If you want to learn how to stop spam then this is where you want to be. If you are receiving tons of spam emails that you never asked for and you cannot filter them with programs like Spam Assassin, you can permanently stop spam by submitting them to SpamCopSpamCop is a DNS blacklisting company that can blacklist the spammers hosting company's email IP address. Most email service providers use the known blacklists found at sites like MX Toolbox. When an email server is put on a blacklist, the server that was sending the spam will no longer be able to send emails.

We are a hosting company that provides space for individuals to create their website and manage their email on our server. We do not submit spam to DNS blacklisting companies. The owner of the domain and/or the account holder are responsible for managing their own email and website activity per our Terms of use.

The CAN-SPAM Act has guidelines for legitimate email marketing. On the CAN-SPAM Act: A Compliance Guide for Business site, emails are unacceptable and considered spam if they:

  • Have false or misleading header information
  • Have deceptive subject lines
  • Are not identified as an add
  • Do Not tell recipients where they are located
  • If there are no opt out links to stop future emails
  • Do not promptly process opt-out requests
  • If the emails are from Unmonitored marketing companies

Stopping spammer activities is not only helpful for you, but also helps others that are getting spam from the same originating server. Lets go through the steps on how to submit spam to SpamCop.

Permanently stopping Spam with SpamCop

  1. spamcop-net-1-report-spamVisit SpamCop and click the Report Spam tab at the top left.

    Important! Reporting spam is a serious accusation against a company and is not be taken lightly. If spam is reported that is not spam, you will be viewed negatively by spamcop and may be denied their services.


  2. spamcop-net-2-registerGet a free account from SpamCop.

    The only difference between a paid and free account you have to wait ~6 seconds between each spam submittal. Enter your Full name and your Email address and click the Send authorization email button.

    You will receive an email (at the email that was entered in their form) from SpamCop with the login instructions to use their service. Once you receive the login information, login to SpamCop.
  3. spamcop-net-3-copySave the spam email to your desktop. Saving an email to your desktop will vary depending on what program you use. Typically you can drag the email directly to the desktop (Outlook has this capability) or you can right click the email in your email client and "Save as" the email ( for example, Thunderbird).

    Once you get the email saved to your desktop, open the email in a text editor like Notepad. The email should look like the snapshot to the right.


  4. spamcop-net-4-process Copy the contents of the email with the headers and then paste it into the form submittal at SpamCop. You can also forward the emails to them (Forwarding the emails to SpamCop will not be explained in this article). Click the Process Spam button.
  5. spamcop-net-5-waitHere is where SpamCop will make you wait. The site will display Please wait - subscribe to remove this delay. Just wait approximately 6 seconds and the page will redirect.
  6. spamcop-net-6-cannedTo speed up the submittal process, especially if you have quite a few spam emails to submit, make a canned response in a text document that you can reuse for each submittal.

    You can make a canned response and save it in a text document that says:


    ----------------------------------------------------------------------------------
    To whom it may concern, 
    Please stop these spammers from emailing me. 
    Their subject line keeps changing.
    The originating server and email address changes making it impossible to filter. 
    We did not opt into this and their opt out link does not work. 
    Please cease this spam activity.
    Sincerely, 
    Your First name
    ----------------------------------------------------------------------------------
    

    spamcop-net-7-sendWhen the spam is submitted to them, they will give you a link that will have a form to email the sending spammers hosting company.

    Important! On the send spam reports page, pay attention to the Please make sure this email IS spam: header information. SpamCop will display the information taken from the spam email that was sent. In this case, the email is clearly a spam email. the following is shown:

    From: "Canadiana Pharamcy" <54851880@yahoo.com> (Canadian Pharmacy : Viagra + CIALIS !!)

    Click the Send Spam Report(s) Now button.


