page) and they can help you get it right. If you're changing the name servers, it can be a variety of things depending on how and where you make the change. The interfaces for these changes differ depending on where you are managing the domain. To get direct assistance, please contact the support team provided with the domain registrar that you used to register the domain.
n/a Points
2018-03-02 3:27 am

My Domain is not pointing inmotion

i did the godaddy name server changes too

 

Best,

Vijay

Staff
3,390 Points
2018-03-02 11:19 am
Hello Vijay,

If you have updated the name servers for your domain at GoDaddy, then you should allow up to 24 hours for propagation.
n/a Points
2018-03-18 6:47 pm

Waiting 24 hours is too long...

Staff
31,376 Points
2018-03-19 10:13 am
We push the record out to the world quickly, but some DNS server across the globe update at their own intervals. So the specific time really depends on what specific DNS server your computer is using.
Thank you,
John-Paul
n/a Points
2018-02-04 10:54 am

Hello,

I can't seem to get my webpage hertimecareercoaching.com to load.  All I get is a connection refused error.  This site has been opertating on your servers, trouble free for several years.

I've confirmed that the nameservers on my domain account with godaddy are pointing the the ones listed above.  I've also confirmed that both domain and webhost accounts are active and gtg.  I can see no other reason why this site cannot load or why it suddenly stoped working?

Little help?

Staff
3,390 Points
2018-02-05 1:06 pm
At this time, I am able to see that your site is loading without errors. Are you experiencing persisting issues still?
n/a Points
2018-01-24 7:19 pm

My new domain (2showerheads.com) should now be parked at dualshowerheads.com but I still see it opening a blank site at 198.46.93.91.   It that because it's not propegated, yet?  Thanks

Staff
31,376 Points
2018-01-25 12:27 pm
When I test your new site, it is resolving successfully to InMotion servers. But, I am just getting an "index of" listing indicating there is not a website there yet. This means you most likely added the domain as an Addon, instead of a Parked domain.

An Addon domain allows you to host a separate website, while a Parked domain will jus display your primary domain on the parked address.

Thank you,
John-Paul
n/a Points
2018-01-06 3:38 am

I changed the DNS as explained above and installed wordpress but when I try to log in it brings a screen with the inscription "no longer parked by godaddy". Please advice

Staff
42,519 Points
2018-01-08 8:59 am
Sorry for the problem with the DNS change and not being recognized as hosting a site. Even if you have change the name server, you still need to assign it to the website on InMotion Hosting' site. This is necessary if you already have a primary domain using the name servers. This is done in the cPnel under the Domains section. You can create an addon domain, subdomain, or aliases (parked domain). If your change was for the primary domain, please remember that the change may require up to 24 hours of propagation time and you should also make sure to clear your browser cache.
n/a Points
2018-01-04 8:19 am

I have my website hosting expired in march 2018 and I have decided to shift to inmotion hosting.so If I follow this steps and change namespace to inmotion then after my plan expired (on godaddy) after March 2018,then my website will be active or not because I think control is in hands of go daddy. can you give some more clear info.

Staff
31,376 Points
2018-01-04 9:54 am
Updating your nameservers as described above, will allow you to Host your site on InMotion's servers. As long as you renew the domain registration with GoDaddy it will remain online.

If you want to transfer the domain Registration to InMotion, you can request a domain transfer from AMP (Account Management Panel). Then, you can renew the domain and site Hosting with us each year.

If you need assistance migrating your actual website to InMotion you can request a website transfer.

Thank you,
John-Paul
2017-12-08 5:47 am
Thanks inmotionhosting.com ! I have to change my DNS from ns.inmotionhosting.com to ns1.inmotionhosting.com, so my domain works well.
n/a Points
2017-09-16 1:23 am

I have a domain that was registered with godaddy and is still one of the few I have hosted there and haven't gotten around to moving to my inmotion account. However, I have that site set up with cloudflare, so I changed to nameservers to point to cloudflare. How do I host that domain with inmotion, but still have the nameservers to cloudflare? Is it the A record I would have to set up for inmotion?

Staff
1,173 Points
2017-09-18 10:53 am
Hello,

If you are using CloudFlare then you will just need to update any DNS records that are pointing to GoDaddy to point to your server here instead.

Best Regards,
Kyle M
n/a Points
2017-09-07 11:17 am

Hi, I followed all your steps and I visited my page after, it displays "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable." message instead. Is this normal? thanks a lot for answering..

