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At times you may need the IP address of your Shared Hosting server. This information is contained in cPanel.You can easily find this information by logging into cPanel. Please see our education channel for more information about cPanel.

Viewing your Shared IP Address

  1. Log into cPanel
  2. cpanel_ip_1On the left side pane, expand the stats (the stats may already be expanded. If they are expanded, skip to the next step).
  3. cpanel_ip_2Scroll down to find the Shared IP Address.

The IP address listed in cPanel is the shared IP address of the server you are on. If you need further assistance please feel free to ask a question on our support center. Please see our information on Shared cPanel Hosting .

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n/a Points
2014-07-19 1:35 pm
It didn't come up when I searched for 'Keep My DNS Servers" or "What is IP Address of Server"
I suppose I could have pinged the temp url.. but not sure if it will remain the same.
30,216 Points
2014-07-21 1:33 pm
Hello Stan,

Is the IP address not showing up when following the instructions above? I can see it from within your cPanel from here. Also, 'temp URL' is a bit of a misnomer. It does not mean that the IP address or the URL will change, it is always there and functioning as your account. It is simply used 'temporarily' until people get the domain name pointed to us. But pinging the temp URL will also give you the correct IP address for your account as it will not change.

Kindest Regards,
Scott M
n/a Points
2014-08-23 6:15 am


Thanks to share this.

you can also connect with Dedicated IP Address.

Shashi Regards, 

n/a Points
2015-01-18 10:50 am

why is my website is not pulling sometimes?do you have any idea about it? 

27,085 Points
2015-01-19 12:14 pm
Hello Darwin,

Sorry for the problem that you're having. Unfortunately, your question is very vague. "Why is my website not pulling sometimes?" Are you referring to not being able to get into your website? Do you have another problem? This article is about finding your Shared IP address. If you're referring to another issue, please post a question in the appropriate area or as a comment under the article associated with your problem.

Kindest regards,
Arnel C.
n/a Points
2015-07-04 11:47 am

Why is there no ip address shown in my cpanel??

19,030 Points
2015-07-06 3:22 pm
Hello Bibek,

Thank you for contacting us. I checked your cPanel, and it is not showing because you changed the default theme.

You can still view your shared IP address by clicking the drop-down box below Switch Theme, and select x3.

Thank you,

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