You can use your Gmail account to send and receive your domain email address by setting up your domains email address as a POP3 and SMTP account at Gmail. This article will explain how to set up Gmail to use your domain email address.

Note! If you previously had a forwarder to your Gmail, you will need to remove that after your Gmail is set up.

Also! We recommend using the SSL settings. The SSL email setup is more secure as it encrypts the data while in transit.

Configuring POP3 and SMTP at Gmail

  1. Log into your Gmail account.
  2. Settings POP3 SMTP GmailGo to the Gear at the top right and select Settings.
  3. Accounts POP3 SMTP GmailClick the Accounts tab.
  4. Add POP3 SMTP GmailOn the "Add a POP3 mail account you own" page, click Next Step.
  5. Click Next POP3 SMTP GmailEnter your domain's email address and click Next Step.
  6. Add the information POP3 SMTP GmailEnter your POP3 information for your domains email address in the form.

    Click Add Account.

  7. Send POP3 SMTP GmailYou will have a success message saying the email was added. You can set the email to send as well.

    Note! If you do not want to send through Gmail, click the No radio button. You don't need to follow the next steps.

    If you want to send through Gmail, select Yes and Click Next Step.

  8. Enter your name POP3 SMTP GmailEnter your Name.

    Click Next Step.

  9. Send through POP3 SMTP GmailSelect Send through Gmail.

    Click Next Step.

  10. Verification POP3 SMTP GmailNow you will need to verify the email address is yours. Gmail will send you an email with a code.

    Click Send Verification.

  11. Verification email POP3 SMTP GmailCheck your domains email. You can do this in Webmail. Get the code from the email that Gmail sent you.
  12. Validate POP3 SMTP GmailEnter the code into the text box and click Verify.

    Final view POP3 SMTP GmailNow you will see your Domains email address in the Send Email As and the Check mail from other accounts section.

Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve this article:
Email Address
Name

new! - Enter your name and email address above and we will post your feedback in the comments on this page!

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question
n/a Points
2014-11-04 5:26 am

Hi there,

The steps to 'send via gmail' are either out of date or incorrect..... I can follow it to a point, but then it comes to a page with 'Send mail through your SMTP server'...... it then asks for SMTP Server, Username, Password.... and then has the options for a port, and Secured connection using TLS, or using SSL..... and then when I type the same password and click 'add account', I receive the following message:

 

      "Authentication failed. Please check your username/password. (Server response: DNS Error: Address resolution of smtp.xxxxxxxxxxxxx.co.uk failed: Domain name not found code(0) ]

 

 

Staff
10,019 Points
2014-11-04 9:59 am
Based on your error, it could be due to an incorrect server listed. If you are hosted with us, your mail server would be something like mail.xxxxxxxxxxxxx.co.uk whereas you appear to be entering smtp.xxxxxxxxxxxxx.co.uk.
n/a Points
2014-11-04 3:58 pm

I'm not in the UK

Staff
20,848 Points
2014-11-04 4:12 pm
Hello Nathan,

Jeff was only giving examples based on the information Ben provided in the previous question. The SMTP server may take the format of either "mail.example.com" or "smtp.example.com". The "co.uk" would replace the ".com" if that was the email server it needs to attach to.

Kindest Regards,
Scott M
n/a Points
2014-11-05 5:27 am

Thanks Jeff, that did the trick.

For some reason Gmail was auto-populating that field with "smtp" and I was of course just leaving it that way because I presumed Gmail knew the default settings...!

All sorted now, thanks.

Ben

ben@hammertonbrewery.co.uk

n/a Points
2014-11-13 2:40 pm

JeffMa - Thank you so much!!!!! was spending hours on this trying to work it out and this answered it my question - thank you!!!

'Based on your error, it could be due to an incorrect server listed. If you are hosted with us, your mail server would be something like mail.xxxxxxxxxxxxx.co.uk whereas you appear to be entering smtp.xxxxxxxxxxxxx.co.uk.'

n/a Points
2014-11-26 8:43 pm

After completing Step 8, I get the following "error"

You must send through domain-name.com SMTP servers when you send as username@domain-name.com. However, this functionality is not available for your account. Please contact your domain administrator for more information

It seems like Gmail wants to just use domain-name.com and doesn't give me the option to change to the secureXX.inmotionhosting.com SMTP.

Thoughts?