Staff
31,376 Points
2017-09-07 12:51 pm
You may be seeing this as a result of propagation. DNS changes can take up to 24 hours to update globally.

If it has been more than 24 hours, check your Temporary URL and it should match what you are seeing on your domain.

Thank you,
John-Paul
n/a Points
2017-06-05 11:23 am

I just changed the DNS from my wife's site on GoDaddy to my Hosting package with InMotion Hosting. The new site comes up on my phone, but not on my PC yet. Both are connected to the same wife so I figured it would be the same. I have fully cleared the cache and cookies from her laptop but the GoDaddy site still comes up. 

Is this just a propogation thing? or something I did wrong?

Staff
43,761 Points
2017-06-05 12:44 pm
It is likely still the device or browser on that machine. It will clear in time.
n/a Points
2016-11-26 2:58 pm

I am now confused in changing name server for the reseller program.  Are the name servers supposed to be ns1.inmotionhosting.com or the ns1.servconfig.com?

13,821 Points
2016-11-27 3:50 pm
ns1.servconfig.com is the correct NS to use with the reseller hosting packages.
n/a Points
2016-11-09 4:28 pm

The above screenshots were helpful until GoDaddy updated their site.  Steps 3-7 are NO longer the correct screen shots for some of us who may be a little NOT tech savy.  It took some hunting, but I was finally able to point my dns to InMotion without needing tech support.  Yay, me!!! 

Staff
42,519 Points
2016-11-10 7:43 am
Hello Eatrunfly,

Thanks for the update! If you have any further questions, please let us know.

Kindest regards,
Arnel C.
n/a Points
2016-10-21 12:11 am

So if I had a DNS zone file at GoDaddy pointing to my email server (Zoho), after updating the nameservers in the GoDaddy DNS Details do I now need to add the MX line for Zoho at the cPanel at inmotion? Changing nameservers at godaddy totally nulls the dns zone file there?  

13,821 Points
2016-10-21 6:53 am
Yes, you are correct. Changing the NS will make the DNS zone files at GoDaddy useless. Basically, your nameservers tell the browser where to look for the DNS records. By changing them, you need to set up those records where ever your DNS is not being hosted, presumably here with us (so you'll create the records in cPanel).
n/a Points
2016-12-04 6:31 pm

Dear Tim :

I changed my Godaddy domain to be hosted my your servers. I need to upload files through my Filezilla client. Although you are hosting it, I still have my IP and all the FTP info. Do I use theirs or your information to upload files through the client?

Thanks

Teresa

Staff
31,376 Points
2016-12-05 4:51 pm
You should use our information to upload to our servers via FTP. If your site is still not resolving to our server (due to propagation), you can use your shared IP as the hostname, or alternately using the server's hostname listed in AMP.

Thank you,
John-Paul
2016-09-14 9:55 pm
Despite the GoDaddy website changes it was still easy to do with the above info. Do I need to do anything with the DS Records?
Staff
31,376 Points
2016-09-15 10:40 am
Hello JamesDTaylorSTL,

We are happy to help, but it is not clear what you are asking. Could you provide more information on what you are attempting to do?

Thank you,
John-Paul
n/a Points
2016-07-14 12:59 pm

hello..

i can't access my website after i tried to change name sever from default to custom in godaddy.

So i put it back to default setting. But I still can't access my site.

Pls help me on this.

 

 

Staff
43,761 Points
2016-07-14 4:01 pm
After making DNS changes, it can take 4-24 hours for them to take place. Give it some time and you should be able to see your site again.
n/a Points
2016-01-19 8:58 am

i am sorry but i have read your all article in brief but little confusion if it is convertable so why we have directly purchase Godaddy server.

Staff
10,842 Points
2016-01-19 11:44 am
This article is about pointing domains registered at GoDaddy to our servers. In order to use this article you do not need to purchase GoDaddy services.
n/a Points
2016-01-05 10:55 am

Hi there, 

I have just done these steps on my GoDaddy account, just want to confirm if there is something I need to change under Host Names? Right now there are two created, which I think are from the host I am switching from. 

