InMotion Hosting Support Center

WordPress is a free open source software that is available for install in your cPanel Softaculous installer for free. This article will explain how to install WordPress through Softaculous.

Steps to install WordPress

  1. Login into your cPanel.
  2. Click Softaculous in cPanelGo to Software / Services. Click the Softaculous icon.
  3. Install Softaculous in cPanelClick the Install link on the WordPress install section.
  4. Setup the WordPress in Softaculous in cPanelFill in the WordPress set up information. The following is the necessary information you need to fill in.

    Software Setup
    Choose Domain Select the Domain you want to install your WordPress on from the drop box.
    In Directory Leave this blank to install on the domain directly. If you are installing in a subfolder of your site you type the folder name here. This will make the blog load like the following: example.com/foldername.
    Admin Username Enter a username for your WordPress Dashboard login.
    Admin Password Enter whatever password you want for the Dashboard Login.
    Admin email Enter a valid email here. The system will place an invalid email here. you will need a valid one.

    Installing to Subdomains- If you decide that you wish to install to a subodmain, then you will need to first make sure that you have correctly created the subdomain in cPanel. The main difference is that the path will appear like this: subdomain.main_domain.com instead of like this main_domain.com/subdomain. If the Subdomain is already created, then you will be able to select the subdomain at the Choose Domain stage of the installation. If you are trying to install it to a sub-folder that is not specified as a subdomain, then the Choose domain option should remain as the domain name that you wish to use for the installation. The In Directory option will be filled with the folder that you wish to use - as per the example above.

    Click Install.

  5. Installing the Software Softaculous in cPanelSoftaculous will Check the submitted data and install the files to your server for WordPress..

    Congratulations Softaculous in cPanelClick Return to Overview.

    Current Installations Softaculous in cPanelNow you will se your WordPress Installation in the Current Installations.

  6. New Installation of Wordpress Softaculous in cPanelVisit your website in your browser. You should see a new WordPress install like the snapshot to the right.

    Note! If you do not see your website load after installing your WordPress site, you may need to point the nameservers, wait for propagation, or another DNS or Domain related issue.


Congratulations, now you know how to install WordPress using Softaculous!

Continued Education in Course 101: An introduction to WordPress
You are viewing Section 9: How to install WordPress using Softaculous
Section 8: Getting Started: How to install Wordpress
Section 10: How to Install WordPress Manually
2013-04-06 5:43 am
This is a nicely done installation script. A newbie will be able to follow the procedures easily.
2014-02-25 12:53 am
Non-techie newbie question here (sorry!)...does installing Wordpress via Softaculous install Wordpress.COM or Wordpress.ORG? I want to build my website through Wordpress.ORG and want to make sure I don't mess this up too badly:)

Thank you!

Leslie
Staff
24,144 Points
2014-02-25 10:38 am
Hello Leslie,

Thank you for your question. When you install Wordpress from softaculous, it simplifies the process of downloading Wordpress from Wordpress.org, and installing it.

It will then be hosted on your server with us, and you essentially have more access/control of your account, than you would with wordpress.com.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-03-03 8:31 am

pls can i install a wordpress.com ( ywpment.wordpress.com) and make use of it as my website

Staff
24,144 Points
2014-03-03 11:42 am
Hello albert,

I am not exactly sure what you are asking, but if you want to host your website on wordpress.com and use your personal domain name, you can Map an Existing Domain.

If this does not answer your specific question, please provide more details regarding what you are trying to accomplish.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-06-15 8:33 am

Confused about whether to install WordPress in the domain directly or in a sub-folder. What is the difference. Also, I plan to include an ecommerce element later down the road. Should I select HTPPS protocol now, or can I change it easily later when I add the ecommerce (such as Presta)? Finally, what is Table Prefix? Do I create my own name for Table Prefix, or are their specific prefix entry that should be used such as WP_? Thanks.

Staff
11,186 Points
2014-06-16 9:18 am
If you want your visitors to go to something like example.com/blog, then you would place it in a subdirectory named blog. If you want it running on your main site, leave the filed blank.

It is quite easy to change the installation to HTTPS later. If you already have an SSL certificate set up for your domain, selecting either will not affect you but if you do not have an SSL certificate, do not select the HTTPS option as this can cause the site to not work.

