In this article I'm going to review why you might be encountering an EAI_NODATA - No address associated with nodename error in your FTP client. Sometimes an EAI_NODATA error is also related to either a EHOSTUNREACH error, or an ECONNABORTED error as well.

These are all common FTP errors that typically will occur when your domain name is not yet registered and pointing to a web server. Also sometimes if you've just recently changed where your domain name is hosted at, your FTP client can cache some private data settings from the old connection, and it could not be allowing you to connect to the new correct server.

When there are DNS changes made to your domain name, this changes the physical server that your domain's website files are hosted on. These changes can sometimes take up to 24 hours to fully propagate, and especially after updating your domain's name servers you might encounter the EAI_NODATA error within your FTP program, and it could be stopping you from being able to connect to our server.

Fixing EAI_NODATA error

Using the steps below you should be able to quickly resolve the EAI_NODATA - No address associated with nodename error from happening in your FTP client. There are typically two methods in which you can utilize to try to prevent this error from happening to you.

  1. The easiest method would simply be to find your server name in cPanel, then in the hostname field of your FTP client, use that server name.

    This would ensure that your FTP client is directly connecting to our web server that hosts your website, and it wouldn't have to rely on any recent changes to your domain name's DNS setting that might still be waiting to propagate.

    If your server was biz104 for instance, you would want to use the hostname to be able to connect.

  2. If you'd like to try to resolve the EAI_NODATA error and remain using your domain name instead, then you'd want to clear out the private data associated with that connection in your FTP client.

    In this example we're going to be using FileZilla.

    • In FileZilla's menu click on Edit then select Clear private data...
    • Ensure that Clear quickconnect history and Clear reconnect information and selected then click on OK.
    • If you get a Reconnect information cannot be cleared while connected to a server. pop-up, go ahead and click on OK to re-connect your FTP session to try again.

You should now hopefully be able to fix any of the common FTP errors like EAI_NODATA, EHOSTUNREACH, or ECONNABORTED. If for some reason you're still having issues you should still be able to upload a file using File Manager in cPanel as well.

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n/a Points
2014-04-09 11:16 am

Hi, very easy instructions to follow and understand, no problem there. When I tried passive set up and test I got aborted error. When I tried Active I get 503 error.

5,671 Points
2014-04-09 7:30 pm
Hello Howard,

It sounds like you are more than likely encountering a firewall issue. Do you currently have any firewall software running on the computer that you're trying to establish an FTP connection from?

Have you been able to FTP from your current computer to any other FTP servers, or are you just having a problem connecting to your website's FTP account?

- Jacob

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