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When a domain is newly registered, the nameservers are changed, or DNS changes are made, you can expect a propagation time up to 24 hours. This is because it takes time for the DNS to take effect across the internet. The actual time of propagation may vary in some locations based on your network setup.

What is DNS propagation?

When you make a DNS change, it takes time for the changes to take effect. This is called DNS propagation. It is the time it takes for the domain DNS to refresh the cache on the network.

How long does it take to refresh my DNS cache?

The cache is cleared over a certain amount of time. We suggest waiting up to 24 hours for the DNS cache to be fully refreshed. DNS will refresh according to the "TTL" or "Time To Live". When the DNS refreshes according to its TTL, the propagation is complete and your site will load.

How do I check if my domain DNS is propagated?

You can always check where your domain is pointing by the following domain routing tool.

Visual Domain Routing Tool

You can also ping and trace route your domain locally from your Windows/Mac command prompt to verify what IP you are actually seeing. If the ping and traceroute test show your server with us in the outcome, you know the DNS is propagated.

Can I speed up the propagation process?

The quick answer is no. You can try speeding up the propagation time by having your TTL set to a lower number (not recommended). This will refresh the DNS at a quicker rate. We set the default TTL to 14400 (4 hours); however the network that you are using to access the internet may update at a slower rate.

You can try Clearing your DNS cache or "Flush the DNS". For information on how to flush your DNS, please see our article on How do I clear my local DNS cache?. Clearing your DNS cache does not always work, so sometimes you will just need to wait.

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n/a Points
2017-07-20 4:04 am

I recently changed my host provider and while it was resolving the DNS information I found that there were a couple of days when my site was online for other people but I was unable to see it myself (except through proxynet). The problem eventually resolved itself this morning as the DNS server information on my internet provider's servers was updated but it left me in frustrated confusion for several days. I was persuaded by the host provider that it was due to the "cache" on my internet provider being sent to my hub instead of the updated online information but my internet provider said "No there is no cache". Both were clearly using a different terminology or a different understanding of the situation. As a "bear of little brain" myself, I'm just glad it was resolved without my intervention (apart from the fact that I reinstalled my system in hopes that it would solve the issue - obviously that had no effect, because the problem was server-side!).  The tech folk on the host and internet providers should perhaps have pointed me to your page here! :-)

n/a Points
2017-06-03 9:05 am

I want to install software in my hosting through cpanel.

Should I wait untuk the DNS propagated properly?

What I mean properly is when I ping my domain name it show Inmotion IP.


I just change my domain nameserver to Inmotion.

43,761 Points
2017-06-05 11:23 am
As long as you can connect to your cPanel you can install software. If you are pinging the domain name and it is showing the InMotion IP, then it is pointed to that server and will show files from there.
n/a Points
2017-01-11 6:41 am

If I get an error while loading a site "ERR_TOO_MANY_REDIRECTS", does it mean that the site owner is changing the DNS or URL?

41,127 Points
2017-01-11 2:35 pm
Hello Meet,

The error that you're seeing is not normally caused by a change in DNS or URL. It can be caused by different things. Try doing a search on the error message and you will see the various options to fix the error. Here's a link to provide an example.

If you have any further questions, please let us know.

Kindest regards,
Arnel C.
n/a Points
2016-11-07 6:13 pm

What can I do to make my domain point to a single IP, since it is currently pointing to two different IPs

43,761 Points
2016-11-07 6:48 pm
Unless you have a special setup, You will want to make your domain's main A record (or @ record) point to the IP address you want to use (your hosting server).
n/a Points
2016-05-17 5:28 am

We modified the MX records of our website,, and to date the changes we made are not propagating. It has been 24 hours since we made the change.

10,344 Points
2016-05-17 11:06 am
Did the records update in the tool you used to manage your DNS and the email not appear at the new destination? Or, did neither of the above happen? Remember to check the Nameservers for the domain you are managing. It is possible that domain's settings are being managed at a different location.
n/a Points
2016-01-10 5:11 am

Hello TJ

Its working now.. I had to add a secondary domain from my cpanel,

Thanks to Jason K, he sorted out the issue :)



30,772 Points
2016-01-11 12:54 pm
Hello Syed,

Thank you for contacting us and letting us know. We're happy you were able to get it working!

