There are several ways you can check your email. For example, you can setup a desktop email client such as Microsoft Outlook, Mac Mail or web-based clients such as Gmail to check your email. You can also check your email from your phone, such as an iPhone or an Android phone.

Like the previous examples, webmail is another tool you can use to send and receive email. Webmail is different because you can access it using a web browser. It doesn't require you to setup the software. You can simply log into webmail and begin to use it.

Note! Before you attempt to log into webmail Be sure that you have first created an email address within your cPanel.

Steps for logging into webmail

  1. Visit your webmail URL in your browser address bar. There are 2 types of connections to your webmail. The Proxy (Works on port 80) or the Standard (SSL Port 2096 or Non SSL 2095). Below are the WebMail URL's.

    Standard Webmail urls

    http://your-domain.com/webmail
    http://your-domain.com:2095
    https://your-domain.com:2096
    

    Proxy Webmail url

    http://webmail.your-domain.com

    Note! Be sure to replace your-domain.com with your actual domain name or server hostname (Your domain and hostname can be found in your AMP technical information).

  2. Log into your webmail using your email address and password
    Username This will be your full email address, all lowercase (as in you@your-domain.com)
    Password This is your email address' password. Forgot your email password?

    Not being prompted for a username and password?
    You may be behind a network that is blocking the webmail ports (port 2095 and 2096). Please go back to step 1 of this tutorial and use the proxy URL for your webmail.

  3. Choose one of the three webmail programs.

    After logging into webmail, you'll be presented with three options: Horde, Roundcube, and SquirrelMail. These three options are different webmail clients that can be used for sending and reading email. It's recommend to test each to find out which one works best for you. You're not forced to use any of the webmail clients once you've chosen your preferred one, you can read your email with any of them at any time.

    The 3 available Webmail Clients
    SquirrelMail Limited in features, however this allows you to quickly read and respond to email
    Horde Has more functionality than SquirrelMail, however this can at times make the software slower and more "busy"
    Roundcube Is the new kid on block, just recently introduced into cPanel. Feature wise it falls in between SquirrelMail and Horde, however it has a very clean look and feel to it, similar to a desktop client such as Mac Mail our Outlook

What's Next?

In addition to webmail, there are a few other email features that can be used on our servers. You may be interested in learning more about:

  • Email Forwarding - automatically forward emails to another email address
  • Auto Responders - going on vacation? setup an auto respond to notify others when they email you that you are out of the office
  • Spam Assassin - if you're having a problem with spam, start by setting up and configuring Spam Assassin

Please check the next article on Modifying your MX records. If you missed our previous article, please see the Creating an Email Account tutorial. For more information on this course please visit Using Email.

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2013-02-26 08:53 am
Updated to include a link to Gmail set up per customer request.
2012-12-28 02:15 pm
Fixed grammar mistake in 2nd paragraph.

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