The table prefix simply obscures the table names which can help with security. What you put here is completely up to you.
n/a Points
2014-07-14 6:10 pm
I have no idea but I am LOST since i entered what you said but received a message that said:
The following errors were found :

Installation cannot proceed because the following files already exist in the target folder :
index.php
license.txt
readme.html
wp-activate.php
wp-admin
wp-blog-header.php
wp-comments-post.php
wp-config-sample.php
wp-content
wp-cron.php
wp-includes
wp-links-opml.php
wp-load.php
wp-login.php
wp-mail.php
wp-settings.php
wp-signup.php
wp-trackback.php
xmlrpc.php
wp-config.php
Please delete these files or choose another folder.OR
Select the checkbox to overwrite all files and continue.

SO which do I choose since I did not load ANY files before this popped up??? HELP
Staff
9,968 Points
2014-07-14 6:53 pm
Hello Roger,

It looks like you installed WordPress to your account with us already which you can verify by looking at your cPanel File Manager. So if this is the second time you're running through the Softaculous install, and trying to again install it to the main directory it's going to fail because all of those original WordPress files still exist.

You would want to modify your hosts file, or change the WordPress URL to use your temporary URL in order to access your website on our server since it's not currently hosted there live yet.

If you just try to go directly to your domain right now, it looks like it's currently hosted at another web host. Once you are ready to point your domain name over to us, you'll want to update your name servers to point to us.

- Jacob
n/a Points
2014-08-06 3:55 pm
Very easy to follow instructions.
n/a Points
2014-08-21 6:34 am

I just installed wordpress according to your guideline...leaving the In directory balnk but my post url shows .....domain.com/blog. Is there any solution ?

Staff
38,359 Points
2014-08-21 8:03 am
Hello,

The 'In directory' field prefills with the value 'wp' not 'blog', at least on our servers. If it is showing up at example.com/blog it sounds as if it was mistakenly put there. If you have not yet begun with creating the site, it would be best to uninstall and then reinstall it from within the Softaculous.

Kindest Regards,
Scott M
n/a Points
2014-08-21 8:23 am

you are right, I leave In directory balnk and my site url is example.com...but when i publish a post, the post's url shows example.com/blog/post-title. where is the problem ?

Staff
24,144 Points
2014-08-21 9:56 am
Hello Aharodiya,

Thank you for your question. This means you installed WordPress into a folder called blog. Possibly your Softaculous was customized to install into a /blog folder.

I could not locate an account with us based on your email address. But when you leave the In Directory option blank on our servers it will install on the root of your domain. For instance:
example.com

We are happy to help, but will need some additional information.

Can you provide a link to your website? This will help us identify if you have an account with us, and allow us to look further into your setup.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-08-25 2:23 pm

Hi guys! i just installed wordpress using Softaculous and following the instructions above. When I vist my site url it does not show the wordpress site, but instead it says: “Index of” at the top of the page and also shows a link to the wordpress site and a link to the cgi-bin

What did I do wrong and how can I fix this?

Staff
33,621 Points
2014-08-25 2:36 pm
Hello Lerato,

Sorry to hear that you're having problems. Can you provide us the domain name that you're using? If youre domain name is new, then you may be seeing a delay due to domain propagation. Newly registered domain names do require up to 24 hours before you can use them on the internet. This is because the internet needs a little time to recognize your domain name after you register it.

If you continue to have the problem, please provide us a domain name and we can check on it for you.

Regards,
Arnel C.
n/a Points
2014-09-02 1:11 pm

Hi,

I just opened an account yesterday and had Wordpress set up by the admins. I checked my site today and saw that they had it set up but they did not provide me the Wordpress admin username/password. How do I get the Wordpress admin username/password or Can I reinstall Wordpress myself to set up the username and password ?

Thanks,

 

H. Tran

Staff
38,359 Points
2014-09-02 1:38 pm
Hello H.Tran,

The credentials are sent to the primary email account for the hosting account. Be sure to check the Spam folder to be sure it was not sent there. If you wish, you can certainly remove the installation and then reinstall it via the Softaculous program.