Thank you,
n/a Points
2016-01-08 1:10 am

I recently purchased a domain "".

I changed the nameserves but the site is still not active. Please help me with the status. Am i missing anything?

10,077 Points
2016-01-08 12:18 pm
Hello Syed,

Is it still not working as I am loading up a WordPress website using the Porto theme.

Best Regards,
TJ Edens
n/a Points
2015-12-10 12:04 pm

I am trying to sign in to my newly addon domain cpanel;  http://www.******.com:2082/ , it does not authenticate my name & password. I tried removing and I addon again, but still remains the same. My domain provider has said to wait for 8-12hours for the propagation. Now five hours has passed. Is the issue because of the propagation time, or do I need to redirect? Please help!

30,772 Points
2015-12-10 3:32 pm
Hello Anuar,

Thank you for contacting us. Yes, propagation can take up to 24 hours to propagate. Also, adding a new domain name to your account takes time to propagate.

As long as you are pointed to the correct nameservers, it should resolve successfully.

Thank you,
n/a Points
2015-08-18 11:31 am
A tool i like to use to check my domains dns propagation is
n/a Points
2015-06-03 10:39 am

We recently set up a mobile site and our webmaster has told us he set up the CNAME records, however when we check it  we get an error message.  It has been over 24 hours.  Here is our mobile link

Thank you for your help!

41,127 Points
2015-06-04 10:32 am
Hello Stefanie,

I double checked this today, and it seems to be okay. If you have any further questions or comments, please let us know.

Arnel C.
n/a Points
2015-01-26 5:04 pm

Am trying to move my site from one host to another but on accessing my site it redirects to an entirely different site altogether. Pls what is the reason for this.

41,127 Points
2015-01-26 6:07 pm
Hello Kipe,

Thanks for the question. Unfortunately, you have given us NO information about your domain name so that we could research it. If you're moving a domain from one host to another, the name servers that were assigned to your domain are what determine WHERE you site is pulling its files from. You can use WHOIS to determine where your site is pointing to. If you're an InMotion customer, we have an article that explains how to change your DNS.

I hope this helps to answer your question, please let us know if you require any further assistance.

Arnel C.
n/a Points
2014-11-26 2:29 am

Hello, my website is not loading properly. When I visit the site its showing this page

Please help me.. 

41,127 Points
2014-11-26 9:16 am
Hello Saimon,

Sorry you're having problems seeing the page properly. When we look, we see the store page with no problem. It may simply be a caching issue. Make sure that your browser cache is clear before reloading the page. I hope this helps to resolve your problem. Please let us know if you have any further questions or comments.

Arnel C.
n/a Points
2014-10-16 1:05 am
This page was linked to from the add subdomain portion of cPanel. It discusses how DNS propagation works for a newly registered domain, but does not mention if there are any differences between that and just adding a subdomain. Otherwise, very informative, thanks!
n/a Points
2014-05-30 2:40 am



Is there anyway to stop the propagation beacuse i updated wrong name server.


please check and clarify with me.


Thanks in advance.

9,968 Points
2014-05-30 6:07 am
Hello siva, and thanks for the comment.

Unfortunately there is no way to stop propagation if your updated name servers have already started spreading around the web. You could simply set your domain to the correct name server, and then that correct value would begin to propagate around the web at that point.

However if some servers already got the update for your domain pointing at the wrong name server, they will continue to point to the incorrect server and won't default back to the correct value until you update it and fix it.

Please let us know if you had any further questions at all.

- Jacob
n/a Points
2014-05-30 2:07 pm

Hi Jacob,

Thanks for your reply.

43,761 Points
2012-07-18 8:27 am
Hello unityman,

I agree! I have inserted a link to the instructions on how to do a ping and trace test. Thank you for pointing that out!

Best Regards,
Scott M
2012-07-17 9:34 pm
I meant to say "ping," not "pong"!
2012-07-17 9:33 pm
It would help if you explained how you pong your domain, locally or otherwise.

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