Most email clients, including Outlook 2010, allow you to leave a copy of the emails in your inbox on the server. This, at times can be important, since by default POP3 email protocol downloads the email message from your inbox and removes it from the server. For more information about the differences between POP3 and IMAP please see our article. 

If you need help setting up your email client, please read our tutorials. Changing your settings to leave a copy on the server is simple. If this is an existing account, you'll need to go to: Account Settings > Advanced

Under 'Delivery', check the box next to 'Leave a copy of messages on the server'. It's also recommended to choose to remove messages from the server after a number of days to avoid overloading your inbox on the server with old messages. When you're through making your changes, click OK to save your settings.

email-leave__a_copy_on_server

If you do not see the option, your email may be configured as an IMAP account. If this is the case and you want to switch to POP3, you'll need to set up the account again.

If you need further assistance please feel free to contact our support department.

Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve our Support Center:
Email Address
Optional, but our team may contact you for more information.
Like this Article?

Post a Comment

Name:
Email Address:
Comment:
Are you a bot?
Submit

Please note: Your name and comment will be displayed, but we will not show your email address.

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!