Kindest Regards,
Scott M
n/a Points
2014-09-14 6:52 am

Hi Johnpaul,

 

Can you explain when installing on a subdomain, what do I do I input on the directory box should it be left blank or do I need anything entered as when installing on a sub folder

 

thanks

 

barry

Staff
38,359 Points
2014-09-15 8:36 am
Hello Barry,

A subdomain is attached to a folder, typically with the same name. (ie: blog.example.com would be found at example.com/blog) Using this example, you would enter the folder name associated with the subdomain, which is 'blog'. Enter it with no quotes or slashes. Wordpress will then install the files into that folder for you.

Kindest Regards,
Scott M
n/a Points
2014-11-07 6:00 pm
none needed...
n/a Points
2014-12-21 12:45 pm
Better instructions on how to make the URL for my forum. I installed the forum but can't access it because I don't know how to find the URL.
Staff
38,359 Points
2014-12-23 9:19 am
Hello Tom,

Which forum do you mean? Do you mean the WordPress software? If so, when you install it, it displays your URL on the screen as soon as it is done installing the files. It gives you two URLs, one for the main site and one for the admin login page. You can see the screenshot for this on Step 5, though the URLs have been blotted out on the image.

Kindest Regards,
Scott M
n/a Points
2014-12-22 10:41 pm

how do you delete plesk sitebuilder from my files. So I can down load worldpress.

Staff
38,359 Points
2014-12-23 9:26 am
Hello Bryant,

There is no tool for deleting the sitebuilder files. You can, however, go into the cPanel File Manager and delete them manually. From there you can then install the WordPress.

Kindest Regards,
Scott M
n/a Points
2015-01-02 7:54 pm

Every time I try to install Wordpress I get an error that says: "The maximum number of databases you can create has been reached, so installation cannot proceed." I've never installed Wordpress before for this site and I've checked the MySQL Databases and none currently exist. I have no clue what I am doing wrong. Any suggestions?

Staff
10,077 Points
2015-01-02 8:22 pm
Hello Joseph,

Can you please provide us the domain that is associated with your account so we may investigate further? Also you can contact our technical support team and they would also be able to assist you.

Kindest Regards,
TJ Edens
n/a Points
2015-01-02 8:27 pm

The website is ledotax.com. Thanks!

Staff
10,077 Points
2015-01-02 8:51 pm
Hello Joseph,

I took a look into your account, which there were some issues with your package. This has since been resolved.

Kindest Regards,
TJ Edens
n/a Points
2015-01-08 12:29 am

I am super confused as to how installing Wordpress and using it to for a website design template. I am moving from one hosting company to inmotion so my website has already been created, but am looking to re-do it and just give a simple look with ecommerce capability. As I am navigating through themes using Wordpress how am suppose to make the changes and then connect it to my website?

Staff
24,144 Points
2015-01-08 8:58 pm
Hello Yahaira,

Thank you for contacting us today. If your existing site was already built in WordPress, I recommend following our walk-through guide on Migrating your Existing WordPress site to InMotion Hosting. You can also request a website transfer from AMP if you need assistance.

If your original site was not built using WordPress, you will have to install WordPress as described above, then build your site. We have a full WordPress Education Channel, with walk-through guides that will help familiarize you with the software.

You can add e-commerce functionality to a WordPress site with a plugin.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul
n/a Points
2015-01-12 10:33 pm

I would like to install wordpress, and then learn how to use it, and re-build our site.  I don't want it to go live right now, because I need time to learn to use Word Press and build the site.  I currently do it using Dreamweaver.  I am thinking that I need to install it in a subfolder, so it does not interfere with the existing site, until I am ready to deploy it.  Is that correct?  Will it be difficult to move once I am ready to make the switch?

Staff
11,186 Points
2015-01-13 11:37 am
Installing WordPress to a subfolder will allow you to easily make changes without affecting your site at all. To do so, you can simply enter something with the In Directory field of Softaculous. Once your site it built and ready to deploy, you can actually use the Softaculous clone feature to move it to your main production environment.
n/a Points
2015-01-19 8:19 am
thanks usefull information, this prblm created in my site, then i am using your trick, and now everthing is ok, thankalot to giving this wonderfull info
n/a Points
2015-02-26 10:29 pm

Hello,

My website is currently hosted on InMotion… Seeking advice on how to proceed with WordPress installation, I don’t want to mess up my current website.  My website was created with InMotion’s site builder and I am concerned that I may overwrite it when installing WordPress, is there any danger of doing this?   

