You have the ability to change the primary domain name on your account. You must have already registered the domain name that you will be switching your account to. If you haven't already registered the domain name, domain registrations through InMotion Hosting are $14.99 per domain per year.

NOTE: Please note that the cPanel software was not designed for the main domain name to be easily switched around. The domain name can be changed, but the files that go along with it are not moved. What does this mean? It means that your hosting account's original primary domain (your previous main domain) has website files that either need to be moved or removed from the current location which is typically known as the document root. It also means that when you have your main domain changed, that the files that go along with it are not moved for you. The instructions for changing the primary domain are found below. For insructions on moving/removing your primary domain files, go to How to Move your Primary Domain Files.

What is affected when my domain is changed

Before we proceed with instructions on how to have your main domain changed, it is important that you understand what is affected by the change. The following items are affected when you change your primary domain: email, website files, subdomains, and your search engine rank.

If you are using a content management system or other website software (e.g. WordPress) Please be aware that simply changing the main domain may only be the start of configurations you need to change. Please make sure that you double-check your software's documentation on changing the domain name.

Email

All of the email accounts created for domainA.com will turn into domainB.com accounts. You@domainA.com will now be You@domainB.com. If you still needed You@domainA.com then you will need to add domainA.com to your cPanel again as either a parked or addon domain name and recreate the email account.

Important! This is not always the case. If you have a parked domain with emails that have the same username as the main domain and you change your main domain to that parked domain, your emails may not change.


Files

If domainB.com was an addon domain name and all of the files were located in public_html/domainB, you will need to reupload the files back to public_html.


Subdomains

All of your subdomains.domainA.com will turn into subdomains.domainB.com. For example, sales.domainA.com will now be sales.domainB.com. All subdomain names will need to be recreated if still needed.

The previous main domain name on the account will be removed. If you still needed that previous main domain, you will need to log into your cPanel and add it as either a parked or addon domain name. Once the domain name has been changed, you will log into your cpanel via http://domainB.com/cpanel instead of http://domainA.com/cpanel


Search Engine Rank

If you are changing your website's domain name, keep in mind that this could affect your rank in search engines. Instead Google recommends that you setup a 301 redirect, which lets search engines know the website is permanently moving.


Steps to change your primary domain for Shared accounts

If you have a Shared account, you can change the main domain name on your account through AMP:

  1. Log into AMP.
  2. Click the Change Primary Domain icon.
  3. Change Primary Domainclick here Change Primary DomainYou'll see a page with an explanation of everything that is affected when your domain is changed. If you're aware of this information and would like to proceed, click on "here" in "If you agree to these terms and wish to proceed, please click here".
  4. New domain Change Primary DomainIf you have any addon domains, you'll see the dropdown box is pre-populated with those addon domains. Select the addon domain you'd like to change your primary domain to, or you can choose "Enter Domain Name" to type in a domain that's not listed in the menu.

    Click the "Submit" button.

    Click OK Change Primary Domain

    Note! If you see no domains in the drop box it is because you have no addon domains in your cPanel

    Click OK.

  5. View Account Change Primary DomainYou will see a confirmation in your AMP panel like "Your primary domain has been changed to your-new-domain.com".

    Verified change Change Primary DomainYou can log into your cPanel to see the new domain in your cPanel stats.


    Email verified Change Primary DomainYou will also receive an email at your email account on file with a confirmation of the Primary Domain change.

Modifying domains on VPS and Dedicated servers

If you are on a VPS or Dedicated server, you can modify your cPanel accounts. To learn how to modify your own cPanel accounts in WHM , please see the tutorial on How to modify a cPanel account within WHM.

If you need assistance with changing your primary domain name, contact our Support department via chat, email or phone 24/7.

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Related Questions

Here are a few questions related to this article that our customers have asked:
Changed the primary domain and then changed it again
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2011-11-30 12:06 pm
Hi,

1. username: ************@yahoo.com

2. Password : ********

3 main domain : www.ultrazoom-photographics.com

Thank you so much.

Paul Cassar
2012-01-20 2:05 pm
i just had created a account on phone today and the domain name that i wouted was techrepairservice.net and it was an error they put it as taxrepairservice.net
so please i need it to get chnnge to techrepairservices.net
thnakyou
Staff
9,967 Points
2012-01-20 2:13 pm
Hi TECHSERVICES,

Thank you for posting your question/ concern. I'm more than happy to assist you. You'll need to contact our support department and they can correct the issue. You can call via the phone or submit an email to support@inmotionhosting.com

If you submit an email it will be necessary for you to verify the account by providing the last four digits of the credit card on file or the current AMP password. Also, please let us know your current cPanel username or current domain name so we can locate your account.

Also, be sure to provide us with the domain name you want to change to. Since you said you created the account today, we should be able to cancel the current domain with the registrar and register the new domain name.

If you need further assistance please feel free to contact us.

Thanks!

Tim S
2012-02-07 8:45 pm
I created a sum-domain,, do I have to redirect it to my main domain now?
Staff
9,967 Points
2012-02-08 10:37 am
Hi BigCee,

Thanks for posting your question. I'm more than happy to assist you. I'm a bit confused at what you are trying to do. You say you created a subdomain, but are you trying to re-direct it to your main domain? Can you explain a bit further what you want to accomplish so I can assist you further?

