How to configure an iPhone for Email

Experience Level: Beginner

Articles labeled as Beginner are those that require basic tasks to be completed, such as making simple configuration changes following a brief set of instructions. If you find yourself needing assistance, our Technical Support Department can generally assist.

From your home screen, Open 'Settings'
Open 'Mail, Contacts, Calendars'
Hit 'Add Acount...'
Select 'Other'
Under the 'Mail' section, choose 'Add Mail Account'
Fill in the information on this 'New Account' screen. Your address will be the entire email address, the password will be the password that you set for just this email address.
The iPhone will think about your settings, then it will bring you to the next screen.
You will then be asked to choose between IMAP or POP. This depends on what your personal preference is. In most cases with a mobile device, you will choose IMAP as it will be able to syncronize to other devices that check the email too (i.e.: a laptop, a desktop, or another mobile device) For more information regarding the difference between IMAP and POP, please see the POP vs. IMAP section on the following link: https://support.inmotionhosting.com/cgi-bin/kb.cgi?do=read&id=97
Under the 'Incoming Mail Server' section, enter your information: Host Name:secure##.inmotionhosting.com Be sure to replace ## with your server number. You can find this in your AMP, next to the hostname. For example, if your hostname is biz24.inmotionhosting.com, your server number is 24. You would then replace secure##.inmotionhosting.com with secure24.inmotionhosting.com. If you need any assistance with this step, please feel free to contact the Support Department email@yourdomain.com Password: (enter your email address password here)
Under the 'Outgoing Mail Server' section, enter your information: Host Name:secure##.inmotionhosting.com As in the previous step, please be sure to replace ## with your server number. email@yourdomain.com Password: (enter your email address password here)
Hit 'Save' in the top-right corner. The iPhone will process your information. This may take up to 10-15 minutes depending on your connection speed. It may take considerably longer if you are NOT connected with WiFi and are only using the regular 3G or Edge connection. It is highly adised that you connect with WiFi.
By default the iPhone will try to setup all connections with SSL enabled. If you do not use the correct SSL host name, you may receive an error. If you see an error that says: "Cannot connect using SSL, Do you want to try setting up the account without SSL?" Choose 'Yes' Hitting 'Yes' will force the iPhone to use the non-SSL settings. This is fine to use, but you may find it troublesome later if you are trying to send mail and the ISP you are connected to has port 25 blocked. In our examples, we used the SSL host name information to avoid the errors. If you do NOT use the correct SSL host name, you will see an error similar to: "Secure Connection Failed, The certificate for (your email address) may not be valid." Choose "Continue" The iPhone will yet again process your information. This may take up to 10-15 minutes depending on your connection speed. This error may pop up again (this time for the Outgoing server), select the same option again 'Continue'. Again, you will have to wait.
Finally, the screen will slide-down out of the way, and your email account is setup!