 

Thanks in Advance – Joe.

Staff
38,359 Points
2015-02-27 8:31 am
Hello Joe,

If you install WordPress in the same directory that you have the builder site in, it will overwrite the index.php file. This file is very important as it is the first page visitors see. That is likely the only file that will be overwritten but it is enough. If you wish to install WordPress onto your site and not interfere with the existing site, simply install it in its own folder. Step 4 has the instruction you need. Look at the "In Directory" part. If it is installed into its own directory it will not have any effect on the current site.

Kindest Regards,
Scott M
n/a Points
2015-03-12 9:27 pm

Hello

I have added domain with Wordpress on it, I now want to add a subdomain that will work with the main domain site but have a separate script from Softaculous called OSClass. I don't want to make a mistake as I have not tried this before so when I get to OSClass to install onto my subdomain that I made, when I get to the part that says In Directory do I add something that will connect it to the main domain? Hopefully I'm beening clear, I'm not that tech savvy in the Cpanel area.

Thank you!

Staff
38,359 Points
2015-03-16 11:22 am
Hello Diane,

Yes, the In Directory field is where you will tell the program to be installed. If you have WordPress in your main area, and your domain name is example.com then you will not want to leave that field blank.

If you are putting it into a subfolder, then choose example.comIn Directory field, for instance: class would install it at example.com/class.

If you are using a sudbomain class.example.com then you would select that from the domains list and not need to put anything in the In Directory field. I hope that helps!

Kindest Regards,
Scott M
n/a Points
2015-03-19 2:37 am

Thank you for letting me know. I did do a subdirectory but now not sure how to add the subdomain page or redirect it to my main Wordpress page. If I redirect it in the C-panel to my main page will it just appear? Or is there another way to add it. I'm not that savy on the back end coding so if you can explain this simply I would really appreciate it.

Staff
24,144 Points
2015-03-20 1:29 pm
Hello Diane,

Thank you for contacting us. We are happy to help, but I am not sure what you want to accomplish in the end.

If you just want to install something on a subdomain, create the subdomain first. Then, select the subdomain from the Choose domain field when you are installing.

When you navigate to your subdomain, you should be able to see your installation.

If you have any further question, feel free to post them below.

Thank you,
John-Paul
n/a Points
2015-03-21 12:31 am

Hello

Yes, I did that part, I'm not sure I explained it right. I have a Wordpress domain site, it is the main page. I then have a subdomain for a classified content management script with main domain's ender. Example: Domain: testpage.com and subdomain: classifeds/testpage.com

How do I make the subdomain page seen on the domain page? Is it possible to connect them better than a link? Hopefully, you understand what I'm trying to accomplish, I'm not that programmer savvy, I'm sorry.

Staff
38,359 Points
2015-03-23 1:52 pm
Hello Diane,

A link is the way you are going to likely connect the two programs. You may choose to add this link to a menu, or simply on the sidebar or a page itself. While with some code modification you can have the classifieds main page appear within a wordpress template, this often comes out ugly and not very fluid.

Kindest Regards,
Scott M
n/a Points
2015-04-03 5:25 pm

I've installed Wordpress on the site but when I try to log in I get this error "

Error 500 - Internal Server Error

An error was encountered while processing your request. Typically this is a temporary condition. Please contact the web site owner for further assistance."

The site appears to be there, but that error stops me doing anything with it.

Can you help?

Staff
33,621 Points
2015-04-03 8:03 pm
Hello Sam,

Sorry for the problem with the 500 error. Make sure that your the PHP version set in your cPanel is set to version 5.4 or higher. Please see How to change your PHP version in cPanel for the steps in making the change if necessary.

If you have any further questions or comments, please let us know.

Regards,
Arnel C.
n/a Points
2015-04-16 8:00 pm

I just installed Wordpress and want to use it to for a website design template. I am moving from one hosting company to inmotion so my website has already been created, but am looking to re-do it and just give a simple look . I was finally successful getting my original website moved over to inmotion yesterday. Today I downloaded WP. But now my website says error 404, just back to your logo and says website coming soon. So sorry to see that again. Is it because i need to make the new website this miunute?  

Staff
24,144 Points
2015-04-17 9:24 am
Hello Alison,

Thank you for contacting us. I'm not exactly sure what you are asking, but we have a helpful article on 404 errors.

