If you've forgotten your cPanel password, you can reset it using your Account Management Panel (AMP).

Please note:
cPanel account passwords can only be changed through AMP for shared hosting accounts. If you have a VPS or Dedicated hosting account, please call / email / or chat with our Support Team for further assistance with resetting your cPanel password.

To reset your cPanel account password within AMP:

  1. Log into your AMP
  2. Under "Account & Billing" in the left menu, click "Details"
  3. Under "Active Subscriptions", locate the account you would like to reset the cPanel password for
  4. Click "Reset Password" underneath it
  5. Active Subscriptions > Reset Password page will load. Type the Password and Confirm Password and click submit.

Note! If for whatever reason you cannot reset your password in AMP, please contact tech support for them to reset it manually.

You should now be able to log into your cPanel with your new password. If for whatever reason you have trouble resetting through AMP, please do not hesitate to contact support with a password reset request.

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2013-02-13 08:24 am
Added vital heading on what to so when password reset fails.
2013-01-21 10:14 am
Added step 5 per customer request to add further clarification.

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