Staff
18,399 Points
2014-11-26 10:18 pm
Hello Mike,

Thanks for the question and sorry for the problems with the setup. Generally, if this interface is giving an error, it's a result of some setting errors. I tested it with my own gmail account. You can see it here:



Apologies for no audio, but it's a quick video to show you the settings I used. If you need to find your own email settings, please see How to find my email settings. Make sure you're using the right user and email server settings and the option should work. Note that I was able to change the server settings AND the user settings.

If you continue to have problems, please let us know.

Kindest regards,
Arnel C.
n/a Points
2014-11-27 12:13 am

Arnel,

Thanks for your reply. Soon after I posted I realized that the "domain administrator" I should contact might be the one for my Google mail account.

To be more clear, my "Gmail" account is a Google Apps for Education email account. I'm guessing the administrator has not allowed that feature for some reason. (It only shows "Accounts" and not "Accounts and Import" like yours.) I also checked my personal Gmail account and it shows what you indicated and what the steps describe above. I might just end up using that account.

Thanks and have a Happy Thanksgiving!

Mike

n/a Points
2014-12-13 8:24 pm

I am trying to set up forwarding with my gmail account.  However when I put in my domain name i keep getting the error: 

There was a problem connecting to mail.kitsplit.com

I'm pretty sure everything i'm putting in is acurate according to these instructions.  What should I do?

Staff
20,848 Points
2014-12-15 9:59 am
Hello Lisbeth,

It appears your main domain is pointing to an amazon store. Your mail.example.com record is pointing to the main domain, which would go to the Amazon server. If you are wanting to use your email here with us, the mail.example.com record would need to be changed as well as the MX record.

The MX record will need to be changed to point to mail.example.com (replacing example.com with your domain name). You can do that by following our instructions on modifying MX records.

Then, we want to change the way mail.example.com is pointing so that it points to our servers. To do that you will first need to know the IP address of your account on our servers.

Once you know that, you will need to make a change to your mail.example.com record using the Advanced DNS Editor. Simply 'edit' the record and change the Type from CNAME to A. Then the field under it will change from 'cname' to 'address'. In that field, enter the IP address and then click 'Edit the Record'.

This may take a bit of time as the information needs to broadcast out to all the DNS servers around the world, so it can take from 4-24 hours to propagate. After that, however, you should be able to set up your gmail to use your mail.example.com without issue.

Kindest Regards,
Scott M
n/a Points
2014-12-16 5:51 pm

Hi Scott,

 

Thank you for responding to my question.  We followed your directions but there still seems to be trouble with our email.  We are not recieving email and when we send email it says "temporary local problem". 

Can you check our domain and see if it is properly configured.  Please advise on how we can fix this ASAP-- we are in a bit of a bind with this and need email functioning immediately!

 

Thank you,Lisbeth

Staff
10,019 Points
2014-12-16 7:01 pm
Are you attempting to send mail via Gmail as this article states, or are you using another mail client?
n/a Points
2014-12-16 7:08 pm

Hi Scott,

 

We were testing the send function via the inmotion webmail.   

Ultimately we'd like to send email via gmail, but we haven't been able to configure that yet. 

 

Can you check our configuration to see if we followed Scott's directions correctly?

Thank you so much!Lisbeth

Staff
10,019 Points
2014-12-16 7:18 pm
The MX records look fine. Within the MX Entry page, be you may need to manually set the mail exchanger to local.
n/a Points
2014-12-16 7:56 pm

Hi Jeff,

Thanks so much for your response. 

As you suggested, we manually set the mail exchanger to local.  That seemed to fix it!

All the best,

Lisbeth

 

n/a Points
2014-12-16 1:38 pm

I'm getting my settings from here:  https://secure135.inmotionhosting.com:2096/cpsess1088620592/webmail/x3/mail/clientconf.html?domain=stirrednotshaken.com&redirectdomain=&acct=mbmartini@stirrednotshaken.com and Gmail keeps kicking it back - see error below.  I'm positive I'm putting in the correct password, after multiple attempts.  Where am I going wrong?

 

Staff
10,019 Points
2014-12-16 6:54 pm
Your settings here look fine, so make sure your password is correct as this is the only possible reasoning that I am seeing that would prevent the connection. You can confirm the correct password by entering it into webmail.

Post a Comment

Name:
Email Address:
Phone Number:
Comment:
Submit

Please note: Your name and comment will be displayed, but we will not show your email address.

22 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!