If you do not want your site to display while you are building it, you can password protect the "public_html" folder. Then you can only see the site if you enter a username and password.

Then, remove the password protection when you are ready to go live.

Thank you,
John-Paul
n/a Points
2015-05-15 10:28 pm

When I click on url or the image for admin it does not that me to wordpress it give an error as internet failure/DSN sever

Staff
38,359 Points
2015-05-18 2:24 pm
Hello Eric,

Could you be a little more specific on what you mean? Are you meaning within the Softaculous tool itself? What specific URL are you using? Is the domain registered and pointed to your server?

Kindest Regards,
Scott M
n/a Points
2016-01-20 10:29 pm

Really nice, James.  Appreciate your effort and style.

n/a Points
2016-02-11 8:08 pm

Hi

I've tried to install wordpress using softoculous onto an add on domain but I get the error 

  • The maximum number of databases you can create has been reached, so installation cannot proceed.

But according to the stats on cpanel I've only used 2 of the 4. Is there something I'm missing? 

Thanks

 

 

Staff
24,144 Points
2016-02-12 11:50 am
Hello Danielle,

Thank you for contacting us. I recommend contacting Live Support, so they can look at your specific account and replicate the issue.

Thank you,
John-Paul
n/a Points
2016-03-02 7:16 am

HI.

I recently deleted the files of my old site: bnetworkx.co.za so that i can re-install another one. Now I am gettinng this message when i try installing wordpress: 

  • The maximum number of databases you can create has been reached, so installation cannot proceed.

Please help!!

Staff
33,621 Points
2016-03-02 10:27 pm
Hello Nick,

Even though you deleted the website, if you did not delete the database, then you may run into a database limit as determined by your account type. See How to Delete a Database in cPanel to remove a database from MySQL and free up space so that you can make a new WordPress installation.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
n/a Points
2016-04-08 1:47 am

Arnel or any support personnel

Good tutorial.

I installed and created some pages, Home, About, Services, Contact under the name Header in a Menu. But these title pages do not show, only the Site Title appears. I have deleted and created these pages for a few times....still fail.

What have I done wrong? 

If this problem can be resolved, I am thinking of deleting the installed wordpress and re-instal it again. Will this solve the problem ? Pls advise..Thank you

Staff
10,077 Points
2016-04-08 9:47 am
Hello Tony,

When you create the page, what ever you make the name of the actual page should show up as the title. If it does not can you please provide your website URL so we may investigate further?

Best Regards,
TJ Edens
n/a Points
2016-04-08 11:23 am

TJ

Thanks for the prompt response.

My website is http://enjoylearningliving.com

The Header does not show up while the Footer I created works fine.

Please advise urgently as i intend to work on it during the weekend.

Thanks a lot

Staff
10,077 Points
2016-04-10 3:32 pm
Hello Tony,

I'm sorry for the late response, it seems that you changed your theme and I am seeing the header and footer now, is everything resolved?

Best Regards,
TJ Edens
n/a Points
2016-04-11 12:43 am

TJ

I managed to resolved it myself.

One more question, if I intend to duplicate existing website to a new website (currently is blank), how to do it ?

Thanks

Staff
38,359 Points
2016-04-11 3:47 pm
You would need to export the database content from the other site within WordPress and then import the content to the new database.
n/a Points
2016-04-13 3:37 am

TJ

I have resolved the Page issue. Thanks

I have another question which I asked 2 days ago but no response ?

Here it is:-

I intend to use the "structure" & setup of my current www.enjoylearningliving.com for a new website. How do I duplicate it to the new website?

Thanks

 

Staff
33,621 Points
2016-04-14 7:07 am
Hello Tony,

I'm not sure if you can see Scott's answer, but he did reply to your last question. If you're trying to use the same structure as another WordPress site, then you would simply need to install WordPress again, then copy over the content from your other site. Bear in mind that content paths and database would need to be unique to your new installation. We have a tutorial that may help you if needed.

If you have any further questions, please let us know.