Once you submit that to spam to them, the sending spammer will be added to the Spamcop DNS blacklist and they will not be able to email anyone after that. SpamCop encourages email administrators to submit spam to them as they help not only their own interest in stopping spam, but, other spam companies as well. For more information on spam, please check the last article on SPF Records and Domain Keys: Combating Spam or our course on Preventing Spam - Everything Email.

Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve this article:
Email Address
Name

new! - Enter your name and email address above and we will post your feedback in the comments on this page!

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question
n/a Points
2014-07-06 12:47 pm

No... I'm not getting enough legit emails because of Spamcop.

Staff
9,968 Points
2014-07-06 6:46 pm
Hello uberreste,

If you are having legitimate message being blocked by SpamCop, you might want to tell the senders they need to request a delisting from a blacklist.

For SpamCop this can be done at their SpamCop Blocking List page. If SpamCop is blocking their messages, it means that their mail server is more than likely relaying spam, not necessarily to you but to other users on the Internet and as such it needs to be taken care of before SpamCop will allow messages through to servers that verify incoming mail with SpamCop.

- Jacob
n/a Points
2014-08-28 6:31 pm

I moved my company's web hosting, domain registration and email over to Inmotion. Now I'm getting 25 spam emails a day and so are my two employees. Why? I got none when we were with Network Solutions.

Also, I run a business. I don't have time to read your endless tutorials and jump through the hoops you suggest to stop the spam. What can you do to help me and why did all of this start when we swithced to Inmotion??

 

Staff
20,113 Points
2014-08-29 10:15 am
Hello Randy,

Our servers check against global spam lists such as SpamCop. If the sender is not on the list, then it is allowed through the server. There are many of these global lists and other places, like Network Solutions, use these types of lists as well. They may also have their own custom layer beyond that. We do not have a custom layer as blanket spam filtering is not good for all businesses.

Each individual account is allowed to further tailor their own spam prevention program via SpamAssassin and Account level and individual filtering. We allow each customer to tailor their own spam program as each business is different. Besides the obvious spam, there are many topics which normal spam catchers filter out but are legitimate business to other people.

Also, spam prevention and filtering is not what we call a Slow Cooker move (set it and forget it). It takes time to create your specific one and it must be maintained as the spammers are constantly working to find ways around the filters, etc.

I would highly question any system where no spam was ever received. This could mean the restrictions were too high and many legitimate emails were missed. That is why you need to tailor your own with us. The tutorials we provide help you to learn how to do that.

Kindest Regards,
Scott M
n/a Points
2014-10-15 6:29 pm

I agree Randy. I actually had my IP blacklisted by Apple and Microsoft when I tried to email my clients. InMotion had to get it delisted. This was a huge inconvience as it held up my business. I am now receiving at least 25 spam emails A day. I am getting them sometimes as fast as I can delete them. I have Dkim set and also Spam Assasain and it's not working. I don't have time to keep weeding out spam. This didn't happen when I first switched to InMotion, but it's become a real problem. So what can be done InMotion? I don't have time to submit individual emails to Spam Cop. They are also all different from random robot email adresseses. You can't filter this crap. 

Staff
17,716 Points
2014-10-15 7:32 pm
Hello Matt,

Sorry to hear that you continue to have problems with spam. Email spam is an international issue, with an estimate of up to 80% of all email traffic estimated to be spam. You do have the option to move to different email services such as Gmail, though even in Gmail you will see spam. We also have a number of steps you can take to help reduce the spam that you're getting. Please see these tutorials by going to Fighting Spam and you'll see a number of steps you can take beyond the Spamcop option that is offered here in this article.

I hope that helps to give you some options to help reduce the spam that you're seeing. If you have any further questions, please let us know.

Regards,
Arnel C.
n/a Points
2014-08-29 2:27 am

With spamcop, the good people get punished for what bad people do. How does that help? Spamcop is horrible. People who have done nothing wrong (concerning email) should not have to do work to just get an email sent. Besides, the rejection email that they receive back from spamcop is very confusing, and from experience, most people don't even have any clue why their email isn't going through. They almost always think it's a problem with the person they are trying to send it to, and so they just give up right away.

