In this tutorial:

For more information about SSL certificates and when you might need one for your website, please see our article: What is SSL and why is it important?

Please note, the following information is for customers ordering an SSL through InMotion Hosting. If you have (or will be ordering) an SSL from a separate (third party) SSL vendor, please see our article on requesting installation of a third party SSL.

Shared vs Dedicated SSL

Shared SSL Certificates

If you are on a shared server (business class hosting), you will have access to the shared SSL certificate on the server. To access this, you can create https links in your website files that use the secure server name. The secure server name is always 'secure##', with ## being the number of your server. Your server number is listed in your account's technical details in AMP.

For example, if you are on the server and your username is 'userna1', your secure URL will be:

Please note that the above URL will be visible when visitors hover over links on your website.

Please keep in mind that if you use the shared SSL, every link will need to use the same link structure as above. Shared SSL's only only work using the URL format shown above ( 

For more information specifically on Shared SSL certificates, please see our article on How does the shared SSL work?.

Dedicated SSL Certificates

In this section:

To have the SSL certificate installed, you first must remove domain privacy from the domain.  If your domain's registered at a different registrar, contact them for assistance removing domain privacy. Also, make sure the WHOIS information on your domain matches the information for the SSL certificate and that there is no privacy on the domain. SSL certificate requests sent to our certificate provider that have mismatching information will NOT be processed.After completing the SSL installation, our support team will send you an email with more information.

Our Dedicated SSL certificates are 256-bit encrypted Comodo SSL certificates and are only $99.99 per year. Certificates require a Dedicated IP address for $2.00 per month. This $2.00/month fee is waived if the Dedicated SSL certificate is purchased through InMotion Hosting. There is also a one-time $25 installation fee for all SSL certificates.

When a dedicated SSL is installed, a new IP address must be assigned and may cause intermittent issues until it fully propagates, which can take up to 24 hours.

Purchase an SSL from AMP

  1. Login to AMP (Account Management Panel).
  2. Click the Purchase SSL Certificate button.
  3. On the next screen, select the SSL Certificate's subscription length (ie 1 or 2 years). Also enter the Desired Certificate Name. Generally secure. or www. are the most common certificate names, followed by the domain name. For example, a certificate for our website would read When you are done click Next.
  4. Enter the contact information for the owner of the SSL certificate. Note that Comodo will check the information you submit against the information given in a WHOIS lookup, and it must match. If they don't match, you will either need to change your whois information or change the contact information you are entering.
  5. Finally, after hitting Next you can choose how you want the SSL billed. Once you have completed the form, click Submit, you will then see a message stating "Your order has been submitted for processing. Please look for a follow up from our staff shortly."

How Long before the SSL is installed?

Typical turn-around time is up to 48 hours, but there are many reasons why an SSL may take longer to be issued. If this SSL is critical for your business, I recommend allotting up to 2 weeks for this process, in case you run into any issues.

How Do I Know When the SSL Installation is Complete?

Tech Support will send you an email immediately after installing your SSL successfully. The email will go to your primary email address on file, which you can update in AMP.

Obtaining the image and code for your Secure Seal

After you get the SSL set up you can show the Secure Comodo Seal on your website. For more information, see our full guide:

Cancel an SSL from AMP

  1. Login to AMP.
  2. In the main menu, move your mouse over the Billing option, and click My Subscriptions.
  3. Find your SSL on the My Subscriptions page, and click the "X" to the right.
  4. Confirm you want to cancel the SSL on the next screen by clicking the Submit button. You will then see a message stating "You have cancelled your SSL subscription."
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Like this Article?


Post a comment
2011-12-11 8:33 pm
Hi, how do I use a shared SSL certificate on an addon domain? Is it possible?
2011-12-12 6:12 pm -
2,760 Points
2011-12-12 6:31 pm
Hi niallm1,

It appears you got this one resolved. If you need any further assistance however with using your shared ssl certificate, or if you have questions on how to get / use a dedicated ssl certificate, please let us know!

- Brad
2012-01-14 7:06 pm
this doesn't really tell you HOW to do anything. it's so unclear. is there anywhere that gives an indepth tutorial on it.
2,760 Points
2012-01-16 11:59 am
Hi Wanzy,

We really do appreciate the comment! I've updated the article to give a brief outline on the whole SSL process:
What is the process for requesting an SSL Certificate?

It is a bit vague, but if you have any specific questions, feel free to ask and we'll be more than happy to assist.

- Brad
2012-02-16 3:26 pm
I want to enable the shared SSL for my site and emails but the process listed above is very vague. I get invalid certificate messages when I access my emails
I've donethe https://secure##....... but don't know where to go from here.
6,907 Points
2012-02-16 3:40 pm
Hi benfgb,

Thanks for posting your comment. Can you provide me the exact steps you are taking so I can replicate your error? Also can you provide me with the exact error message?

Are you trying to set up an email client to use the shared SSL? If so, you should not be including the https:// in the beginning of the path.

Here's an article on setting up an email client to use the shared SSL:

Email Client Configuration - Email Over SSL

If you are simply trying to access webmail via the SSL you'd use this link:

I hope this helps! If you need further assistance please feel free to contact us.


Tim S
n/a Points
2014-03-03 1:05 am

Hi i'm wondering if the $25 fee means that I provide you with the full URL of my shopping cart and you set it all up on the backend? I have nothing to do on my end?



4,112 Points
2014-03-03 11:40 am
The SSL installation fee is simply the SSL installation on the server and does not affect the code of your site. This is something that you would need to change on your own.
n/a Points
2014-03-05 3:12 pm

i have 7 sites on my server, i would just like to double check i am buying certificat for the server, which means for all sites will have a certificate?

5,603 Points
2014-03-05 3:45 pm
Hello SS,

If you just purchased a certificate for your server, such as, you could secure all of your domains using that certificate as a Shared SSL certificate.

However, that would mean your 7 sites would need to be accessed over that shared domain to work like this:

If you wanted each full domain name secured separately, then a separate SSL certificate and dedicated IP address would be needed for each.

If all 7 of your sites are sub domains of a common main domain, then you could install a 3rd party SSL, more specifically a Wildcard SSL. However this would only secure your sites like this:

Thanks for the comment, and let us know if you had any other questions at all!

- Jacob
2014-04-17 9:09 pm
If I just upgraded from a shared cPanel to VPS plan will I need a dedicated SSL certificate for the cPanel or does it come with one? Now when I login it the SSL certificate throws an error and I exported and imported it into Microsoft's Trusted Root Certificate Authorities MMC. Any help?
5,603 Points
2014-04-18 12:48 am
Hello jstepp,

A VPS doesn't come with a dedicated SSL certificate by default. However, you can install SSL certificates with the cPanel SSL/TLS Manager.

You could either generate a self-signed cert for your VPS hostname to use for encrypting data, but it would have self-signed warnings in a web-browser. Or you can purchase a SSL certificate if you wanted to avoid the self-signed certificate warnings.

Please let us know if you had any other questions at all.

- Jacob

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