Kindest regards,
Arnel C.
2016-04-19 6:07 pm
I've completed step 6 and it looks good on my site cbaseddegrees.com now what do I do to start using it? I tried getting a WP login by registering on their site but that doesn't work when I go to "login" at my site.
Staff
4,404 Points
2016-04-19 8:49 pm
You must use the admin login you created during the Softaculous installation. If you forgot you can use the "Forgot your password" link and you should receive an email with a link to reset the password.
n/a Points
2016-04-22 7:28 pm

And what do you do when there is NO softaculous on your cPanel?????

Staff
10,077 Points
2016-04-22 8:35 pm
Hello Donna,

You would install WordPress manually instead of using Softaculous.

Best Regards,
TJ Edens
n/a Points
2016-05-09 1:02 am

@TJ: Thanks. I was hoping for something a little "more" than that...like maybe there is a reason "why" Softaculous isn't on "my" cPanel on IMH ...when everyone else seems to have it? I know how to do it manually... But if Softaculous did it, I'm sure there would be "other" features to use after it's installed, like maybe backups or something? I was just wondering why I don't have the feature...Does it only come with certain hosting plans or something? It's not a big deal or anything, I'd just like to know.

Staff
24,144 Points
2016-05-09 10:45 am
Hello Donna,

Thank you for contacting us. Softaculous is included on all Shared/Business hosting plans, all other plans can purchase a Softaculous license from AMP (Account Management Panel).

Best Regards,
John-Paul
n/a Points
2016-04-23 2:54 am

I  have a theme which supports still wordpress 4.4.2 only and throught softaculous it installs wordpress 4.5. All the features of these themse are not getting imported while I am importing. Can I select older version of wordpress while installing so that I can use the theme which I have?

 

 

Staff
38,359 Points
2016-04-25 12:32 pm
Softaculous will only install versions in the dropdown (if it supports multiple versions of that software). However, you can manually install older versions if you like. You will need to visit the WordPress archives and download the version you need. Once downloaded, manually install it on your server.

This is not recommended, however as there have been several security fixes since your version. Staying there leaves your website at risk.
n/a Points
2016-04-23 8:02 pm

I have already installed Wordpress on my site. I would now like to switch and have Softaculous handle the updates for me. Is there a way of safeley overwriting my current installation via Softaculous or do I need to start over with a fresh install?

Staff
38,359 Points
2016-04-25 12:35 pm
If you have installed WordPress via Softaculous you can go back and set Softaculous to auto update your software for you. There is no need to reinstall for that.
n/a Points
2016-05-09 11:40 pm

No I didn't install WordPress via Softaculous I installed WordPress manually (duplicated from another website). My question is, is there a way of switching to Softaculous without having to re-intall the website template and data afterwards?

n/a Points
2016-06-15 6:52 pm

I have an add-on domain for which I am trying to install Wordpress. I get an error message saying that installation cannot proceed because the file already exists in the .htaccess target folder. It gives the option to delete, choose another folder, or overwrite the files and continue. 

I can't find this folder and don't understand what the error means. When I called tech support they said I shouldn't have a problem installing WP for an add-on domain. Help?

Staff
33,621 Points
2016-06-16 10:00 am
Hello Courtney,

Sorry for the problem with the .htaccess file. The problem is that the file is "hidden". The period in front of the file name is what indicates this. In order to see hidden files, you can use the cPanel file manager. The options for the cPanel file manager allow you to see hidden files. Once you can see the file, simply rename it and then you should be able to run the installation. If you continue to have problems, please let us know. If you can provide your domain name (and you're an InMotion customer), then we can take a quick look.

If you have any further questions, please let us know.

Kindest regards,
Arnel C.
n/a Points
2016-06-28 1:05 pm

Thanks Arn! 

This worked perfectly and I was able to install WP using Softaculous.

n/a Points
2016-07-02 9:45 pm

Hi,I just installed wordpress with softaculous but my admin page does not want to open.When I go to: http://bornagaingamer.com/wp-admin/It just shows a blank page, and no space to log in.Ay help would be greatly appreciated.

Staff
33,621 Points
2016-07-05 9:33 am
Hello Wihan,

the domain "bornagaingamer.com" is not pointed to InMotion Hosting. If you're not an InMotion Hosting customer, then you need to check your PHP version. A typical cause for the white screen for a WordPress installation is the Wordpress version. If you ARE an IMH customer then please point your domain to our hosting service. For information on nameservers, please see What is a Nameserver?

If you have any further questions or comments, please let us know.

Regards,
Arnel C.

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