IMAP folders may need to be manually assigned to a Mac Mail account in order to synchronize properly.  The following article explains how to find and configure this setting within the Mac Mail client.
 

How to Add Folders to the Subscription List in Mac Mail

  1. Open your Mac Mail client.
  2. Mac mail illustrating mail accountIn the top left corner, click on MAIL in the menu bar, then select PREFERENCES.
     
  3. Click on the ADVANCED button at the right of the screen.
  4. Make sure that the first two items in the ADVANCED page are checked off.  
  5. The first two boxes read:

    -Enable this account
    -Include whe automatically checking for new messages

  6. Close the Accounts window, then under the MAILBOXES column on the lefthand side Control-click (or right-click) onto the INBOX icon.
  7. Account Info windowClick on GET ACCOUNT INFO.  You will see an ACCOUNT INFO window pop up like the one in the screenshot on right. Click on SUBSCRIPTION LIST.  You will see the list of folders that are subscribed or not subscribed for synchronization with your IMAP account.  You can select the folder and SUBSCRIBE or UNSUBSCRIBE with the buttons at the bottom left of the sceen.
  8. Close the ACCOUNT INFO window, then click on MAILBOX in the menu bar at the top of the screen.   
  9. Click on Take  All Accounts Offline.  Wait for it to go off-line, then click on Take All Accounts Online to complete the changes.  
 
 
 
Like this Article?

Login to comment.

Your Opinion Matters

... but we need to know what you're thinking!

The Community Support team wrote the article you're looking at now. We like to think it's perfect, but we're sure you have some suggestions. Please, let us know what they are!

Feedback
Your Email Address
Because we'd like to talk with you!

Latest Questions

If you need some help, submit your question to our Community!
We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)
Ask a Question!
Recent Questions
  1. Email logs - where shall I find log on who, when, IP address, has open a connection
  2. Creating a Cname
  3. 500 Firewall Error

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!