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In this article we'll go over how you can modify your domain's DNS records, in order to split up your various services between multiple hosting providers.

In most cases the average website owner will have all of their web services with one hosting provider. In some cases though you might want to split up your services, so that you have one provider actually host your website, and a completely separate provider to host your email.

In order to follow any of the steps below, you'll need to have your domain name pointed at our name servers, so that any DNS changes you make in cPanel on our server is what your domain actually uses.

Website hosted by 3rd party, email hosted by InMotion

A common example of this, is if you're using a website hosting company that has a proprietary website builder, but maybe doesn't host email. So if you looked for a new web host and found InMotion Hosting, your plan might be to slowly transition your website over to non-proprietary website software with us, and in the meantime also have us host your email for you.

In the steps below, we'll walk through using an example domain Where we would like to continue to have the e-mail hosted by InMotion Hosting, but we want to point our DNS A (Address) record to another website host where you might already have your site built.

  1. Login to your cPanel
  2. click on advancedd dns zone editor Under the Domains section, click on Advanced DNS Editor
  3. select domain from drop down Select the domain you'd like to modify in the drop-down to see those DNS records.
  4. click on edit beside domain a record In this example the DNS records are already setup pointing the entire domain to InMotion's servers for all of the services. So the only thing we need to modify is our A (Address) of the website.

    Click on Edit beside the entry.

  5. fill in remote host ip address for website a record Fill in the IP address of your remote website host, in the Address field, then click on Edit Record.
  6. Anytime you make DNS changes, it can take between 24-48 hours for those DNS settings to fully propagate. So your website will not start immediately pulling from this new IP address, and it will take a different amount of time depending on several factors.

  7. delete mail cname recordYou should now see the new A record you updated. Now click on Delete beside the CNAME record for
  8. add mail a recordUnder the Add a record section, now re-create the mail. CNAME record you deleted, but this time as an A record, and pointing to the InMotion server's IP address. You can always find your IP address in cPanel.
  9. click on mx entryAt the main cPanel page, under the Mail section click on MX Entry.
  10. click on edit mx recordUnder the MX Records section at the bottom, click on Edit beside your entry with a Priority of 0.
  11. add mail to mx entry click editNow type in mail. in front of your domain to correlate your MX record with the local A record we previously created.

Website hosted by InMotion, email hosted by 3rd party

A common example of this, is if you'd like to host your website with InMotion Hosting, but you have email services with another provider such as Google Apps for your domain.

In the steps below, we'll walk through using an example domain Where we would like to continue to have the website hosted by InMotion Hosting, but we want to point our DNS MX (Mail Exchange) record to another email host.

  1. Login to your cPanel
  2. click on mx entry Under the Mail section, click on MX Entry.
  3. In the Add New Record section, you'll want to set the Priority and Destination for your 3rd party mail service, then click on Add New Record.

    We are going to use Google's as an example, since they're very common:


    These should all now be populated in the MX Records section at the bottom.

  4. click on delete local mx recordWith all of the remote MX servers added, we now want to remove the original local one.

    Click on Delete beside the MX entry, then click the confirmation Delete button.

  5. click on remote mail exchanger Finally change the Email Routing option to Remote Mail Exchanger, then click on Change
  6. Anytime you make DNS changes, it can take between 24-48 hours for those DNS settings to fully propagate. So your email will not start immediately delivering to these new remote MX servers.

You should now understand how to split up your domain's various services by using DNS records. While this typically isn't needed for the average user, it might be good to know that you do have this option available to you.

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n/a Points
2014-06-04 6:48 am

I am configuring spilt delivery with Google and it was working fine. When I delete the CNAME record and create the A recod my hosted email with inmotionhosting no longer able to receive emails. Any suggestions please?

11,186 Points
2014-06-04 8:44 am
This is because the MX records which control mail point to the location of your A record by default which is then sending your mail to the other location that you changed your A record to. To fix it, you may use the MX Entry tool to point your mail to the server that you are located on. You may see this to the left side of cPanel and will say something like <em></em>.
n/a Points
2014-06-27 7:27 am

I really need help to setup this correctly, my setup as follows:

- Website hosted locally (Made the above steps)

- Have group of emails hosted in Google Apps

- Have the rest of the staff emails hosted in my Inmotion Hosting


So far things work, but now mail from Gapps/Inmotion to Group don't reach Inmotion-hosted accounts inside that group. Ex: When I send email to a group contain users from Gapps, Inmotion, hotmail, etc.. the message don't rach Inmotion accounts only!! 

Any advise?! Thanks!

22,952 Points
2014-06-27 7:50 am
Hello Yousif,

Thank you for your question. We are happy to help, but will need some additional information.

Are the emails returned or bounced? If so, can you provide the returned/bounced message?

Also, it may be easier to contact live support at the time you are sending the emails. so they review the server logs in real-time.

If you have any further questions, feel free to post them below.
Thank you,

n/a Points
2015-01-17 8:12 pm

Hello Yousif,

I am in a similar situation. How did you end up solving the issue please? I will love to hear from you.




22,952 Points
2015-01-19 11:26 am
Hello Muhire,

Thank you for contacting us. If you want email hosted at 2 different places, you would have to setup 2 separate mail servers, and point their "A record" to different locations.

For example create: with an A record pointed to Google Apps. with an A record pointed to InMotion Hosting.

Then, people using Google apps use as their mail server.

People with email hosted at InMotion will use

If you have any further questions, feel free to post them below.

Thank you,
n/a Points
2015-01-19 12:16 pm

I handle it by creating an mail forwarder to every single Google App's email in inMotion cPanel

using the free offered test domain alias from Google.

Example: I have hosted in Google Apps, so I created in cPanel > Forwarders

So far everything working fine but groups!

Groups I created under Google Apps with users from:

Google Apps > Get emails of course. InMotion Hosting > Don't get emails! Other public services (Hotmail,, yahoo,..) > Get emails.

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