If you need further assistance please feel free to contact us.

Thanks!

Tim S
2013-01-05 11:51 am
I also do not like my original domain name, and now will have to purchase another one, the trouble is that for beginers on the inmmotion web pages it says 6 or however many domain names and who knows the difference until stuck with it.
2013-04-14 9:22 pm
i currently have a wordpress site setup on the current domain, if I change the main domain name to a different one will it retain the same site or will i have to set it up again?
Staff
5,889 Points
2013-04-15 2:08 pm
You can change the site url for your WordPress and it will change for your whole site. You do not need to rebuild the site.

James R
n/a Points
2014-04-23 8:31 am

I am letting the domain for what is currently set up as my primary domain name expire. I have an add-on domain which I will continue to use. If my primary domain name registration expires, what happens? My fear is that my files in the add-on domain will be lost. Thanks for your help.

Staff
8,250 Points
2014-04-23 8:54 am
Hello Beth,

If your domain name expires, it will not delete any files. We recommend performing regular backups of your website files, and storing them on your personal computer.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-05-03 9:49 pm

i am very disappointed that inmotion advised me to have an ecommerce website as an add on this totally is screwing up my business plans with this website....

Staff
8,250 Points
2014-05-05 8:44 am
Hello PAULO,

Sorry to hear about the trouble you are having. What type of problems are occurring? You can always remove/uninstall the ecommerce software, or move it to another folder.

Also, if you need a different CMS, we offer over 280 other free options in Softaculous. We can guide you in selecting the option that works for you, but it is your choice in the end.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-07-01 7:23 pm

Hi,

I am developing a site for a client. They already have a site at pprpix.com which is hosted elsewhere. When the created the account with InMotion, they used pprpix.com as the domain. Their current site needs to stay up, and now when I try to use the temp link to get to the development site, it just redirects to pprpix.com. I have no way to get to my development site now. How can I fix this? I have a wordpress install in the main directory of the InMotion host. Please Help.

Staff
15,973 Points
2014-07-01 7:46 pm
Hello David,

Sorry to hear about the problem. This is probably the best thing to do: 1)Make an A record change (to point the domain name from InMotion to the old host, and 2)Make a HOST file change. A host file change will allow you to continue using the pprpix.com domain name to reach the account that's located on InMotion's server - but only from the developing computer. Anyone else on the internet will be re-directed to the original host based on the A record change.

Our directions on making an A record change can be found in our Custom DNS records tutorial. There's a video as well as a link the explicit directions for making A record changes. You will need to have the IP address of the server of your old host in order re-direct the domain name to that server.

I'm assuming that your development site is on InMotion's servers? It wasn't clear that you were developing here with us. If that is the case, then you can use a HOSTS file change on your computer in order to point the domain name (either "www.pprpix.com" or "pprpix.com" ) to our server. When you have the hosts file in place, YOUR computer will think that when typing the in URL you assigned will be coming from our server. Follow the tutorial for instructions on changing the HOSTS file mod. We also have a Mac tutorial if you need it.

That should help resolve your current issue. The site will be re-directed to the old site with the A record and the development site can be accessed from the developer's computer. When you're done, then you would need to need to remove the A record and also delete the HOSTS file entry in order to see the site coming from the InMotion server.

Regards,
Arnel C.
n/a Points
2014-07-01 8:45 pm

I have done this, but now when i point to 1xx.xx.xx.xx or pprpix.com on my home computer (my inmotion host, and the root of my wordpress install), i just get an inmotion page like nothing is setup. Any idea why this would happen?

Staff
15,973 Points
2014-07-01 10:28 pm
Hello David,

If you have made DNS changes such as the A record, the change does require about 24 hours for it to take effect. However, the HOSTS file change should take effect right away. I've been testing it here and it does work okay. I did have to remove your .htaccess file (I backed it up to htaccess-OLD). I was getting an odd error earlier, so I removed the dev.pprpix A record that you had added. It's not really necessary for working on the WordPress site anyway.

Once you have added the HOSTS file change properly, you can access the WordPress Admin with no problems - it will work as though you were running it directly off the server (which you are) . The main difference is that you're simply tricking it into launching from the InMotion server, instead of the current A record location.

Make sure that you clear your browser cache as it will try to use the cache to load the site as it was set previously.

I hope that helps to clear up the issue. Please let us know if you continue to have problems

Regards,
Arnel C.
n/a Points
2014-07-01 10:24 pm

can you please remove these threads from my posts? i stupidly included an ip address!

Staff
15,973 Points
2014-07-01 10:29 pm
Hello David,

I went back and removed the IP from your post - it's no longer there.

Arnel
n/a Points
2014-08-09 2:13 am

Hi

 

I face problem in change domain from old one to new domain

 

A set of dell machines is removed from one domain and it is connected to our domain,  but the old domain is not released..

 

How to release old domain,  kindly help me

 

thank you

 

with regards

 

Anto Vizhoni .M

Staff
8,250 Points
2014-08-11 10:20 am
Hello Anto,

Thank you for your question. We are happy to help, but will need some additional information. Do you want to point your domain, so it is hosted on our servers?

Are you trying to release your domain and Register it elsewhere?

If these are not what you are trying to accomplish, please provide more details on what you want to do.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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