The problem is, unless the person who's email was rejected continuously tries to get ahold of you, you don't even know who all is not getting their email through to you.

Staff
20,113 Points
2014-08-29 10:20 am
Hello Uberreste,

Unfortunately, in a shared environment this situation can and does happen. Our Systems department works quite diligently to keep the servers IPs off the blacklists and identify the offenders and deal with them. We do use multiple IPs per server so that it does not happen as often, but it still occurs from time to time.

Email servers such as Yahoo,Hotmail, and gmail also go through the same thing, so it is not a situation that is confined to only shared hosting. It is simply one of the hazards of having many people on the same server sending email.

Kindest Regards,
Scott M
n/a Points
2014-08-30 12:17 pm

Yes, but the people who are doing nothing wrong are still getting punished for what others do. Therefore, Spamcop is flawed big time and should not be used.  That is why we should have the option of using, or not using spamcop. If nothing else, you could have a seperate server to place everyone who requests to not use spamcop. I know I'm not the only IMH user who has complained about spamcop for the same reasons.

Staff
20,113 Points
2014-09-02 12:17 pm
Hello Uberreste,

We do understand the complaint, however, IP blocking affecting undeserving users is the nature of a shared hosting environment. This is a standard pretty much the entire hosting industry.

Your suggestion would not be a solution as the issue is that shared servers use a shared mail IP for those users. Anyone sending spam from that IP can get the IP listed on SpamCop. This is not an opt-in service, any spamming IP will get blocked whether the users wishes it or not. This happens no matter if the hosting server uses SpamCop as an inbound filter or not.

The only solution is for each account to have a its own IP address for email. This is a feature of the VPS and Dedicated plans, but not shared. We do have outbound filtering which attempts to catch emails with spam and not even let them out. This helps to keep the IP blacklisting for servers to a lower level, but it is not infallible as spammers constantly evolve and the filtering has to evolve in response.

Kindest Regards,
Scott M
n/a Points
2014-11-12 7:45 pm
there should be an "option" in Email that is a way of sending spam back to sender marked "undeliverable"
Staff
17,716 Points
2014-11-17 3:59 pm
Hello TK,

Thanks for the suggestion. Unfortunately, spam's very behavior of providing a way to let the sender know you don't want the email is something they ignore. This option is called the "OPT OUT" option and must be provided by the sender if the email is to NOT be considered spam. Most email clients do have a SPAM or JUNK option that automatically marks a particular email address as spam/junk. Any emails that come in from that address in the future is automatically moved to trash or a spam/junk folder.

They do not do a "return to sender button" because email traffic would be increasing. I hope this helps to explain it. If you still require assistane, please let us know.

Regards,
Arnel C.



n/a Points
2014-11-17 2:29 pm

My primary address is getting constant spam from various senders all at .co.at. There seems to be no mechanism in Yahoo Mail to block this domain or country (Austria) Any suggestions?

Staff
17,716 Points
2014-11-17 3:44 pm
Hello Jack,

Sorry to hear about your problems with Yahoo mail. Since we have no way to control Yahoo's email server, we have no way to control the way mail is being received by them. However, there are some directions from Yahoo that may help:

In Yahoo! mail, to block the senders domain (example.com):

  • Click on Options, upper right corner of mail page.

  • Then Mail Options.

  • Click on Spam from the list on the left.

  • In the Add a blocked address box, enter the domain. The domain is the part of the email address after address AFTER the @. Leave out the @ symbol).

  • Click the Add button.



I hope this helps you with the issue you're facing. If you continue to have problems with it, you may need to consult with Yahoo's email technical support.

Kindest regards,
Arnel C.

Post a Comment

Name:
Email Address:
Phone Number:
Comment:
Submit

Please note: Your name and comment will be displayed, but we will not show your email address.

14 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!