Greatly appreciate your help,

Amanda 

Staff
10,842 Points
2016-01-05 2:08 pm
Once you have set up the primary and secondary nameservers at GoDaddy you must allow the typical 4-24 hours of propagation time. After that you should be all good. Let us know if you have any further questions.
n/a Points
2015-12-07 8:09 pm

Hello,

Looking good, and easy to follow....but one question

Which is better to host your doamin with Godaddy name servers or to point just to your name servers.

I have a dedicated server with off course its own name servers........I have all the records update in the dedicated serve,  but have ran a few tests and looks like hosting the domain name at Godaddy is better for some reason.

If someone has a better solution for this or any support would be graet

Staff
43,761 Points
2015-12-07 8:27 pm
Hello Michael,

It is entirely up to you. If you have the name servers pointed to GoDaddy, then they are the DNS manager and you will need to change any DNS records there. If you point to us, then you would make those changes with us. It is purely personal preference as to which you decide to use. I hope that helps!

Kindest Regards,
Scott M
n/a Points
2015-11-30 4:33 pm

Great tutorial. thanks

n/a Points
2015-10-16 9:25 pm

This is seriously outdated.Step 3's dropdown has changed. Not even remotely the same.In fact, everythign after step 3 is outdated. Now... it asks for  Host and Points to. Amd Google being google where only you get results roughly 4 yrs old that do not help. Even this one does not even help! LOL! And all this A (Host) blah blah blah blah blah. What happened to just having a simple one thing change nameserver. Now this flippen confusing.Oh look... lovely! A human check many humans can not even read. Wooooo! Lets see how many times it takes me.

Staff
43,761 Points
2015-10-19 1:13 pm
Hello Shawn,

Thank you for bringing this to our attention. We will update the article with the new format ASAP.

Kindest Regards,
Scott M
n/a Points
2015-09-16 1:37 am

Thx a lot

n/a Points
2015-09-08 1:41 am

Hi, If I want to add nameserver only for my subdomain, will nameservers(default/standard) of my domain be affected?

Staff
43,761 Points
2015-09-08 12:49 pm
Hello Priti,

Typically, for a subdomain you would simply create an A record if you want it to point to another server.

Kindest Regards,
Scott M
n/a Points
2015-09-02 5:24 am

Hello,

 

I want to park a domain on Sedo, which has been bought through GoDaddy. Now the problem is, I cant point the nameservers to Sedo and make changes to the DNS Zone Editor. Sedo requires me to point a TXT record to them, to verify domain ownership. PLease help me.

Staff
42,519 Points
2015-09-02 6:45 pm
Hello Prasad,

I'm sorry for the problems with your Sedo domain. If the Sedo is the registrar and GoDaddy is a reseller for them, then you should contact GoDaddy support for help in this issue. InMotion Hosting has not relations to either company, so we do not have any way to give you direct assistance in this issue. Please contact Godaddy, or speak with a support rep from Sedo in order to resolve this issue.

Apologies again that we cannot help you in this matter.

Kindest regards,
Arnel C.
n/a Points
2015-08-17 8:25 am

Hi,

when I tried to make a change with the new nameserver GoDaddy says the pair is invalid. I new Host Names but still says 'invalid'. How much time is necessary for GoDaddy to accept the change?

Thanks.

Staff
43,761 Points
2015-08-17 12:24 pm
If you have just created the subdomains for a name server (ns1, ns2, etc) then give them 4-24 hours for propagation to go through.
n/a Points
2015-07-14 7:17 pm

Do I need to remove the two existing nameservers  that were already there? After adding the InMotion nameservers I am now showing 4 nameservers. When I type my URL, I am getting a Server Not Found Error.

 

 

Staff
10,077 Points
2015-07-14 10:47 pm
Hello Mario,

Yes you will need to remove the two nameservers that are not ours as it will cause confusion for the DNS servers.

Best Regards,
TJ Edens
n/a Points
2015-07-09 9:10 pm

That was easy. Thanks.

n/a Points
2015-07-07 8:52 am

Thanks for this wonderful share

n/a Points
2015-07-01 10:42 am

hIII Can i run my subdomain without pointing inmotionhosting name servers and just thorugh the IP Address.

