cPanel Login

The previous video showed you the cPanel login instructions through your Account management Panel and your browser address bar.

There are two ways that you can access your cPanel:

1. Through AMP (Account Management Panel).
2. Using the cPanel URL directly through your browser address bar.

How to access cPanel from within AMP

Accessing cPanel from within AMP is a very straightforward process:

1. Log into AMP.
   
2. Click the "Work in Control Panels" link (under the "Control Panel") header.
   
3. Click "cPanel Login" under the account you would like to log into.
   

Accessing cPanel through your browser address bar

1. Visit the the following URL to get to your cPanel login:

   your-domain.com/cpanel 

   Note! Replace the term "your-domain.com" with your actual domain name.

2. Type in your cPanel username and password. Your cPanel Username can be found in your technical details in AMP. If you do not know your password, you can reset it by following the instructions here.
   

Troubleshooting cPanel Login Issues

I am not prompted to login with a Username and Password when attempting to login

The first step to login to your cPanel is visiting your-domain.com/cpanel. When you visit this page, you should be prompted for your cPanel username and password. If you're not, usually it is due to your domain name just being registered / or not pointed to our servers, or you're using an internet connection in which the cPanel ports (2082 / 2083) are blocked.

Usually trying one of the following will resolve these issues:

• Use cpanel.your-domain.com instead of your-domain.com/cpanel.
  (This uses the cPanel proxy, which accesses cPanel over the standard port 80 vs. 2082 / 2083)
• Use your temporary cPanel URL.
  

I am entering a username and password, but they are not being accepted

If your username and password are not being accepted when logging into cPanel, it could be either of these issues:

• Make sure you are using the correct cPanel URL.
  (Refer to the directions above under 'I am not prompted for a username and password')
• Make sure your username is entered all lower case, and your password is case-sensitive.
  (For example, password is different from PassWord)
• You are using the incorrect password. Don't worry, this is very common.
  (If you forgot your cPanel password, you can reset your cPanel password via AMP).

Web Hosting

If you are unsure about what cPanel is and how it makes hosting easier for you, read our article about cPanel web hosting to see the popular features.

Please check the next article on The cPanel Layout. If you missed our previous article, please see the What is cPanel? tutorial. For more information on this course please visit Getting Started in cPanel.