This article will guide you on how to edit an order within the PrestaShop 1.5 back office. After creating an order in the admin dashboard, there may be some changes you need to make. This can be to shipping, addresses, even the product itself. This can be done via the back office in PrestaShop 1.5. Follow the steps below to learn how to edit your order.

Modifying a manual order in PrestaShop 1.5

  1. Log into your PrestaShop 1.5 admin dashboard.
  2. Using the top menu bar, hover over the Orders tab and click on the Order option.
    _order-messages
  3. You will now be at the Orders list which shows all current orders. Locate the order you want to edit and click on the View button on the far right side of the row. It is the one that looks like a paper with a magnifying glass.
    edit
  4. Now you are on the actual order editing screen. There are several sections to consider. Each one has either an Edit button that looks like a pencil and paper, or a Change button. Below is a list of the different sections that can be changed.
    - Shipping
    - Shipping Address
    - Invoice Address
    - Products
    - Messages

    Changes are automatically saved to the order as you edit so there is no save button to click.
  5. edit-page
Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve our Support Center:
Email Address
Optional, but our team may contact you for more information.
Like this Article?

Comments

Post a comment
n/a Points
2014-03-12 2:12 am

Sorry to say but we can't edit the shipping I mean shipping method.

Staff
5,648 Points
2014-03-12 1:25 pm
Hello Tapas, and thanks for your comment.

Yes unfortunately you can not modify the shipping method of an order that has already been placed from the Orders page in PrestaShop.

It looks like if you really wanted to modify things, you would possibly be able to go to the ps_order_carrier table in your PrestaShop database, and then modify the id_carrier row of the particular order you needed to change the shipping carrier for.

I'm not sure if that would mess up anything else in your database, it doesn't seem like it would, but this functionality to alter shipping methods after an order has been placed isn't built in by default. I'd recommend backing up your database in cPanel prior to making any manual changes to the database like this.

Please let us know if you had any other questions at all.

- Jacob
n/a Points
2014-03-15 12:15 am

how can i edit the customize fills content in the order at back office.

Post a Comment

Name:
Email Address:
Comment:
Are you a bot?
Submit

Please note: Your name and comment will be displayed, but we will not show your email address.

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!