Staff
42,519 Points
2015-07-01 11:59 am
Hello Devyash,

Yes, it could be done, but you would need to create an A record to point the IP address to our hosting service. The created A record would not be created with InMotion, but where ever your DNS is being handled.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
2015-05-23 9:03 am
This was still up to date and exactly what I needed to do
n/a Points
2015-04-14 1:42 pm

Steps worked flawlessly.  My question is in regards as to when/why this change needed to take place.  I only stumbled upon this when trying to diagnose the tons of DNS Event error messages I kept receiving on my DNS server.  After realizing the IP address in the logs was my ISP forwarder, I called them--only to have them tell me the issue lies with my domain name host.  Would have been nice to have learned of the need for this change from GoDaddy and not my ISP.

Staff
42,519 Points
2015-04-15 1:42 pm
Hello JWAdmin,

The DNS name server only needs to be changed in order to determine who controls the DNS. You don't need to change it, but if you change hosting servers, then you would need to change the DNS settings at the domain registrar that maintains management of your domain name. If you're continuing to get an error with DNS, we would need to see the error in order to determine what's happening.

Regards,
Arnel C.
n/a Points
2015-03-26 12:19 pm

Hello:

What are the proper steps if I want to host with InMotion, but keep my email with Go Daddy?

Staff
31,376 Points
2015-03-26 12:53 pm
Hello Brian,

Thank you for your question. Please see this similar question we answered titled "How do i host with godaddy so my site is on inmotionhosting but email remains on godaddy.".

Thank you,
John-Paul
n/a Points
2015-03-11 8:58 pm

Good guide, easy to follow. Thanks

n/a Points
2015-03-11 4:06 am

Thank you so much you guys really save my time.

n/a Points
2015-03-02 6:55 pm
it's ok!
n/a Points
2015-03-02 2:15 pm

Now it has gone on to say that because I just got the domain it wont transfer. It has to be 60 days old. 

Staff
43,761 Points
2015-03-02 3:22 pm
Hello,

Changing DNS can be done no matter the age of the domain, but ICANN regulations prohibit the transfer of a domain within the fist 60 days of registration.

Kindest Regards,
Scott M
n/a Points
2015-03-02 2:07 pm

I followed those steps probably 5 days ago, so I would hope it would have reset it self by now. I did infact clear the cache :)

 

Everywhere on the wix site it says that you have to upgrade to premium to do it, but I think that upgrading to premium just gets them to do it for you. One would think... 

Staff
43,761 Points
2015-03-02 3:21 pm
Hello,

Yes 5 days is more than enough. Check again with GoDaddy and see that the name servers are set correctly. If so, you may want to see if their support can reset the DNS.

Kindest Regards,
Scott M
n/a Points
2015-03-02 1:50 pm

I followed all of the steps below and it didn't automatically link up. Is there another step I am missing? I am trying to get my wix domain name to go away and be the one I have with GoDaddy. 

Staff
43,761 Points
2015-03-02 1:56 pm
Hello AKrealestate,

DNS changes can have a propagation time of a few hours. Also, be sure to clear the browser cache for the device you are using as that may also be the issue. If you have cleared it and it still has not resolved, it is likely just propagation and will soon correct itself.

Kindest Regards,
Scott M
n/a Points
2015-02-14 5:19 pm

i tried this without the tutorial and got it wrong took 30 seconds with the tutorial, loved it, i must admit i like video ones better but in this case it worked better as the informartion stayed still no pausing needed :) great!

n/a Points
2015-02-05 1:45 pm
It was PERFECT! Thank you.
n/a Points
2015-02-05 1:39 pm

Thanks for information .its very usefullyfor me ones again Thanks you very much Christian Hofer.

n/a Points
2015-01-29 2:35 am
best
n/a Points
2015-01-21 4:56 pm

Thanks for the info!  It is current, and each step was exactly how it works at GoDaddy.

n/a Points
2014-12-22 3:36 pm

I would need the same explanation for Bluehost. It is totally different there and I have no Idea on how to do it :-(

Staff
11,186 Points
2014-12-22 3:46 pm
While I do not have a BlueHost account to fully test this, it appears that you need to log into your BlueHost account, click on Domain Manager, select your domain, then click on Nameservers
n/a Points
2016-01-21 10:29 pm

sir how can i change the domain hosting location... my domain is from go daddy.. and its current hosting is from inmotion.. but i have new account in inmotion, then iwant to transfer my domain from my old inmotion account to new accnt... how can i do that??.. thank you very much..

Staff
10,077 Points
2016-01-23 3:21 am
Hello Dan,

This guide goes over transferring your domain from other registrars to ours.

Best Regards,
TJ Edens

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